A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Open letter to dictators? - listen to US


Posted: Oct 11, 2012

Most of us ICs are probably contractually prohibited from contacting our clients/dictators directly.  Has anyone ever thought about sending an open letter to them through a newspaper that is in the same city as your account and really letting them know how the quality, or lack thereof, of their dictation affects your ability to transcribe a complete and accurate report for a patient's medical record in enough time that you can actually make a decent living doing this?  I wonder if there would be negative consequences should our MTSO catch wind of it. 

There are some fantastic dictators, but it seems there are so many who fall short of even being adequate.  There will be many who don't care, but there will probably be just as many who never even stopped to consider that there is a live person on the other end really trying to hear every syllable in order to get it perfect.  Those are the doctors who just might be more considerate next time of the speed, volume, clarity, enunciation, preparedness, and dictation environment, among any number of other things that can screw up a dictation.  I've thought about writing such a letter, but I wouldn't want to be fired if the boss found out.

Some platforms give the MDs email. - AnonyNoMony

[ In Reply To ..]
Or letters could be sent via USPS. I think it's a great idea.

no, that is a BAD idea - sm

[ In Reply To ..]
You cannot use proprietary information to send emails or US mail. THAT would be BIG, actionable trouble. Publishing an open letter in the newspaper is fine.


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