A community of 30,000 US Transcriptionist serving Medical Transcription Industry

MME feedback - anon

Posted: Jan 04, 2013

I started with MModal a month or so ago and I am noticing that MME feedback is not consistent. One will cross out dictation in the document that another will leave (like service or surgeon or primary doc).

Also, "myself/himself/herself" should not be changed? I have to admit that one was a shock. It is just soooooo wrong.

discuss with your QC - see message

[ In Reply To ..]
ask your QC which is correct, and go with that.

Kind of afraid to do that - anon

[ In Reply To ..]
I have read some stuff on this board that leads me to believe invisibility at MModal is the preferred path. As a rule people who do QA seem to despise being questioned about anything. I don't want to tick anyone off.

well then just ignore it - doesnt matter anyway

[ In Reply To ..]
MME feedback doesn't count against you or anything so wait and see what you get on your actual audits and go by that.

qc - anon

[ In Reply To ..]
ask the QC manager. I have had this happen to me and they found out that the QC person was doing things incorrectly. They are only human. Let the QC manager know and she will discuss it with QC person.

MME editing - outahere

[ In Reply To ..]
The inconsistencies are because MModal uses both its own MMEs plus they outsource editing to an independent company, I believe the name is Lynn Dalbeck Medical Transcription and Editing. They all seem to edit according to their own personal preference. I didn't pull that information out of my hat. One of my many former CCMs told me about it a couple of months ago when I complained about the inconsistencies.

They "promote" MTs to MME who have no QA experience whatsoever, - sm

[ In Reply To ..]
so of course there are going to be discrepancies. They used to specifically hire experienced QAs who knew their stuff, but I guess they decided quality wasn't as important as their huge profits & bonuses.

wow thanks a lot - MME

[ In Reply To ..]
I may not "know my stuff" as you say, but I'm a pretty good MME. My job is to fill in blanks, and my success rate in doing so is well above 90%. I also once in awhile catch a critical error or two, usually by an ILP. I feel like my job is an important step in getting an accurate document to the client.

The poster didn't say that was true of all MMEs. - but it sure helps explain discrepancies. nm

[ In Reply To ..]
nm

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