A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Loving the new email system. - betty


Posted: Jun 22, 2012

It is soooo much better than the old system.  I use the windows live email on my personal computer.  It is also nice to be able to check on the 2nd webmail system also from a different computer.  Yay!!! Don't have to wait several minutes for an email to open.

A new email system is nifty but it doesn't put food on our tables - MME

[ In Reply To ..]
If it doesn't put more money in my pocket I couldn't care less.

How much is this going to cost us? - Always a price

[ In Reply To ..]
It is just sad to me that there is so much excitement over an improved email system. Email is our main method of communication. It should not take pathetic results from an employee satisfaction survey to fix the email system, nor should the company be bragging or taking credit now. Basic requirement to do our job. Do you see the MTs bragging that we improved our internet speed or bought new headphones or a new keyboard? No because we need them to do our job. It is a given.

That being said, since apparently my CCM believes in the no communication rule I hardly get any email anyway so I cannot justify another glorified pay cut to improve something I do not personally use very often.

Most probably nothing - they could have had this years ago

[ In Reply To ..]
Outlook/windows live has been around for years and hundreds of free online email sites take advantage of it. It's exactly what your ISP uses for its email frontend. Why oh why didn't MQ/MM do this before is beyond me. Instead they wasted time developing a GUI on the net that is slow as molasses when they could have just given out their ingoing and outgoing mail info and had the techie set up the forwarding. This is probably actually saving them money. However, knowing this company, they will probably say it costs them and will have to take it out of our pockets.

what does that mean, - sm

[ In Reply To ..]
"nice to be able to check on the 2nd webmail system from a different computer."

I dont understand.

there are 2 ways to check email. - betty

[ In Reply To ..]
The email we got showed 2 different ways to check email. And, it does help me out with making money with it not being so slow where I can get back to work faster.

I don't want bells and whistles - a new email system means nothing - anon

[ In Reply To ..]
If you have to worry about the speed of your company's email system "making or breaking" your income or even the few tiny little cents that it "may" add to your paycheck that speaks VOLUMES about where we are, as employees.

We shouldn't have to worry about getting a new email system installed that could add a few pennies to our paychecks in order to get excited. From my own perspective I want a TANGIBLE and CONCRETE way in working for this company that will put food on my table for my kids. Sorry, but I don't give a crap about their fancy new email system when my kids are hungry and I can barely pay my bills.
Sorry you have such a bad time, but - betty
[ In Reply To ..]
everyone's experience is not the same. I have a good job here at MMODAL, a great CCM, QA, and now a great email system. I hope your experience gets better where you can afford to do more than just feed your family and can enjoy life. I will send good thoughts to all of you that are having a hard time.

Didn't any of you know? - anon

[ In Reply To ..]
It's part of MModal's new "improved communication" program. When we said we wanted better communication, they took it to mean we wanted a fancy schmancy email system ... not that we actually wanted to be included in the direction of the company.

Only the chosen few will be included - Voice of the MT

[ In Reply To ..]
The current MT of the year winners (CCM pets) will supposedly be included and anyone else who supposedly volunteered. However, they will all be silent members of the group, their input will not be wanted nor asked.

And when we said we wanted better communication we did not say we wanted to take a pay cut to pay for that fancy schmancy email system, but I am sure that is what will happen.

Everyone got the email - MT

[ In Reply To ..]
Every MT got the email about the new email program so read your email. It was not just sent to certain people.
Some of you are just unbelieveable and just plain NEVER HAPPY!
I was thinking the same thing. - MinnieLou
[ In Reply To ..]
You can't please everybody. The email is FREE. Anyone can have it on any computer. You set your own email up on it. It is an update you get free from Microsoft Windows. MMODAL didn't have to pay anything for it. I really hate that so many people are having a hard time. Some of us are doing fairly well.
You must be working in a region with "mandatory overtime" - while some of us are scraping
[ In Reply To ..]
It has absolutely *nothing* to do with "pleasing everyone". Some of are barely hanging on, while other people are raking it in with endless overtime. Some of us are having trouble feeding our families and paying our rent while other people are "doing fairly well".

If you were on the other side of the MModal fence, you might understand why those of us on this side couldn't care LESS about some ridiculous email system. In the scheme of things, when you are a single parent scraping by on Food Stamps because your region hasn't had work for months and you barely earn minimum wage while other people rave about the shiny new company email system, you tend to prioritize a little differently. Until you are not doing "fairly well", DON'T JUDGE. It could be YOUR region tomorrow.
There were a ton of complaint of how slow the email - system was. sm
[ In Reply To ..]
I can't tell you how many people on this board have complained on how slow the email was and how they couldn't get in, etc., etc. They actually took a step forward and made it faster. Albeit something that should have been done years ago as it cost them more money to maintain the frontend of the company email system than it did to just have a person download the FREE email program (they don't even need to license it) and provide the forwarding information.

If you have no work, file for UE, find a new job. Why you live in misery is beyond me. You convince yourself you can't do any better and therefore are stuck in a rut. Nobody is forcing you to work here.
oh for crying out loud - 2 different topics
[ In Reply To ..]
The chosen few I was referring to was mentioned in the previous post regarding MTs not being involved in the direction of the company; I was referring to the the MT advisor board thing mentioned by Ms. Amy on the all hands call, hand selected including MTs of the year.

As far as the email system, duh yes we all got the email. Woohoo so what?

I also could care less... - worthless

[ In Reply To ..]
I was actually doing better when I was working in a shoe store in 1989, had benefits, had a union, making above min wage and also making OT working at 2 of the same shoe store in my town. The shoe store eventually closed and I was eligible to go to school for free and chose to get an associate degree in MT in the mid to late 90s. I was also making more money in 1997 before I left a hospital doing MT and left for this where I am now making peanuts. I always had an interest in the the health field but really never thought I would be doing MT for so long. Currently looking for something else now preferably not in MT.

Low Standards - On My Way Out

[ In Reply To ..]
Any MT who works for MModal and is happy with their pay has very low standards. I'm worth more, and I'm sure those of you who are unsatisfied with their pay are worth more too. I think we should leave those who are happy with their low standards and let them type their fingers to the bone. I'm searching for more. If you are one of those who feels you are worth it then you should search for more too.

No low standards here. I make a good - msmt

[ In Reply To ..]
living. Definitely at least 2 times minimum wage (some weeks a little more). Just happy with my job. Sorry if things are not so happy on your end. Hope you find what you are looking for.

I also make good money. - sm

[ In Reply To ..]
I make more than most people in my area. Around here, if you make $9/hr you are extremely lucky. I make nearly double that. Compared to all the jobs I've worked working at minimum, this is by far the easiest; it takes a bit more brain power, but still the easiest.

So how are we supposed to change over when we - cannot get in to get the email

[ In Reply To ..]
Man sometimes the incompetency of this company drives me crazy!


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