A community of 30,000 US Transcriptionist serving Medical Transcription Industry
My HDSM for months now in her emails that are getting fewer and fewer always says she is "still making calls" to us and if we need anything to contact her and she will get back to us right away.
Well, 2 weeks ago I needed to talk to her about something so I sent her an email. The silence has been deafening ever since. I imagine she's putting up her Christmas tree, wrapping gifts for her kids, and making fruitcake for her neighbors.
I've been patient. I now know the lesson isn't for me to be patient, but to be tolerant and subservient.
A week after my email, I heard back from her and she scheduled a call with me for last week. Apparently that appointment wasn't important to her. And it no longer is to me either. This MT (I refuse to use the ridiculous abbreviations they make up for us, and which change more frequently than lipstick lady changes her lipstick) is now out for herself.
I'll work my schedule. I'll even work OT when it's offered. I'll work holidays I'm scheduled to work. I'll fill out Teamwork and approve my time card. What won't I be doing? Answering calls during work hours. Reading emails during work hours. Answering emails during work hours. Returning any calls from anyone in MModal unless it's from Tech Support and I requested the call.
My job is now all about me. Not my relationships with those above me. It is now about my paycheck, clocking in and clocking out.
And I know this will go completely unnoticed by my HDSM, TSA, PC and whatever other initials are out there floating around in MModal-land.
I am now one of you. This job is a means to an end. I love learning new things and getting "engrossed" in a report that I'm interested in. I used to like the people I work for. I even used to respond to their motivational emails (it makes me sick to think of what a suck-up I was back then...2 weeks ago).
Now I realize I'm just another name in a long list of names, faceless people who will either do their jobs or not. I'm nothing more than a factory employee, working on the line, clocking in and clocking out, every day the same.
I'm ashamed of my industry, ashamed of my employer, ashamed of my supervisor(s), and ashamed of myself.
You know how you cook a frog? You put him in a pot of lukewarm water and let him happily swim around. Turn up the flame a little bit and the water begins to warm and the frog notices it's warmer but it's not really hot so he's still happy. Turn it up a little more, ever so gradually, and pretty soon the water is hot and the frog is not happy. But it's too late because he's too tired, to far gone, and with not enough energy or even motivation to jump out of the pot. #ClydeTheFrog