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DTS / Transcend - DTS employees transitioning to the new company - Just me

Posted: May 11, 2011

I went through the Transcend orientation yesterday for (former) DTS employees transitioning to the new company. It left me very, very, very sad. Transcend's methodology is so different from DTS. The requirement of the $900 per pay period of full-time employees will be so difficult to achieve on this new BeyondText speech recognition as my pay will be cut based on what other MTs have told me!!! (That and IF the work is available which in the past with DTS has been very off and on.) The matching funds for 401K also left me sick. They will so graciously match 50% of the first 4% that I contribute. My husband's employer matches 100% of the first 10%. All I carried away from this meeting is that it is time to look for a new job or just get out of MT altogether and go work somewhere else. Sad day for me really.

at least they match something to your 401K, my company does not match anything! - so I got out of their 401K

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nm

How long did it take them to get the meeting running? - ExDTSer

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I've been sitting on the phone listening to music for the past 15 minutes waiting for someone to get this party started. This is supposed to be work time for me, so I'm losing money and wasting time.

my thoughts - veteran MT

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sounds like you will decide to get out of MT, but if one is considering staying with on-line transcription, I would considering hanging in there with Transcend. They have been very fair and flexible with me. Firstly, very very few companies anymore even match anything for your 401. So count your blessings. Your husband better be taking full advantage of his deal before it changes. If you do stay with Transcend, if you can hang in there through the transition, let them see what you are made of, and then you can always request transfer to a straight transcription account. There are many many accounts of various platforms and types, and if you show yourself to be a good employee, they would probably move you to keep you happy. I do straight transcription and have no problem, even being relatively slow, making the $900 per pay period. Transitions of any kind are not easy, and I much preferred my previous employer too. But we can only deal with the hand we are given. Good luck. Attitude is 90% of success.

Not True... - mtmom

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I have worked with Transcend for almost 3 years now. If you ask them to move you to a straight typing account, they will tell you no. Been there, done that. As for Veteran MT, I have a friend who has been working for Transcend for over 7 years doing straight typing, and they just changed her typing accounts to all VR. She is struggling to make money now. Transcend is trying to make itself an editing company, and it will get there. And if you are unlucky enough to have my ROM, you wont' move anywhere in this company. Sorry to make you feel bad, but it's the truth. Overall, though, I think Transcend is still the best MTSO out there, which is very, very sad indeed.

Transcend - FL MLS

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I got transferred from hospital to Transcend. Now making much less than used to and benefits are crap at Transcend compared to hospital. I had trouble getting my 900 dollars at first, but they will find you more accounts to work on if you are having trouble making the 900. I think they know in transition at first learning the Beyondtxt you might be slow. Just ask for samples, samples, samples.

Totally not my experience at all... Stop the Transcend bashing.. - MnMT

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I didn't have any trouble learning the BeyondTXT program, nor do I have trouble getting my $900 per pay period. I think if you can't make the grade, you should all quit whining and get a job elsewhere. Quit bashing Transcend.

MnMT: Just because you didn't have any - trouble does not mean SM

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others shouldn't either. I really get offended with attitudes like yours. I don't know how old you are, how long you have been transcribing, and what computer/different platform skills you have. In my experience, I worked for a great company for over 10 years, used a very easy platform, made a decent wage, and stayed away from this forum because I was content. A few years ago, the bomb dropped, I was informed the company was being sold, and it would take place in a matter of months. I was in shock. I am in my late 50s and woefully unprepared as far as computers, platforms, etc. Excellent transcriptionist, but overwhelmed with what I had to absorb in a short period of time. Training was done by people who knew this stuff like the back of their hand and assumed I did too (I compared it to talking to a computer tech and after a point you are lost and just tune out). I was saved by another MT who knew a bit more than I did and took the time to help me and explain things so that I understood. Now I could probably train someone else on this platform. My point: There was a learning curve, some take longer than others, stop judging.

DTS/Transcend - Just me

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I don't consider this Transcend bashing. Happy employees do not bash a company in large numbers as is found here. It helps me immensely to read other's opinions, and I am experienced enough to take everything with a grain of salt. I am very gunshy of taking on Transcend with everything I have learned, with the cut in pay and problems of VR being the most predominant. I went through the Medquist consolidation back in 2005 and hung on for a year, but it was totally chaotic and my pay plummeted. I was able to rebuild my career and earnings at DTS, but I have little faith that Transcend will offer me the same experience. Thanks for all your responses and best of luck to all former DTSers.

I'm not bashing, I'm being honest - mtmom

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I am just giving my experience. I have come to learn that it really all depends on who your Regional is. My team lead is fantastic, but when my regional quit a year ago and the new one took over, it has been hell. She is rude, mean, and harrassing. And I'm not the only one who has problems with her, as I have learned emailing with others on this forum who are in my region. If you have a good regional manager, everything may be just fine. Like I said, it seems like all the MTSOs suck for the most part, Transcend just sucks the least. :)

Take the job - Mollie

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I would advise you to take the job with Transcend. You will be immediately eligible for their insurance and will continue to do the same work you are doing now. Transcend took over my hospital and I delayed goint with them. Now, I have to pay my own insurance for three months. So far, they have been great. I do expect it to change in the
future when we transition to VR.

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