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Softscript WATCH OUT FOR THIS COMPANY - bw28d9

Posted: Oct 14, 2010

Softscript--What a Confused Company

http://www.softscript.com/ AVOID THIS COMPANY!!! What a bunch of really unorganized and mismanaged people there. The owner and HR offered me a job (in writing) then called me and rescinded it even before they got my overnight package. This all happened after stringing me along for a month. Buyer beware.

Count your blessings. They did you a favor. - me

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Absolutely the worst company I ever worked for.

Whoa... - Close call

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Had you made reservations or paid deposits on a hotel room and plane fare to go back to NJ for their on-site training yet?

What a mess. I hope you find something better really soon!

Whoa yourself. SS doesnt make you go to Jersey - for training. Ex-SS NM

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asdf

You are right, my bad, that's Silent Type in NJ - Oops

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:P

Wow. How unprofessional and incompetent is that! - Be glad you found out now!

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nm

I guess you must be special. I was hired without any communication from the owner sm - Happy at SS

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written or otherwise. I applied on a Friday, tested on a Monday, talked to the recruiter on a Wednesday, I think, and received all of my paperwork via email by Friday. I faxed it back and mailed it in via regular mail, no overnight mail required.

I am sorry it did not work out for you, but this does not sound like the company I hired on with at all. Everyone has been helpful, and there is a list stating specifically the names and/or departments of those who should be contacted for whatever type of issue that should arise, which sounds very organized to me rather than disorganized.

I almost did not apply because of all of the negative posts I see, but I'm glad I didn't let the naysayers scare me away. I make decent money and they leave me alone to do my work, yet if I have a problem someone is always available.

Guess one man's Hell is another man's Heaven. :-)

Just curious - About accounts

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I too have thought of applying at SS, but I've read horror stories about the audio quality and tremendous amount of difficult ESL dictators. Have you found that to be the case on your account(s)? Nothing scares me away more quickly than poor audio and the nightly migraine it brings on, LOL!

I have 3 accounts and the audio is great on all. I have not encountered sm - Happy at SS

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a tremendous amount of ESLs either. The worst doctor I have had so far is a non-ESL ER doc who talks at the speed of light, but I just leave blanks. They do not count off for blanks, so why pull my hair out if I am never going to get it? So far my experience has been a positive one. I honestly do not understand why there are so many negative posts. Everyone has been friendly and helpful to me, the platform is easy to use, and the pay is on time, even early. They do stress quality and have monthly audits to ensure that you are staying at 98% or above, but I do not think that is too much to ask.

I am glad I didn't let the negative posts scare me away. Good luck to you, whatever you decide to do. :-)

I know what you mean. - PJ

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I had been in the market for a FT job back in August of last year. By the time they called me to offer me the position, I had found out that I would need surgery and would not be able to start for 2 weeks. Since they needed someone immediately, the recruiter said that would not work, but that the job offer still was on the table after my surgery if they had any hiring needs. (This was for acute care, and I have 6 years of acute care experience.)

After my surgery, I got a job with a terrific MTSO, but when the surgery bills started coming in, I decided I needed another part-time position, so I contacted the recruiter because they had a job ad on this board. She told me that even though they had offered me the position just a couple months earlier, I would have to go resubmit and application and retake the test and then she would call me with a new offer.

Even though this did not sit well with me, I decided to go ahead and do it since I thought it was pretty much a sure thing. I filled out the very long application again and retook the test, which was exactly the same as before, and I had no problems with it, just the same as before.

Instead of a phone call, I got an e-mail from her advising me that they are not hiring any newbies right now and that I need at least 3 years of acute care experience to be offered a position. I have no idea whose application she was looking at, but she obviously was not looking at mine with my 6 years of AC experience.

I sent her an e-mail advising her that I had 6 years of AC experience, as stated on my application, and then I reminded her that I was the one who was offered a position back in September, just a few months ago at that time and was told to contact her after my surgery if I still wanted a job there.

In her reply e-mail, she asked me the name of the person who had offered her the position and I sent her a reply that it was her. I never heard from her again, so even though I am still looking for a part-time position, I will not be contacting them again because I thought it was very rude for her not to even acknowledge that e-mail reply. I even sent it again with a note at the top "In case you did not receive this, since I have not heard back from you...."

Oh well, I guess I am glad I didn't hear back. I can't imagine what a jumbled-up mess it would be to work for them. :)

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