A community of 30,000 US Transcriptionist serving Medical Transcription Industry


The future of transcription - Ugghhhh


Posted: May 07, 2013

I had to take my two kids to the doctor the other day.  Thought I was lucky, because there were only 2 people in front of us, but it was TWO HOURS before we were called back.  Once I got back there, I saw why.  When the nurse came in to ask the pre-visit questions, she asked a MILLION questions and entered them all into her laptop, typing out what we said (typed VERY slow, by the way) and we were just on HER portion for over 45 minutes.  Then, the doctor came in and saw the kids and she spent about 15 minutes just entering stuff in the computer, not even talking to us or anything, we were just sitting there wasting our time.  Once she got finished, the nurse came back in and spent another 20 minutes typing things into the computer, such as Strep test results, etc. I do understand technology advancement and I understand the idea of saving money, BUT to have a patient just sit there in an exam room for an hour and a half, while you do charting, to keep from having to pay an MT, I don't know why they get away with that.  I have better things to do with my time as well.

Oh, and another thought - sm

[ In Reply To ..]
It wouldn't have taken an MT near an hour and a half to type reports of two clinic visits. So, the amount of money paid to the doctor and the nurse would outweigh what they could have just paid an MT.

And just for a kick in the teeth - sm

[ In Reply To ..]
You will probably be charged for a double (back to back) office visit because you took too long!!!

This goes on at my Doc's office too - MT4Eight

[ In Reply To ..]
I now cannot go to the doc's, even for a simple prescription refill appointment, without spending half my day there waiting for people who don't know how to type to type things into a laptop while I sit there and watch. Frustrating to say the least.

I'd be tempted.... - Trampled underfoot

[ In Reply To ..]
Next time, I'd be tempted to say, "Here, let me have that!" and start typing it in myself. Also, once the doctor left and the nurse came back to start doing her thing again, I'd say, "If you're done with us, we're going to leave."

I''d have said that when the doc started with the computer - Drive it home right up the where it belongs. NM

[ In Reply To ..]
.

I actually told my doctor ......... - sm

[ In Reply To ..]
to finish my visit and do her charting on her time not mine, that I did not have time to sit around and wait for her to type.

I think it will eventually turn into a problem. - HC

[ In Reply To ..]
They keep the patient in the room, while charting, because that way they can charge the insurance company for a more extensive visit. The time has to be face-to-face time, for the insurance companies to pay. When I worked at a doctor's office, visits were charged levels I through IV, with consultations taking the most time and followups with the least. There were MANY times when the insurance company would question a more extensive visit and we would have to provide additional information on WHY that visit took so long, whether labs were done, additional education, etc.

I don't see insurance companies agreeing to pay for time spent with the patient sitting there and the staff documenting. Maybe they will, but doubtfully, the insurance companies are even more money hungry than doctors, so it will probably eventually stop.

Medical Stuff - And the so-called Green issue

[ In Reply To ..]
I have to sometimes laugh, too, at this everyone wanting to "go green." I worked in an MRI center for a short time in the office and also doing MT work.

Being a "green" environment, they didn't have paper files. Funny part is, the reports for the MRIs were still printed out, then scanned. THEN, since they couldn't use it for scrap paper because of HIPAA, they shredded the report right away.

Okay, we just wasted all those trees, all for about 2 minutes so we could scan the paper into the computer, then we can't even re-use the paper. THAT, is a bigger waste of paper than using them either on file, or at least scrap paper.

Maybe we patients should rat out the MD charting - practices to the insurance companies.

[ In Reply To ..]
Just a thought, anyway.

That is NOT how physicians are paid. - Coder

[ In Reply To ..]
That is a mistaken view of how physicians are paid. Time is NOT the factor driving those services. You, or that office, were coding incorrectly if you were doing it by time.

That type of service is based on the complexity of medical decision-making, for the most part. The insurers were not asking you for more documentation to prove time, but to establish medical necessity for what they must have felt were unnecessarily high levels of services. In other words, your office was doing something wrong, the insurer suspected it, and they were denying or trying to deny the excessive charges.

This is a common misunderstanding in doctors's offices.

Do all the ratting you like . . . the insurers will tell you the same thing.

doc visit - anon

[ In Reply To ..]
At a visit with my hubby the doctor printed out a page from the mini laptop they call carry around now and his spelling was atrocious. How is this acceptable when we were held to such high standards? How can this be a permanent part of my husband's medical record now? I just don't get it.

Not only about MTs - EMR Stimulus

[ In Reply To ..]
This is a few years old; there's more if you care to research for yourself.

Docs have been "encouraged" (paid off) to scrap paper charts in favor of EMRs--all part of Obamacare.

If I'd encountered what the OP and others had, I'd have gotten up and walked out.


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