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The truth about the swap board - Anon

Posted: Apr 05, 2010

I used Schedule Source for about a year when they were testing it. It's one of those "benefits" they keep talking about. The problem is, if you swap you will be in somebody else's cesspool - getting unfamiliar accounts for which you have to read maybe multiple CPs and get reports where you may have to leave QA markers and spend extra time researching. It's also a mechanism for MTs to dump shifts where they know they will get a specific crummy account/dictator.

truth about swap board - Liz

[ In Reply To ..]
I am not sure this is correct as a friend of mine who was just in the test group here recently said that you can only swap with people in the same work pool and on the same MT level... I cannot seem to get an answers from my CCM about how this is supposed to work and I do not see anyone posting shifts to swap on the board at all for April which seems odd to me.

Swapboard - losing it

[ In Reply To ..]
we did get an email about we can only swap within our group. So one would think (?) that would eliminate cesspool for anyone wanting to swap. As far as staying within tiers, I have to go back and read that email.

Swap board training - tradeoff

[ In Reply To ..]
My CCM's recent e-mail indicated we'd all be trained first on the swap board prior to implementation, which means from now until the 14th (if that's still the target date to "go live.")

Must be nice. We go live in 1 day. No training. - Lockout begins in 1 day. YIKES! NM

[ In Reply To ..]
Going cold turkey on this. Have no idea what we are doing.

Thank you -- I haven't Had the Pleasure of Looking at It Yet - MT Idiot

[ In Reply To ..]
I really appreciate this kind of information. I always had the feeling that the swap board would not be something I'd get "very into using." I immediatley "copped onto" the concept that I would wind up picking up a lot of work I was unfamiliar with, would spend EVEN MORE TIME THAN USUAL trying to figure out what was mumbled and looking for doctor's names and addresses.

Getting information from one who is experienced with the "tools of the trade" is invaluable.

In fact, I didn't stumble into a good MT Board until I was 3/4 the way through MT school at Andrews. If I had stumbled into the truth earlier, I definitely would not have spent the last 10 years being an MT, because there were some very savvy people with long-term experience on that "board" writing.

Naw, we are just "lazy, whiners and complainers," haven't you heard? - anonymous

[ In Reply To ..]
nm

Whiners and Complainers Are We - MT Idiot

[ In Reply To ..]
um -- I think I've 'picked up' on that "theme" or "spin" or "opining" about US --- it's not too hard to figure out what THEY think of US -- or perhaps I should say, what the "people in the middle" are taught by the "people in the "upper atmosphere" to think about the "plebes/grubs/little working insects" down here scuttling around in the "real dirt."

It is even some of the MT's who haven't a clue - sick and tired

[ In Reply To ..]
because they haven't been assigned to the bouncing ball accounts of horrible dictators and are still making "good money" according to them, although I have asked how and haven't gotten an answer. They just keep saying if MT's are unhappy with MQ, they should find another job.

Clueless - Anonymous

[ In Reply To ..]
That is usually the way it works. If you are unhappy with one employer, seek out a different one.

Similar Messages:

Apr 03, 2010

I tried the swap yesterday. I put in to give up my shift on Friday, 4-9 as doing the Relay for Life walk that evening. It appeared to take as I had RECLAIM next to my shift instead of SWAP but when I went in today, it said SWAP again. It looked the same as it did before I put in to swap. When I looked on the SWAP board there were no shifts up for grabs and yesterday there were 2 on there??? I redid this again but cannot figure out why I had to redo it. I think it would be great if some ...

Apr 08, 2010

For some reason I have no schedule this week. Maybe I'm getting fired, but it would be nice if someone told me. I've had the same schedule for the past several years. Where is this swap board that we're supposed to check? I don't see it in TeamWork. Thanks, MT2 ...

Aug 15, 2014

I used to pick up hours from the swap board, and I notice it has been gone ever since they merged another BOB into the one I am in. :-( TSM would post hours needed for coverage, and being part time, I could pick up some of those hours. ...

Sep 16, 2014

is the swap board still around? I don't see it on the time sheet section? was it ever implemented? ...

Mar 13, 2010

How is the Swap Board going to work when you are locked out after your schedule? Supervisor going to have to MANUALLY unlock you in order to get jobs routed to you? Sometimes contacting them takes hours if not days to get an answer. ...

Apr 07, 2010

Just wondering since it just got implemented yesterday if anyone has used it yet. Wanted to post my Friday shift and take earlier hours, but afraid to be the first...yeah..im a chicken. LOL ...

