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Webmedx attempting to stifle communication? - emp
Posted: May 02, 2011
Some employees received an email reminder that the employee handbook holds changes that everyone needs to look at regarding email and internet use. On reviewing the handbook, they've specifically mentioned social networking and MTStars.
I see some of this as necessary for HIPAA caution, but the rest (such as specifically mentioning this site and others) as well as the timing indicate to me that this is more of an attempt to intimidate employees from communicating with each other. QA was apparently also told not to comment with regard to the changes and bring to the Director of MT any particular concerns an MT has.
They need to realize that employees still have their own computers and that Webmedx can't control or stifle communication in this day and age. I also think encouraging employees to basically tattle on each other is stooping to a new low. Maybe they don't realize that we have a pretty good MT-QA relationship here.
It sounds like they've definitely been reading this site and have clearly heard the posters and are probably worried about a sick out or something, but to then try to intimidate employees and stifle any communication among employees, which IMO is what they're doing, only serves to backfire on them and make them look even worse than they already do.
yeah - mtsonot
[ In Reply To ..]I bet those 15 minute threats have them quaking in their boots.
Stifling communication - Nick
[ In Reply To ..]I am not a Webbie, but I think it is reprehensible that they are attempting to stifle communication. I do think that HIPAA mist never be violated, but I am not talking HIPAA here. I am talking communication between workers. And what you do on social networking sites (as long as you do not discuss HIPAA-related matters or proprietary information) is none of their darned business. I am sure the ACLU would find all of this very interesting.....
stifling communication - tiedMT
[ In Reply To ..]Be very careful with this situation. Make sure you are not using a company computer and you are not using email set up by them. If you are using your own computer and your own personal email they cannot tell you what to do with it. A company I worked for tried to do this and tried to fire a transcriptionist and the labor board took care of them and told us what the rules were. So be careful you are not using anything that is theirs to send here or anywhere else.
They know that some only have Webmedx computers. - sm
[ In Reply To ..]And yeah, it's their right to say that employees may not use their computers to go to MTStars or other social networking sites, but how utterly pathetic that makes them look to have done so. Talk about controlling.
And the admonition not to answer coworkers' comments about things and instead bring those to the MT director's attention is worse. IMO, it definitely all speaks to trying to intimidate employees into not communicating with each other and trying to shut down communication.
As others have said, they cannot control what we do on our own computers or what we say to each other. I wonder how they plan to enforce their newest rules? Do they really want to expend the manpower to be nosing around in employee computers to see if, heaven forbid, we went on Facebook today or visited MTStars? Pathetic, micromanaging morons.
There's a big difference what they can control and - what they have a right to ask under current
[ In Reply To ..]widespread customs. Requiring employees to protect proprietary information is nothing new, and neither is firing them outright for breaking that contract. (Note, no unemployment benefit for that one.)
OP, what do you mean about things people say to QA? Are they making complaints there?
BTW, although I understand the need of companies to protect information ("knowledge is power"), the virtually complete ignorance in which we're kept goes beyond even my ability to excuse and requires at lot more blind loyalty than I can muster. I need and want to know more, and if I have to trade e-mails and come here to try to glean some grain of useful information I will in the hope that one or two blabbermouths have genuine pieces of information to share.
I hope companies over time may find it of benefit to rethink their practices at least somewhat regarding sharing information--to protect company morale and ultimately better control what people think they "know." We can't even know about their attempts to be loyal to us; that's hidden behind the curtain with everything else. Remote MTs cannot chat at the coffemaker, and the company board and "news" letter are worthless in this respect. There is a tremendous unmet need to understand what is happening in this vital part of our lives.
Work computer monitoring - MT
[ In Reply To ..]If you have to login into your work computer to access work, your computer is probably already setup for logging/monitoring. That is a security process common with companies with remote employees.
That's a big assumption to make -- and incorrect (again) - see msg
[ In Reply To ..]Unless the company is providing the internet connection and/or you're working through a VPN, you're not "probably already set up for logging/monitoring" OUTSIDE the company's software program. Inside their program, yes.
It's possible that they have some kind of keystroke recorder on their computers, but this is a rarity with companies, certainly not the "probability" that you've claimed in your post and definitely NOT a probability when you're talking about an employee who works from home, provides the Internet connection AND works for a company that has not prohibited ALL personal use on the company's equipment. For that company to then spy on people on their own connection when they haven't categorically prohibited all personal use of their software outside of company time would expose that company to huge privacy liability.
