A community of 30,000 US Transcriptionist serving Medical Transcription Industry

MT Market Research - zero

Posted: Oct 15, 2013

Hey everyone,

I'm doing some market research on transcription and was wondering if you might be able to give me some pointers?

Firstly I'm trying to figure out who the biggest players are and I've come up with Nuance and M*Modal. These seem to be by far the biggest, but I've also found some smaller companies like Presyce, Superior Global Solutions, TransTech, Acusis and MedScribe - are there any others I'm missing?

I'm also looking at the pricing these companies charge their customers and there doesn't seem to be much out there. What I have found are rates from smaller companies who price by 60 character line - and the prices seem to range from a 5-25 cents per line - is this about right? Do most companies charge per line like this?

From an operational point of view, I was also wondering whether most medical transcriptionists have access to the electronic health record of the system they're working with or is it simply audio files that get transcribed to a text file that's then sent back to the hospital?

Any advice you can give is massively appreciated!

Cheers,

Francis

Interesting - xx

[ In Reply To ..]
What is the purpose of your research?
What are you going to do with the information?
What is your agenda?
What kind of detrimental effect will the results of your research have on American MTs, who are already kicked around enough?
Since your focus is on the companies, why not address your questions to them? Why ask the MTs? We are not privy to most of the information you want except the parts that are involved directly in how we work, which I'm thinking is really probably none of your business. If you want to know how the companies price their services, ask them, not us. We have no way of knowing.

Zero - MT as we knew it is over

[ In Reply To ..]
First of all, this sounds very similar to some questions "new MTs" have been asking recently for school projects. Why anyone would go to school to be an MT is beyond my comprehension, to say the least.

Regarding the "biggest players," they are all a bunch of con artists, IMO. You are correct though, Nuance and M*Modal are on the top of that list.

Next, regarding their pricing and what they charge their customers, it doesn't really matter to us lowly MTs. We get mere pennies of what these companies get for profit, actually minimum wage at best. I am not sure where you got your information about a 60 character line, either. If you're lucky, you might see 65 with spaces, but the latest MTSO "craze" is the VBC, just another way to screw us MTs.

Finally, with regard to that operational point of view you're asking about, MTs are discouraged from communicating with each other (a concept I will never understand), never mind having access to any EHR. Maybe other posters will chime in here but that's what I have to offer.

I believe you came to - the wrong place to

[ In Reply To ..]
ask these types of questions. People around here are so suspicious of the motives of others that they are no longer willing to take anybody at face value, hence the snippy response to your question by the first replier, outlining and asking "what your motives are." My goodness. life has jaded just about every MT I know, but mostly those here. Sorry about your responses. Wish I could help in some way, but I don't know the answers to your questions either. good luck.

A legitimate researcher - xx

[ In Reply To ..]
would have identified himself and the organization that employs him. He would have named and described the research project for which he was asking questions. He would have explained why he wanted the information. And he most definitely would have explained what was going to be done with the information he received and how it would be evaluated.

The OP, if he does get any information, will have no provenance for whatever he is told. He has no way of verifying the sources or of determining how knowledgeable any respondent might be or whether they have the appropriate background and access to provide information he can consider reliable.

It is appropriate to be suspicious and ask a few questions of our own before handing out information to some random loon on the internet.

Sorry - Zero

[ In Reply To ..]
Sorry if I struck a nerve, I am genuinely researching medical transcription for a class but after reading some of the posts on here and learning more about he industry I understand why you might be suspicious.

Thank you for the couple of genuine replies, it's useful to at least know that Nuance and Mmodal are the biggest companies.

Thanks.

market research versus education project research - just to let you know

[ In Reply To ..]
The definition of market research is:

the action or activity of gathering information about consumers' needs and preferences

What you asked about had absolutely nothing to do with consumer needs and preferences. It had to do with what your instructor told you to find out about an industry that you have chosen to pay money to enter into.

That you failed to ask yourself these questions PRIOR to pursuing this field speaks volumes of the lack of preparation you choose before making major life decisions.

Let's say you entered this field of study 24 months ago. This information was out there then. You could have researched it and made a well-informed decision about your education. You see, what M*Model or Nuance charges has absolutely nothing to do with how much they pay the people who work for them or how you will find a job when they require 2 years experience. You are going to be left asking the question: How do I get a job when I don't have 2 years' experience? I hoped you asked that question to your school and they have a proven track record in doing that for their graduating students.

