A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Can someone who works for Keystrokes give a - sm


Posted: Jan 20, 2015

step-by-step way to transcribe in chartnet?  I just started, could not get my foot pedal to work, thought it was working and it is not.  I hit the F1 and I put the code in for my account, but nothing happens.  No job loads.  I already put a ticket in, but hate to call them back again.

Is the pool possibly empty? Not at KS, but have - used Chartnet.

[ In Reply To ..]
x

The IT people will help you. They are all very good. It could be a setting. sm - LoveChartnet

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If you don't hear back from someone in the next hour or so, call CSS or your manager. They will help.

I have put in two tickets and the first time it seemed like - sm

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the problem was solved, but I just thought maybe I was doing it some wrong way because there are jobs there, but for whatever reason I guess they are not loading. They did not give any instructions on the step-by-step way to get jobs, just after they are loaded so I was hoping someone here could tell me if I was doing something wrong.

Loading ChartNet jobs - SeasonedMT

[ In Reply To ..]
On the Voice Client screen, go to the top bar where it says "Request", then go to "Request using new filter" and put in the site code for the facility you wish to transcribe, then click "Ok." You should then see the jobs loading for you. Hope that helps. :)
Thank you!! I will try that. - nm
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n
It worked!! Thanks again - n
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n


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