A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Love the suggestion for the account with horrible sound that perhaps WE SHOULD invest - CoonHound
Posted: Apr 11, 2015in a new set of earphones and speakers. How about just addressing the problem with the client!!
I did -- same old, same old - Tired MT
[ In Reply To ..]
I decided to try a Bose headset -- lots of bucks later, the horrible sound is still there.
What I don't understand is, when listening to the audio after the transcription has been processed, it is much improved -- why can't we receive that audio to begin with? Why save it for the QA people who can hear what we couldn't and ding us for it???
Bose headset - anony
[ In Reply To ..]
I too invested in a Bose headset years ago. It makes NO difference whatsoever. The dictation is getting worse and worse. Don't fully understand how they feel it is a problem for the MT/ME to solve.
Another thing that angers me. Oh well.
I was told there must be something wrong with my computer. - they have no clue
[ In Reply To ..]
Told that I complain the most consistently and to call support maybe they need to adjust my sound card. Huh?
Told the TSM that I could hear most of the other facilities just fine, and I was going to continue complaining until they fix the facility with the bad sound! (Got to vent my anger somewhere!) LOL
I am so sick of being blamed for what they won't fix.
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