As for your dismissal of "the couple of genuine replies," the person pointing out the legitimacy of your question was being genuine even if it was not a palatable response to the "research" you need. I thought it was in fact the most genuine response.

While it may come across that I am being hard on you and don't want you to succeed, you would be only half right. I am being hard on you because I don't want you to fail. If you stick you head in the sand any longer about your educational pursuits, you will not be successful. If you aren't successful and your parents don't care to maintain your lifestyle, you will probably further your education in another direction(perhaps with student loans, perhaps with pubic funds), but until and unless you research beforehand, you will end up where you are now.

Best wishes to your future. I sincerely hope you succeed in a profitable career. I wish you had learned MT was not that particular vehicle prior to having signed on the dotted line of that MT school.

Zero - Nick

[ In Reply To ..]
What class? What school? If you came to our board to ask questions, I believe we have the right to know who you are and whom you represent.

trying to be helpful - Lisa

[ In Reply To ..]
I used to work for 10 cents a line, then 8, then 7, then was paid by report. The last work I did was copy/paste in the electronic health record. Hope that helps some. I am no longer working in the transcription field. And am not bitter.

Market research - Nick

[ In Reply To ..]
What organization do you represent? Why are you doing this?

A suggestion - RHIA

[ In Reply To ..]
It is important to project a professional image in everything you do. As Nick pointed out, identifying your school and project would have helped.

Being clear about the purpose of your project, i.e., "an assignment for an MT class" or "for a market research class," would have been better.

Using an alias other than "Zero" would have helped, too. It implies that you think of yourself as a loser. Anything from failing grades to "nothing" to that dim-bulb character in Beetle Bailey come to mind.

Honesty, openness, and projecting a positive self-image are really necessary during job hunts. Confidence is appealing. Self-deprecation is not appealing.

Loser-ism, jokester-ism, and goofball-ism are only useful for getting along in high school. After that, it's time to get a professional makeover.

Similar Messages:

Jan 31, 2010

I have applied to so many companies I can't remember them all and few got back to me, is this all that's left now? ...

Jul 25, 2014

Don't know if I have the right board or not. Anyway, I'm in the market for a new computer. I'm about ready to TOBAS (Take Out Back And Shoot) this one. Do you prefer a laptop or a PC and why? ...

Sep 21, 2010

Pay has been cut by 25%, told we are lucky to have a job, that we have easy accounts, and that our pay is a "market correction". That's encouragement from an employer! ...

Nov 02, 2009

I have grown tired of looking for a job, and it just so happens I turn 62 next month, so I'm out of the MT market. Goodbye to you MTSOs who play games with hard working people trying to put food on the table. It's gonna catch up with you and as they say, "Jimmy Crack Corn and....." I pray you MTs who are younger will find jobs or get out of this dying field. It has really changed in the last 15 years, but radically changed in the last 2. Goodbye.&nbs ...

Dec 09, 2009

http://www.24-7pressrelease.com/press-release/new-entrants-improving-players-shake-up-the-market-for-outsourced-transcription-128192.php This article explains some of the top MTSO companies and notice that the first 5 out of 15 companies handle onshore than offshoring. Again, is onshore United States and offshore is places like India? Anyway, should open up article and read it. Very, very interesting!!!! This is only some of the article below. Despite the increase in of ...

Dec 08, 2009

nm ...

Nov 16, 2010

Wondering if shift differential is a common thing for radiology MTs. Any rad MTs out there get it? If so, what hour of the evening/night does it kick in? ...

Jul 29, 2011

Which search engine do you find most effective for finding words? Please share your favorites!! ...

Nov 11, 2012

WOW. I wish I had done my homework before accepting even a PT position with this company. To date, paperwork in, but nothing for a few days now. After accepting this PT position I happened upon this forum and have already started looking for a new job. I am supposed to start with Nuance in a week working 7-11 pm CST. Not ideal hours but I guess what they had available. Been in the business for almost 15 years and have never heard so much negative about one pla ...

Dec 01, 2010

I am looking for a resource where I could plug in the symptoms and perhaps come up with a diagnosis or name of a condition. There must be a site like this by now--a Dr. Google, if you will. Does anybody know of such a thing? ...

Oct 10, 2011

We've always known it, but now the medical research is bearing out the same truth: MTs are more accurate than speech recognition. I try to keep track of studies like this; they're good ammunition! http://www.ncbi.nlm.nih.gov/pubmed/21940580 ...

