Swap schedule is coming to my group soon. - What if you are a tier 1 or 2

Can anyone answer a question about this new procedure? I want to swap a shift for next week but having trouble understanding this new process. I guess if you want to work a different shift on a particular day, you would first need to post yours and make sure someone takes it before you claim another as you might end up working both - correct? It is not really swapping you have to give yours up and then hope there is one you can pick up. I am not really sure why we di ...

Does anybody out there actually have a working swap board with a long schedule posted? I'm getting so frustrated with this supposedly wonderful tool for us to have. My schedule is never posted farther out than my current work week nor are any available shifts listed farther out than that. I'm really starting to wonder why the CCM is dragging feet so much. CCM has mentioned everything from "unsure schedules are correct" to "waiting for all the kinks to get out." However, any t ...

I work on Saturday second shift on the west coast, so their Sunday EST maintenance period falls at 9 pm on Saturday night here. I've got other things to do on Saturday day than start work several hours early every single every other weekend. I've got a social life too. ...

I tried the swap yesterday. I put in to give up my shift on Friday, 4-9 as doing the Relay for Life walk that evening. It appeared to take as I had RECLAIM next to my shift instead of SWAP but when I went in today, it said SWAP again. It looked the same as it did before I put in to swap. When I looked on the SWAP board there were no shifts up for grabs and yesterday there were 2 on there??? I redid this again but cannot figure out why I had to redo it. I think it would be great if some ...

For some reason I have no schedule this week. Maybe I'm getting fired, but it would be nice if someone told me. I've had the same schedule for the past several years. Where is this swap board that we're supposed to check? I don't see it in TeamWork. Thanks, MT2 ...

I used to pick up hours from the swap board, and I notice it has been gone ever since they merged another BOB into the one I am in. :-( TSM would post hours needed for coverage, and being part time, I could pick up some of those hours. ...

is the swap board still around? I don't see it on the time sheet section? was it ever implemented? ...

How is the Swap Board going to work when you are locked out after your schedule? Supervisor going to have to MANUALLY unlock you in order to get jobs routed to you? Sometimes contacting them takes hours if not days to get an answer. ...

I used Schedule Source for about a year when they were testing it. It's one of those "benefits" they keep talking about. The problem is, if you swap you will be in somebody else's cesspool - getting unfamiliar accounts for which you have to read maybe multiple CPs and get reports where you may have to leave QA markers and spend extra time researching. It's also a mechanism for MTs to dump shifts where they know they will get a specific crummy account/dictat ...

Just wondering since it just got implemented yesterday if anyone has used it yet. Wanted to post my Friday shift and take earlier hours, but afraid to be the first...yeah..im a chicken. LOL ...

I don't quite get the swap board thing. We were told we could go in and look at our schedule for the month and pick a day there if needed to place it on the swap board. However, my schedule has never been recorded in Schedule Source farther out than 1 week at a time. So, trying to put in any shift times for the swap in advance of the current work week is impossible for me to do. I thought our schedule was suppose to automatically populate for the month. I guess not, and CCM ...

1. What is the different between MT1 and MT2? I see both listed on the swap board when you see a list for a shift that's available. 2. What if you claim a shift for someone, and then you can't work it? Then you are automatically responsible for the shift? Can you send it back? What happens to the person who thought their shift was covered? 3. What if there are NJA on a shift that you have taken for someone? Do you send a NJA note to Sup ...

Does anyone know if in order to use the swap board you have to actually swap a schedule, or can you just grab a schedule and not put one out there? If that is the case, and part-timers are just grabbing some extra time, there may not be any schedules out there to make up time with. ...

Why am I the only one happy about the swap board? I think its a great idea. Being able to swap and pick up hours. I am having a hard time understanding the who "You cannot claim this shift thing". One of the criteria is of it being over your hours. But overall, I think its gonna be good for swapping when your in a pinch. ...

A shift for 6p to 9p is on the swap board. If I work 8a to 4p, I see the following: Is ([MASTER] 8am-12pm;) Ok? NO Does this mean I have to be working 8-12 to claim this shift? Within Max Hours/Week? NO Does this need to be approved because its OT? These are criteria that give me a message "cannot claim shift". I can't seen to claim ANY shift on this swap board. If this is truly a "swap" board, shouldn't I be able to swap schedules ...

What has happened to the swap board in SA4? Did I miss a memo saying it was going to be taken down?? Has anyone heard even a peep from the new CCM or QTC? Have the audits stopped? Has "feedback" been stopped? I have not had one job even come back to me for feedback for 2 1/2 weeks now! Nada, zilch... WHAT'S GOING ON!!!??? ARG!!!! ...

Just got email from CCM stating that soon we will be utilizing swap board. Does anyone have any tips on this? Has anyone been using this? Is it hard to get make-up time this way? ...

Can anyone point me towards documentation on how the swap board works? I recently started getting TW emails showing my scheduled hours in one column and hours on the swap board in the other column. I can't find anything on the intranet site that explains it (although finding anything on the intranet site is usually a challenge anyways)! Thanks for any insight into this mysterious mechanism! ...

I left a message in post to another post about the Swap (swamp) Board. I had wayyy too many hours showing I had scheduled to work. I normally only work 24 hours week (48 hours pay period or maybe 54 at the most). Mine said 66.50 hours scheduled to work. I don't recall asking to pick up that many hours here and there. My CCM said I needed to go in and reclaim the shifts???? She took off where I had approved my timesheet. But I cannot find ...

I find that Swap Board is useless, there are never any hours to "swap" Also, am in performance management . They are findings ways to fire me. I want to know about unemployment, does anyone know I am new to Oregon and do not know the laws. I asked to be on an account that has no ASR and was denied being told that 80% of MQ's work is ASR now. ...

Swap Board...maybe for part timers..but I will not go near it as a full time person. I am not risking needing a day off by floating a shift, hoping somebody takes it..then finding another shift. I will use other methods. First Time Right - the accessing old reports part. I have in fact been helped by this a great deal. The problem is it is takes forever to go through a myriad of reports hoping to find the one that possibly will help you. I like the Repository MUCH B ...

Apparently, my team (lucky us) has been selected to participate in a pilot to bring back the Swap Board. If my memory serves me correctly, it was a ginormous disaster the last time they tried to force it upon us. This on top of the back log of work, mandatory overtime and switching accounts? Really? Am I in the Twilight Zone? ugh...first resume sent last week...more to follow for sure. ...

for watching the video. Is this their answer to MOT? Just so stupid. ...

Posted on Christmas Eve! CBAY of India has 6,500 MT's with another 800 soon and MQ has how many MT's, 3,000-4,000? http://www.newswiretoday.com/news/62574/ CBaySystems Expands India Operations with New Mumbai Centre NewswireToday - /newswire/ - Mumbai, Maharashtra, India, 12/24/2009 - New Centre at Mindspace2, Airoli - Plans to add 800 people by end 2010 at this new Centre. CBaySystems, th ...

I have posted on here many times about putting in requests to have doctors removed from ASR and have been told it doesn't do any good. Apparently some people are listening. I was told that they are flooded with requests now and it is taking a little longer to get to my requests reviewed. I have also noticed that some of the doctors I used to do in ASR are no longer in ASR. Thanks to all who are sending requests and keep them going. Some don't get removed, ...

Swap schedule is coming to my group soon. - What if you are a tier 1 or 2

i'm tier 3, and I don't just get ops, I get clinic notes too - nm

Agreed. I am tier 3 and get everything - EXCEPT Op notes, which

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