A community of 30,000 US Transcriptionist serving Medical Transcription Industry
I have been looking for a better job for about 4 months or so. As of today, I have trained for 3 untenable situations. I won't name companies because my intent is not to slam a particular company, but to see if others are seeing a trend of companies saying anything (including lying) to an MT to get them to come aboard.
1) A company where they were to pay hourly, but once I signed on the dotted line, it became production...with hourly at some future date. As part of this "hourly team" my production rate would be lower than if I were on another team. This was a 22% lower rate from the general MT pool, supposedly. Couple this with a CEO who barks out orders to her underlings, and while the underlings seem to "hop to" they rapidly drop the ball if they think she isn't looking. End result is a great deal of difficulty getting questions answered from the outset.
2) A company where they put everyone on more than one software platform, which for me is not a problem. One of the platforms, I was trained on and as I had worked on it before, it was a refresher that was actually pretty good. I had to wait 2 more weeks for someone to install the other platform, one I had not worked on before. I asked for 3 days running to be trained, gave times I was available outside of my shift, etc. Finally, I was told to "wing it" it was not that difficult, and they didn't have anyone who actually knew this platform to train me on it. It is a very early version of something I am familiar with, so I got in to "wing it" and waited 3-1/2 hours for the TWO jobs I would have the entirety of my 8-hour shift, and was told that work was just slow on all my accounts and that it had been slow "for awhile." This begs the question, why were you so anxious to hire me if you didn't need me? I know this, I have to work because if I don't, I'll be on the street.
3) A company that offered decent training as it goes, but absolutely no instruction on their weird platform. I have worked in it previously, so it was not that critical for me. I get into the software and many of the editing keys don't work or have to be repeatedly used to get the software to do it. Then, after 45 minutes of working, I run out of work. Certain days each month, the ASR is shut down, leaving ASR people out of work...so switch the days you work to avoid these days (convenient, not) or ask for another account and we'll find you something. Come payday, though, you'll be asked why the system didn't track you as working and you'll be reprimanded and can be fired.
I feel used, lied to, over promised, dramatically under delivered. I have a job, but it is IC and I'd rather be an employee with benefits and not be sucked dry by taxes. I actually enjoy ASR, but I feel that I need to do some typing so that I can keep my hand in. They can have my loyalty, I am happy to give it, but honestly, don't jerk me around with not having work, no training, and whining about how hard it is to hire a good MT when you don't need another MT, good or otherwise, because you have no work anyway.
Is this just me?