A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Does anybody out there actually have a working swap board with a long schedule posted? - sm


Posted: Apr 29, 2010

Does anybody out there actually have a working swap board with a long schedule posted?  I'm getting so frustrated with this supposedly wonderful tool for us to have.  My schedule is never posted farther out than my current work week nor are any available shifts listed farther out than that.  I'm really starting to wonder why the CCM is dragging feet so much.  CCM has mentioned everything from "unsure schedules are correct" to "waiting for all the kinks to get out."  However, any time you need to make up any hours, all you get is check the swap board and make up your time that way.  How can you do that when there's nothing listed other than the last 2 days of the current work week?  I'm wanting to make it up during times I'm OFF not during my regular workdays.   I really wonder if this is going to work at all or if it's really simply a way for MQ to justify outsourcing more jobs by being able to say "look these shifts are available and nobody works them so we must outsource."  I don't think it's been created for our benefit at all!! 

Your getting farther than me - MT2020

[ In Reply To ..]
I can't find anything that doesn't say "You Cannot Claim This Shift". I mean, they ALL say that. Even shifts when I'm not working! I'm so frustrated with this thing. I mean, if its a "swap" board, shouldn't be able to "swap" schedules, and not "claim" schedules. That is not really a swap board. I just don't get the concept, or the need for it. Thank God my CCM is not telling us to "check the board" to make up hours. My CCM seems as confused as I am, almost afraid to talk about it. It's really sad. Sounds like someone spent alot of money on something "unnecessary".

And how do Your UNCLAIM a swap? - ververyoldMT

[ In Reply To ..]
Has anyone else shown they have "claimed" a lot of hours and their timesheet shows way too many hours scheduled to work. My CCM said I needed to go in and unclaim the shifts?? What the heckari... HOw do we do that? I only wanted to pick up an hour or so to make up NJA and me being very sick one night. I am PT and normally only work 24 hours per week. Next thing I saw I was scheduled to work 66.50 hours for the pay period??? Help, is anyone on here that can tell me how to unclaim a shift?


Similar Messages:


I Still Don't See A Freaking Swap Board In Schedule Source
Mar 17, 2010

x ...


Schedule Swap
Apr 02, 2010

Can anyone answer a question about this new procedure?  I want to swap a shift for next week but having trouble understanding this new process.  I guess if you want to work a different shift on a particular day, you would first need to post yours and make sure someone takes it before you claim another as you might end up working both - correct?  It is not really swapping you have to give yours up and then hope there is one you can pick up.  I am not really sure why we di ...


I Don't See Shift Swap In Schedule Source
Mar 10, 2010

x ...


Swap Schedule Is Coming To My Group Soon.
Mar 11, 2010

and you want more hours to work Friday night or Sat.  You take that MT's hours, is it going to be DS and OP reports and you obviously cannot do the work because you are a tier 1?  Does this also mean that you will constantly be in the cesspool because of doing other BOB's?  Or will it just be your own BOB that you get to switch hours with, yet wouldn't the tier thing be confusing?  What if you take the hours and there are NO JOBS AVAILABLE.    ...


Swap Board
Apr 03, 2010

I tried the swap yesterday.  I put in to give up my shift on Friday, 4-9 as doing the Relay for Life walk that evening.  It appeared to take as I had RECLAIM next to my shift instead of SWAP but when I went in today, it said SWAP again.  It looked the same as it did before I put in to swap.  When I looked on the SWAP board there were no shifts up for grabs and yesterday there were 2 on there??? I redid this again but cannot figure out why I had to redo it.  I think it would be great if some ...


Where Is The Swap Board?
Apr 08, 2010

For some reason I have no schedule this week.  Maybe I'm getting fired, but it would be nice if someone told me.  I've had the same schedule for the past several years.  Where is this swap board that we're supposed to check?  I don't see it in TeamWork.  Thanks, MT2 ...


Swap Board Gone.
Aug 15, 2014

I used to pick up hours from the swap board, and I notice it has been gone ever since they merged another BOB into the one I am in. :-( TSM would post hours needed for coverage, and being part time, I could pick up some of those hours. ...


Swap Board Still Around?
Sep 16, 2014

is the swap board still around? I don't see it on the time sheet section? was it ever implemented? ...


Swap Board -- Confused
Mar 13, 2010

How is the Swap Board going to work when you are locked out after your schedule?  Supervisor going to have to MANUALLY unlock you in order to get jobs routed to you?  Sometimes contacting them takes hours if not days to get an answer.  ...


The Truth About The Swap Board
Apr 05, 2010

I used Schedule Source for about a year when they were testing it.  It's one of those "benefits" they keep talking about.  The problem is, if you swap you will be in somebody else's cesspool - getting unfamiliar accounts for which you have to read maybe multiple  CPs and get reports where you may have to leave QA markers and spend extra time researching.  It's also a mechanism for MTs to dump shifts where they know they will get a specific crummy account/dictat ...


Anyone Used The Swap Board Yet In The North?
Apr 07, 2010

Just wondering since it just got implemented yesterday if anyone has used it yet.  Wanted to post my Friday shift and take earlier hours, but afraid to be the first...yeah..im a chicken.  LOL ...


I Don't Quite Get The Swap Board Thing
Apr 08, 2010

I don't quite get the swap board thing.  We were told we could go in and look at our schedule for the month and pick a day there if needed to place it on the swap board.  However, my schedule has never been recorded in Schedule Source farther out than 1 week at a time.  So, trying to put in any shift times for the swap in advance of the current work week is impossible for me to do.  I thought our schedule was suppose to automatically populate for the month.  I guess not, and CCM ...