Apr 08, 2010

I don't quite get the swap board thing. We were told we could go in and look at our schedule for the month and pick a day there if needed to place it on the swap board. However, my schedule has never been recorded in Schedule Source farther out than 1 week at a time. So, trying to put in any shift times for the swap in advance of the current work week is impossible for me to do. I thought our schedule was suppose to automatically populate for the month. I guess not, and CCM ...

Apr 08, 2010

1. What is the different between MT1 and MT2? I see both listed on the swap board when you see a list for a shift that's available. 2. What if you claim a shift for someone, and then you can't work it? Then you are automatically responsible for the shift? Can you send it back? What happens to the person who thought their shift was covered? 3. What if there are NJA on a shift that you have taken for someone? Do you send a NJA note to Sup ...

Apr 09, 2010

Does anyone know if in order to use the swap board you have to actually swap a schedule, or can you just grab a schedule and not put one out there? If that is the case, and part-timers are just grabbing some extra time, there may not be any schedules out there to make up time with. ...

Apr 17, 2010

Why am I the only one happy about the swap board? I think its a great idea. Being able to swap and pick up hours. I am having a hard time understanding the who "You cannot claim this shift thing". One of the criteria is of it being over your hours. But overall, I think its gonna be good for swapping when your in a pinch. ...

Apr 21, 2010

A shift for 6p to 9p is on the swap board. If I work 8a to 4p, I see the following: Is ([MASTER] 8am-12pm;) Ok? NO Does this mean I have to be working 8-12 to claim this shift? Within Max Hours/Week? NO Does this need to be approved because its OT? These are criteria that give me a message "cannot claim shift". I can't seen to claim ANY shift on this swap board. If this is truly a "swap" board, shouldn't I be able to swap schedules ...

Jun 09, 2010

What has happened to the swap board in SA4? Did I miss a memo saying it was going to be taken down?? Has anyone heard even a peep from the new CCM or QTC? Have the audits stopped? Has "feedback" been stopped? I have not had one job even come back to me for feedback for 2 1/2 weeks now! Nada, zilch... WHAT'S GOING ON!!!??? ARG!!!! ...

Jul 14, 2010

Just got email from CCM stating that soon we will be utilizing swap board. Does anyone have any tips on this? Has anyone been using this? Is it hard to get make-up time this way? ...

Jul 08, 2013

Can anyone point me towards documentation on how the swap board works? I recently started getting TW emails showing my scheduled hours in one column and hours on the swap board in the other column. I can't find anything on the intranet site that explains it (although finding anything on the intranet site is usually a challenge anyways)! Thanks for any insight into this mysterious mechanism! ...

Jun 02, 2015

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Apr 09, 2010

No message ...

May 02, 2010

I left a message in post to another post about the Swap (swamp) Board. I had wayyy too many hours showing I had scheduled to work. I normally only work 24 hours week (48 hours pay period or maybe 54 at the most). Mine said 66.50 hours scheduled to work. I don't recall asking to pick up that many hours here and there. My CCM said I needed to go in and reclaim the shifts???? She took off where I had approved my timesheet. But I cannot find ...

Sep 28, 2010

I find that Swap Board is useless, there are never any hours to "swap" Also, am in performance management . They are findings ways to fire me. I want to know about unemployment, does anyone know I am new to Oregon and do not know the laws. I asked to be on an account that has no ASR and was denied being told that 80% of MQ's work is ASR now. ...

Aug 22, 2013

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Mar 17, 2010

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May 04, 2010

Swap Board...maybe for part timers..but I will not go near it as a full time person. I am not risking needing a day off by floating a shift, hoping somebody takes it..then finding another shift. I will use other methods. First Time Right - the accessing old reports part. I have in fact been helped by this a great deal. The problem is it is takes forever to go through a myriad of reports hoping to find the one that possibly will help you. I like the Repository MUCH B ...

Apr 06, 2015

Apparently, my team (lucky us) has been selected to participate in a pilot to bring back the Swap Board. If my memory serves me correctly, it was a ginormous disaster the last time they tried to force it upon us. This on top of the back log of work, mandatory overtime and switching accounts? Really? Am I in the Twilight Zone? ugh...first resume sent last week...more to follow for sure. ...

Apr 29, 2010

Does anybody out there actually have a working swap board with a long schedule posted? I'm getting so frustrated with this supposedly wonderful tool for us to have. My schedule is never posted farther out than my current work week nor are any available shifts listed farther out than that. I'm really starting to wonder why the CCM is dragging feet so much. CCM has mentioned everything from "unsure schedules are correct" to "waiting for all the kinks to get out." However, any t ...

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