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We get a new insurance company as of 7/1. Yippee - it costs more for everything but that makes no difference to the suits who pull in the big bucks. But they could have at least planned ahead and made sure our insurance cards got here by 7/1 so we do not have to go in and print one out on a piece of paper because they could not get their act together. FSA also changes as of 7/1, but now it will be a couple be a couple of weeks before we get any information about that. Sure, we can pay out of our pocket and request reimbursement from the bank, but as cheap as Transcend is, who can afford to pay out of their pocket and wait to be reimbursed? I will have less than $20.00 left out of my check after I pay my bills (and none of my bills are for luxury or unnecessary expenses) to last me for the next 17 days for my next check. Think I can afford the $35.00 co pay for the doctor or to buy my medicine out of that? But typical Transcend, they won't do anything that would help the MLS. Management is really trashy.