Jun 27, 2013

The acct I am on, we have "free text cc's." you have to go into a seperate website, search the doc data base for the name and then type that info on the report. You know how long that takes? This acct I am on has 20 pages of rules.. I did not ask to be put on this acct, I was switched over and now am on 100% QA as I entered a DOS incorrectly. Can you say fed up with this for minimum wage?? It is just too much. Retirement is looking thank the Lord. ...

Feb 12, 2014

That can't be posted or emphasized enough. Whatever job posting seems good, research it and double check everything before sending a resume with all your personal information. Do NOT EVER accept any checks (especially written for large sums) from any companies to purchase anything - that should be nothing but common sense. People, you're broke now, and desperate for a job, but how much more broke are you going to be if you fall for these types of iden ...

Mar 24, 2015

What are your favorite research tips? Any suggestions on how you cut down research time and increase productivity? I need to get my productivity up, seriously! Would appreciate any suggestions to that end, thanks! ...

Mar 16, 2010

For all that do not want to do the extra research to fill in the blanks cuz it takes too much time, too much effort, losing money trying to get it all done to help your qa submission rate I'd like to welcome you to what we as QA/MME have been doing for 3 cpl ....all of that research and more. Now maybe some MTs (not all) will stop throwing QA under the bus and realize what we've had to do all this time for 3 cpl. Thank you and have a nice day. ...

Jul 13, 2013

Hi Everyone, I was wondering if any of you have ever heard of a company called Pick Research Solutions. It looks like they are paying 1 dollar per audio minute, and I have never done audio minutes before. It looks like the job I would be doing is transcribing one-on-one telephone interviews at about 45 minutes in length. I really don't know how long it would take me to do it, but I do know that I type 80+ words per minute, but more importantly, the question is if anyone h ...

Sep 06, 2013

about $3.00 an hour!! That's working for Nuance. ...

Mar 02, 2015

Would anyone be willing to give me a quick interview? Questions include: How did you get into field? Why did this field appeal to you? Does it meet with your satisfaction? Years of employment and level of responsibility? ...

Apr 27, 2012

Hi all. I'm wondering what sites are your favorite for drug researching? The main issue right now is a sentence that has me wondering. It says: "The patient has no known allergy for the s/l listed." I've never heard it put that way before. He must be talking about the meds the patient usually takes, but, if he's been taking them, of course he has no allergies to them! This is a separate sentence as I have it in caps. Do you need anything else? I have tried looking up anything tha ...

Dec 11, 2012

So I guess that was just legal boilerplate for CYA, since there were no pay changes for EditScript. Like what we're paid per line automatically includes enough "extra" to cover for these duties, supposedly. "Base Pay Program Philosophy .... Compensates for all time spent typing and editing reports; to include researching, proofing, and demographics" (I always screenshot these conferences/presentations, since we never get any written/e-mail followup that includes all the ...

Mar 17, 2015

Does anyone have any info on this company? tia ...

Apr 21, 2015

They are in Chesterfield, MO. I don't seem to be able to find the search function on this site. Thanks in advance. ...

Oct 14, 2009

For say a syndrome, a drug, a doctor's name/address, facility name/address, etc.? If I think I can hear the dictation correctly I do spend an extended amount of time because I KNOW I can find it. However, if it is ify as to what I am hearing or the spellings could be a dozen different things, I ususally send to QA because if I am not sure - it's probably going to end up to QA anyway. I NEVER look up a doctor's name if the first name is not dictate ...

Jan 21, 2014

I am current in school as a medical insurance specialist and we have a group project that we are struggling in. We have to research what a medical biller/coder does in an office of approximately 3-4 physicians, if they even do their own billing. These days, many smaller doctor's offices just send out their billing so it is kind of hard to find. If you do billing/coding in an office, could you help? What are your general duties? Do you also do front desk work or ...

Jan 29, 2014

I have been dinged for something that I know I did not do, is there a way to go back and see your header and if you pended report and if so what you put there. I know I pended this and they are telling me I did not. Thanks ...

Oct 07, 2012

I am a coding student at Andrews. I have been looking at coding jobs tonight and came across this one that really got my attention... in a not so good way. Would like to hear your thoughts on this one my friends. http://careerassist.ahima.org/jobseeker/job/10710369/Remote%20Experienced%20Coders/Healthcare%20Coding%20&%20Consulting%20Services%20(HCCS)/?vnet=0&t731=39387 HCCS Remote Coding R&D Specialists are working on the most advanced and exciting CAC p ...