Swap Board Questions, Please
Apr 08, 2010

1.  What is the different between MT1 and MT2?  I see both listed on the swap board when you see a list for a shift that's available. 2.  What if you claim a shift for someone, and then you can't work it?  Then you are automatically responsible for the shift?  Can you send it back?  What happens to the person who thought their shift was covered? 3.  What if there are NJA on a shift that you have taken for someone?  Do you send a NJA note to Sup ...


Question About Swap Board
Apr 09, 2010

Does anyone know if in order to use the swap board you have to actually swap a schedule, or can you just grab a schedule and not put one out there?  If that is the case, and part-timers are just grabbing some extra time, there may not be any schedules out there to make up time with.  ...


Am I The Only One Happy About The Swap Board? 
Apr 17, 2010

Why am I the only one happy about the swap board?  I think its a great idea.  Being able to swap and pick up hours.  I am having a hard time understanding the who "You cannot claim this shift thing".  One of the criteria is of it being over your hours.   But overall, I think its gonna be good for swapping when your in a pinch.    ...


A Shift For 6p To 9p is On The Swap Board
Apr 21, 2010

A shift for 6p to 9p is on the swap board.    If I work 8a to 4p,  I see the following:   Is ([MASTER] 8am-12pm;) Ok?  NO     Does this mean I have to be working 8-12 to claim this shift?   Within Max Hours/Week?  NO    Does this need to be approved because its OT?    These are criteria that give me a message "cannot claim shift".  I can't seen to claim ANY shift on this swap board.    If this is truly a "swap" board, shouldn't I be able to swap schedules ...


What Has Happened To The Swap Board In SA4?
Jun 09, 2010

What has happened to the swap board in SA4?  Did I miss a memo saying it was going to be taken down??  Has anyone heard even a peep from the new CCM or QTC?  Have the audits stopped?  Has "feedback" been stopped?   I have not had one job even come back to me for feedback for 2 1/2 weeks now!  Nada, zilch... WHAT'S GOING ON!!!???     ARG!!!!   ...


Lockdown/Swap Board
Jul 14, 2010

Just got email from CCM stating that soon we will be utilizing swap board.  Does anyone have any tips on this?  Has anyone been using this?  Is it hard to get make-up time this way? ...


Can Anyone Explain The Swap Board?
Jul 08, 2013

Can anyone point me towards documentation on how the swap board works?  I recently started getting TW emails showing my scheduled hours in one column and hours on the swap board in the other column.  I can't find anything on the intranet site that explains it (although finding anything on the intranet site is usually a challenge anyways)!  Thanks for any insight into this mysterious mechanism! ...


Sure Are Pushing That Swap Board -- NOT FOR ME!!
Jun 02, 2015

XX ...


How Do I Upgrade In Order To See Swap Board? NM
Apr 09, 2010

No message ...


How Do You Unclaim Shifts On Swap Board?
May 02, 2010

I left a message in post to another post about the Swap (swamp) Board.  I had wayyy too many hours showing I had scheduled to work.  I normally only work 24 hours week (48 hours pay period or maybe 54 at the most).  Mine said 66.50 hours scheduled to work.  I don't recall asking to pick up that many hours here and there.   My CCM said I needed to go in and reclaim the shifts????   She took off where I had approved my timesheet.  But I cannot find ...


Performance Management/Swap Board
Sep 28, 2010

I find that Swap Board is useless, there are never any hours to "swap"  Also, am in performance management . They are findings ways to fire me.  I want to know about unemployment, does anyone know I am new to Oregon and do not know the laws.  I asked to be on an account that has no ASR and was denied being told that 80% of MQ's work is ASR now. ...


Why Are They Bothering With That Ridiculous Swap Board?
Aug 22, 2013

x ...


Swap Board Stupid/First Time Right Flawed
May 04, 2010

Swap Board...maybe for part timers..but I will not go near it as a full time person.  I am not risking needing a day off by floating a shift, hoping somebody takes it..then finding another shift.  I will use other methods. First Time Right - the accessing old reports part.  I have in fact been helped by this a great deal. The problem is it is takes forever to go through a myriad of reports hoping to find the one that possibly will help you.  I like the Repository MUCH B ...


Swap Board....back? By Popular Demand?
Apr 06, 2015

Apparently, my team (lucky us) has been selected to participate in a pilot to bring back the Swap Board.  If my memory serves me correctly, it was a ginormous disaster the last time they tried to force it upon us.  This on top of the back log of work, mandatory overtime and switching accounts?  Really?  Am I in the Twilight Zone?   ugh...first resume sent last week...more to follow for sure. ...


I Posted Not Long Ago About Even With All My
Sep 20, 2012

personal issues, I am going back to school.  Well, I had a job interview for an inhouse position that is perfect for me and I think I got the job!!!  I am just so excited!!  The bennies are awesome to say the least.  I never thought I would be able to work inhouse again since I live in such a rural community.  I just stayed persistent and I pray I got it!  I need it so much! ...


Swap (swamp) Board - Really? They Just NEVER Learn. The Only Good Thing Is Getting Paid For 15 Min
May 13, 2015

for watching the video.  Is this their answer to MOT?  Just so stupid. ...


I Am So Happy That The Swap Board Crap For Our Region Has Been Delayed "due To Technical Challe
Apr 16, 2010

nm ...


Not Positive, But I Think This Is The Board I Posted On Before About
Dec 15, 2014

getting out of MT altogether and going to work at Mickey Ds.  It has been the BEST thing I have done in years.  I get PTO, 401K, shown appreciation for my work (get told all the time good job) and just plain feel great about getting out of the house!!! ...