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Helpful QA feedback - anon

Posted: Sep 14, 2010

Have a hospital where you are to phonetically spell name if not given (it wasn't except to call him "Steven") QA so kindly sent me QA feedback and the only thing on there was that apparently Steven was actually spelled "Stephun." Is that ACTUALLY going to be of any help in the future? QA wonders why we have an attitude? DON'T WASTE ANY MORE OF MY TIME THAN IS ALREADY BEING WASTED.

just hit delete - NJA Queen

[ In Reply To ..]
We have a nasty QC who only sends stupid stuff like that- never any positive feedback, just nasty stuff like "the client was able to fill in your blanks easily" on reports that are over 2 months old! It is easiest to just hit delete and let it go. And who the heck spells "Steven" as "Stephun." Dumb.

I can't remember the last time I sent something - to QA.

[ In Reply To ..]
I'm not getting my pay docked for it.

It's actually quite refreshing not to get nasty QA notes that are completely pointless.

So, youre ticked because QA let you know the actual spelling - of the persons name for future reports? I dont und

[ In Reply To ..]
nm

QA response - Curious

[ In Reply To ..]
So given this example, would you really make a note for yourself on this particular patient, who may or may not ever be dictated again, or are you able to commit it to memory? I agree, this was nitpicking.

I'm sure the individual in question would prefer his name be spelled correctly...duh - nm

[ In Reply To ..]
.

I Don't Get It Either - MT

[ In Reply To ..]
I don't get it, either. How is informing you of a correct spelling of a name "nitpicking." First of all, QA didn't audit your report and this isn't going toward an audit score. Even if it was, seriously, you wouldn't get marked down for it.

Touchy, touchy. If that name was me in the report, I'd want it spelled correctly. Sounds like common sense to me.

If you have that hard of a name... SPELL IT - geez...

[ In Reply To ..]
How many MTs work here? Any one of us could get his/her work.

What are the odds of this 1 MT getting this same doc? It is not like we have primary accounts anymore! We are bounced all over the place.

If the name is that darned hard, have the doc spell it. NOT OUR JOBS TO GUESS! HIPAA STUFF, YA KNOW!

Wasn't me! LOL - QA gal

[ In Reply To ..]
Don't blame me. I didn't do it. LOL

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