Please get your facts straight.
That said, YES, employees should use their own computers whenever possible just to protect themselves. However, there's a vast difference between that admonition and saying that it's "probable" your company is able to monitor you.
Companies - mt2
[ In Reply To ..]Companies have the right to protect their systems, which is what these rules intend to do rather than shut down communications. I hope people realize that this is not an unusual requirement at all. Many companies, including hospitals, government, etc., have locked down their systems so that people cannot access any social networking sites, eBay, Amazon, nor many search engines, etc. Often these decisions were made in response to attacks to their systems like viruses, trojans, hackers, etc.
This was already covered. It's no coincidence that - MT
[ In Reply To ..]the new wording comes exactly when they announce changes that have brought the biggest backlash ever to these boards. With the timing and the admonition to QA not to respond to MTs' comments about the changes and to instead to clue in the director on such things -- right, that's all about protecting against trojans and hackers. Un-huh.
yes and no - mt2
[ In Reply To ..]The old manual covered use of company equipment using wording from old internet days, pre-twitter and facebook. The company decided to update to add those items. I don't see a conspiracy in that. I see a company making a decision to cover all their bases and protect their technology.
That's factually incorrect. Please look at the date of the handbook - MT
[ In Reply To ..]which contains the footer of when this policy was written. And remember how there was a change from telling us we couldn't hook up a printer to saying that we could? Oh yeah, that was post-Twitter and post-Facebook, too.
You're either being willfully ignorant or you're a suit (I'm thinking the latter) to note the dates of these incidents and say there's no connection. You conveniently ignored the report of QA staff being told not to respond to MTs and to mention the MTs to the Director. To deny that these things are happening is the equivalent of putting your fingers in your ears and saying "la la la la la." We're not as stupid as you apparently think we are. Suit.
I see a company afraid of the truth getting out - To the public...
[ In Reply To ..]They can intimidate and control all they want on their time, but to try to control social networking reeks of cover up.
Of course, we all KNOW that their management is glued to MTStars every day and continually tries to undermine anything anyone says about them.
They can squelch the truth in their own company confines, but they can't tell people what they can and can not say on their own time.
communications - webbieanon
[ In Reply To ..]I just read the manual, and they're talking about what's appropriate use of the Webmedx computers. I personally don't see what's wrong with that. There's no way an employer could stop an employee from using their own computer.
And no, I'm not a suit.
Unbelieveable. - very depressed MT
[ In Reply To ..]Don't they know that we all sincerely wish that there wasn't one single derogatory thing to say? We would love to be on here bragging about how wonderful our employer is and how they take care of us and reward us and make us proud to be associated with them. We would love to do that!!!
stifling communication - anon
[ In Reply To ..]As much as I am not happy about them doing this, they are entirely within their rights to demand this WHEN we are on THEIR computer. I will continue to interact with fellow employees on my PC here, via my personal e-mail (and anyone can get free e-mail accounts now, you do not need to use the company one) and also via FB.
Many companies forbid personal use of the company computer. What I find more concerning is them trying to stifle QA and keeping things from us.
Yes, they read this board, and they have seen things posted that they do not want known, and they are trying to stop it.
I will just be sure to be on my PC and not use their computer. It helps to have this communication and hear other opinions and view points.
What's supposed to be happening with "stifling" - QA?" I never understood that part of it. ?? NM
[ In Reply To ..]x
Not how I took it - MT
[ In Reply To ..]I took this change as the company protecting their equipment only. They do not want anyone using company equipment for online activities that do not pertain to work. Makes perfect sense to me. I can only imagine the upkeep necessary if they allowed people to use their equipment without some sorts of rules being in place. No where do these changes say that we cannot use the web on our own time from our own computers.
agree - Long time MT
[ In Reply To ..]I have to agree with you that I do not see anythibg wrong with this request. I have been to facilities lately where the employee computrs are locked down to where they can't even access the internet and don't even have email. This has nothing to do with "stifling communication", it's just common sense when trying to protect electronically transmitted information.
As far as telling QA not to answer questions...that's just common sense too. You don't want people who aren't in a position of management to be answering questions that they have no business addressing.
Common sense people...use it and quit being paranoid!
You should be able to state your viewpoint without insulting people. - MT
[ In Reply To ..]If not, work on it. If you reread the post, it said that employees were directed to do more than simply not answer questions. Realize that you probably don't have all of the details. Perhaps a dose of humility is in order.
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