Before accepting that position... - CPL Misleading
Posted: Jul 10, 2012
I work for a service on two different account. On one, if everything is working right, I make $4.00 per hour. Much more than half my time is spent doing things they require that we get paid nothing for. We do NOT get paid for our keystrokes, or I would be making more than double my hourly rate. I spend several minutes filling out everything I have to document, then only a few seconds transcribing, then back to documenting the next job that is only a few seconds long.
The other account with the same service doesn't have all that BS that you have to fill out and all those lengthy procedures to have to go through. I make twice what I make on the other account.
What it comes down to is that the MTSO do not care if their dictators are using cell phones, if they speak English, if they know how to hold a mic, etc. They don't care about the things they could easily correct with a phone call as long as it doesn't make THEM miserable.
About the only thing we can do is communicate on forums about these companies and compare notes, as the CPL means absolutely nothing when you can only make about 1/4th what you made as a contractor.
great point! - tmt
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You make a great point about the things that are mandatory, but uncompensated. THAT'S why our line rate was what it was. We were getting paid for the mandatory stuff that wasn't included in the body of the report.
or - me
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You could go work for an MTSO that doesn't require you to spend so much time on non-paid work, who does understand we're all in it to make money.
Just because you work for a crappy employer doesn't mean all employers are crappy, nor does it mean you're an indentured servant. Whatever happened to free will?
Do you have a list of such MTSOs? That would be an - invaluable resource! nm
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nm
This exploitation can vary by account. Reports for one account I do not work any more - typically arrive with most or all patient ID
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data missing, dates not entered, work type not chosen, etc. This is the practice of the doctors at the hospital, the MTSO's client--to shift data entry to the MTSO, which, instead of telling them no or charging more (or maybe they do), in turn has us do the hospital data entry but only pays us for lines transcribed. Not that I'm interested in being paid squat for doing data entry.
Regardless, whenever this happens we're being flat out cheated, with everyone else benefiting by exploiting the MT. It is not a case of paying "less" but of cheating us by only paying for lines transcribed.
That particular account also required us to send an amazing number of QA notes related to all the missing info (you know, fill in date, then send note to EQA saying date missing). This was another serious income-eating MT problem the MTSO didn't work to minimize. It was a rare report that didn't require one note, 2 were normal, and 3 common. My company still has this large account, with probably hundreds of people working on it, but now that I know what it is, I'd quit before I'd allow myself to be assigned to it again. A flat NO.
it's not their job to care - Snow Bunny
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anymore than it is for the employer of construction workers to care if they're working on a major highway project with a deadline and it's 100+ degrees outside.
What you need to do, if you're not already doing so, is to keep very detailed records of what you're doing and how long it takes for you to do it, along with copies of your pay, and submit it all to the Labor Department. They'll perform an investigation ... they do not give your name out.
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