A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Why MTSOs operate the way they do - (sm)
Posted: Jun 23, 2011
I have worked for a company for almost two years now (MT for 11 years) and am wondering why, all of the sudden, for about a week now I have been getting nothing but dictators that I am not familiar with. They are part of my pool and I have had dictations from them in the past, but never exclusively. I have only gotten two dictations in this time period from the dictators for whom I normally transcribe. I understand wanting everyone on the team to be familiar with all of the dictators in the pool, what I do not understand is why they would switch me from getting any of my usual dictators. (I guess that means someone else has also been switched also, or has left the position.) I do not mind getting a mix of dictators, but I am expecting the dreaded e-mail with them wondering why I am not getting my REQUIRED line count (I know, I know . . . if I were working instead of posting this I would be that much closer, but since I know I am not going to make it anyway and that my check is going to reflect that, two things: One is that I have been demotivated by the very ones who are pushing me to get that line count. Two, I don't think the time spent here is going to make much of a difference.)
Anyway, just wondering if anyone can explain why many of these companies operate the way they do. I am completely baffled.
TIA!
I think all of us would like to know the answer to that... - anon
[ In Reply To ..]It's really frustrating the way some of the companies treat their MTs these days.... they don't seem to care about what is best for you, only what is best for them! Don't they realize that happy MTs = good work? When they push off those cruddy dictators on you and take away the good ones, they shouldn't still expect good line counts and good quality. They should divide them out equally among their MTs for coverage and send an email explaining what happened, right? But NO! They push all them off on the humble MTs who do their work without complaining and give YOUR better work to some nagging pet MT...
JMHO!
BTW.... - anon
[ In Reply To ..]This is why I'm fixing to leave my MTSO!
Pre-emptive - Strike
[ In Reply To ..]You could write a pre-emptive E-mail, something like (your post edited): "I have worked for [company] for almost two years now (an MT for 11 years). For about a week now, I have been transcribing dictators with whom I am unfamiliar. They are part of my pool and I have received dictations by them in the past, but never exclusively. I do appreciate the objective of each member of the MT team being familiar with all of the dictators in the pool, as this promotes accuracy and productivity. During this one-week time period, however, I have received only two dictations by dictators whom I normally transcribe. Consequently, I am concerned about achieving my required line count while I am familiarizing myself with this new pool of dictators."
Even if she did that, they would not care - mt
[ In Reply To ..]I gave up on the illusion a long time ago that my bosses care about me. Only one actually does (my team lead), but the rest could care less and constantly override anything she tells me, thus I cannot trust what she tells me is actually true. These companies are awful and treat us bad. It scares me to think where MT is going because the good people will eventually refuse to do it anymore and the others... well they probably aren't up to par to doing this to begin with. That leaves me hoping the doctors and nurses are really paying attention to what they are seeing and knowing whether it is true or not, lest patients become more sick or have too much or not enough meds, etc. Ugh.
Exactly - (sm)
[ In Reply To ..]I've read on this board enough times over the years about enough companies out there who will "retaliate," even if in a subtle, passive-aggressive manner. It's already bad enough, I don't want to make them angry. YIKES!!!
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