A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Keystrokes Communication - Is it just me?


Posted: Jan 28, 2011

First, let me say this is not an attempt to bash the company--I am just wondering if it  is just me or if others' emails are ever returned and/or acknowleged

This seems to be throughout the whole company, team leads, payroll, policies about MModal etc.

Is this just me?

I agree - Ash

[ In Reply To ..]
It's not just you. I've noticed lots of changes within the last month.

I agree too - kjh

[ In Reply To ..]
I have also noticed this in the past little while. Not sure what is happening.

I think that the management is seeing this too. sm - My2Cents

[ In Reply To ..]
I had a nice, long discussion with someone in the office today who told me that we will see some changes back to the way that things used to be. She said that the owner and a few other managers have decided that they need to go back to acting like a smaller company and not losing touch with everyone, that they are not happy with the lack of communication. She told me that they are looking for ways to improve all the way around and will be asking for feedback.

My 2 cents? I think that they decided that they were supposed to act a certain way because they have gotten so big, but that it isn't working for anyone. I was happy to have the talk, and look forward to whatever changes for the better.

I have a different outlook than a lot of others because I have been with Keystrokes for 8 years now and have seen and worked through the ups and downs. I know that they work to make things better, but that they also are not afraid to admit if something they try doesn't work.

If you want to email me, please feel free.

I agree, too. nm - Former KS Cheerleader

[ In Reply To ..]
x

Too little too late as far as I am concerned - X-Keystroke employee

[ In Reply To ..]
Before I left I honestly did try to communicate some problems I was having and I was actually slandered.

Honesty is not a policy that is encourged at Keystrokes on any level.

Too little too late... - edithavt50

[ In Reply To ..]
Similar experience here---your post is correct.

I agree with all of the above!!! - Amazing

[ In Reply To ..]
1. Honesty not encouraged or welcome.
2. Yes, sometimes you catch someone on an "off day" and they answer you within 24 hours.
3. Time will tell if changes are made.

glad I am not alone - lonely in NY

[ In Reply To ..]
I thought it was me. Lately it has been work-related questions that are not answered. Can't do my job properly without the answers. That is if I can get the work :(

Hear this 100 times from them - Bubbles

[ In Reply To ..]
I have heard this so many times that they are going to start doing better about responding back..........I held my breath but when I turned 18 shades of blue, I had to exhale. Still waiting for this to come to fruition.


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