A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Has anyone bought software or computer supplies on EBay? - Suzy Q


Posted: Apr 02, 2012

I just recently bought Microsoft Word 2007 program on EBay and was told by seller that I would receive this in 3 to 4 days.  HA,  what a big joke that was.  It has been 9 days now since purchase on March 24.  Also I thought that UPS was delivering it which would be much better.   No, wrong again.  They are giving free delivery by USPS with high priority.  Oh Wonderful -- so happy that it gets high priority.  In that case, I might just get this before Easter or maybe before the end of April.  We all know how very fast USPS is.  Yeah thought you would laugh really hard at that. 

so in the meantime I am supposed to start working at Nuance, but not now because I don't have the software yet.  The recruiter has been very nice and patient and promised a job no matter when I get the software.  At least they are honest about job offer.  

In the meantime I am very frustrated and upset with people at EBay and at the Post Office.   So have a nice day everyone.  

 

I've never had a problem with ebay or post office delivery - either receiving or sending. sm

[ In Reply To ..]
Sorry to hear about your dllema. I have used ebay for Laniers, etc., and never had a problem with the sellers. Did you check their approval ratings and comments? Maybe I just got lucky. As for the Post Office - I've never a problem and always the cheapest method of delivery when sending. I've sent equipment back to companies with 2-3 day deliver and requested tracking and receipts once delivered and the PO never failed.

Think maybe the seller did not ship it until the money was received and verified in his account? Perhaps he waited a a week or whatever.

Hope you used PayPal. If anything, that will guarantee your money back.

I wish you luck and hope it all comes together for you.

That's where I got my BOS. I knew I'd rarely/never - use it, since it would be rendered - sm

[ In Reply To ..]
obsolete the following year by AHDI's next "upgrade" (i.e., money-making endeavor), so I wanted it CHEAP. Got the downloadable version for about $12.

Re: Reliability of eBay: Don't forget that you're not actually buying from eBay - you're buying from an individual seller. Some are reliable, some are not. I always look for a 98-100% approval rating from any seller I buy from. Also, I believe that if you've used something like PayPal or MasterCard for your purchase, you do have some recourse if you don't receive your purchase, or if there's a problem with it. However, if it's a USED product, then most likely you're buying it "as-is".

For electronics, I tend to trust Amazon.com more. Yes, there are still individual sellers, but they tend to be individual COMPANIES, rather than just people selling off their old stuff.

USPS always has a tracker number - Get it from the seller and track it

[ In Reply To ..]
Actually, if you look at your purchase history, if the item has shipped, the tracking number should be there in the item description. If it isn't, email the seller and ask for the date shipped and the tracker number.

If the seller doesn't respond, then you can open a case against them on Ebay which will force them to respond to your inquiry.

Good luck.


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