A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Veteran MT - Worried - VetMT

Posted: May 13, 2011

I have recently returned to the national arena after having a HORRIBLE experience with an in-house transcriptionist position. I have tested with several companies who used to have a good reputation on this board. I have been offered 3 positions and I am at a loss as to what to do because it seems that there is not ONE of these companies that has a good reputation anymore.

Actually, there is not ONE company on this board that has a good reputation PERIOD. I understand every MT has a different experiences with the individual companies and not everyone is a good fit for every company.

I would appreciate all positive/negative feedback on the following companies PLEASE so that I can make an informed decision as to my future: Transcend, Keystrokes, Diskriter and Transtech.

Thanks in advance to all!!

I worked for TransTech but the amount of ESLs on VR precluded being able to - make any money, hence I quit

[ In Reply To ..]
Their platform was nice and the people you have to deal with were nice. If it wasn't for the fact that there was no way I could afford to stay, I would have stayed. I liked the work, but have a family to feed on my own. Even staying at the line count of 1500 a day would not take care of my bills. I think if some of these MTSOs would face the fact that the work being done on these jobs is so time consuming and compensate for that fact, they would not be getting such a bad report from us MTs.

TransTech - stubby

[ In Reply To ..]
I would highly recommend TransTech - I know some people are saying they are running out of work consistently, but I, for the most part, am able to work my full shift (2nd) without running out of work. The pay is pretty standard industry wide and always on time. They leave you alone to work; no IM, constant emails, etc., team meetings, etc. Just sign in and work - I like it!Tech support is not real "friendly", but that's not why they are there. The rest of the staff - SUPER. Don't know about the other companies you listed, but I personally love TT!

Thanks for the TT info it's much appreciated but .... - VETMT

[ In Reply To ..]
I was wondering if anyone could give me any honest and thorough feedback on Keystrokes and Transcend. They both once had great reputations.

I would like to have current employees share their current experiences/feelings regarding workflow, communication, et cetera. I really need to make a decision by the end of today as both have offered me positions.

Any information would be helpful! Again, TIA.

Transcend - FL MT

[ In Reply To ..]
Transcend for the industry these days is one of the best. What I like if the flex time. 12 hour shift to get 8 hours done is great. I usually never run out of work, but I work second shift to third shift. The health benefits are not what they used to be, but the match for the 401 K is almost not heard of in other companies. The key for Transcend also is hopefully you get in a good region with good TLs and ROM.

tech support is very good and friendly - wl

[ In Reply To ..]
Tech support very friendly and awesome just like every one else at TransTech.

Diskriter - CMT

[ In Reply To ..]
I have been working for Diskriter part time since December. The account I am on is all straight typing. No speech recognition. Pay is always direct deposit into my bank account on time and pretty standard for the industry. I always have enough work, and there is often overtime. Sometimes they do run out during the week on 1st shift. I work 2nd shift Friday and Saturday. I am able to easily type 1800 lines in an 8 hour shift, and most of the time I type 2200-2300, so it works out to decent pay. The people I have dealt with have all been very friendly and easy to talk to. It seems like my supervisor is just about always available. I have talked to her on the phone several times, and she is very friendly and very reasonable. I have had to ask for several days off already since I work Fridays and Saturdays, and I have had no problem taking off when I need to as long as I ask ahead of time. I work the hours I agreed to, my QA score has been great, and I am not a complainer, so they are willing to work with me.

Good luck in whichever job you choose!

Keystrokes...so far - Laree

[ In Reply To ..]
I have been working at TransTech for the past 3 years and have loved it there until recently the work has gotten sparse (overhiring?) and the pay has really gone downhill (approximately half what I used to make). I work third shift (5 pm to 1 am) in Radiology. Therefore, I just accepted a job at Keystrokes and am very excited about it. The HR Director couldn't be friendlier, and she seems to have put me on a very busy account that pays on a tiered scale based on report length, which sounds very fair. I know Keystrokes has been bashed recently, but I take that with a grain of salt and keep an open mind.

Tiered pay at KS? - KSMT3

[ In Reply To ..]
Yes, I concur with your statement about the HR Director. Unfortunately that professionalism is NOT companywide.

To my knowledge all KS rad accounts are paid on a flat per-line basis or per report. There isn't a "tiered structure based on report length."

Tiered pay - Not that I know of

[ In Reply To ..]
I totally agree that the HR director is great.

There was talk of going to a tiered pay scale, but I thought that was dropped, at least that was stated in one of the e-mails by the owner. Many years ago they were going with a tiered scale and I really would have benefited by it and once again they decided to do away with it.

We are paid either by the line or report, some better than others.

I think by tiered she meant that some reports pay higher. - only on one account that I know of

[ In Reply To ..]
xx

You are correct - Laree

[ In Reply To ..]
Yes, that is what I meant by "tiered". I was told that 3-minute to 6-minute reports pay 2 x the report rate and that 6-minute and above length reports pay 3 x the report rate. Good deal to my thinking.

Tiered structure - Laree

[ In Reply To ..]
Well, that's what the HR Director told me about this huge account in CA that I will be working on. I hope she is telling the truth, because I based my decision partly on that remark.

They've all got bad reps because the entire MT - industry has gone down the toilet.

[ In Reply To ..]
No more MTSO's for me, because I don't like being in the proximity of turds.

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