A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Amphion, anything good or bad. I'm nervous. - woeisme

Posted: Oct 14, 2014

Anyone out there have any experience with Amphion? Good and bad comments are requested. I'm nervous about them.

Amphion - anonmt

[ In Reply To ..]
My experience with them when I was there was not good. Ego and control issues. IMO micromanagement, and like others demand a schedule to adhere to yet they are unable (or chose not to be at their desk to pay attention and/or run reports they have) to control account flow/workers who are on when not supposed to be to cherry pick, and then demand you make up work off your schedule when there was not work during your schedule as if you are salaried and not production based or on call at their demand to "get your hours in" no matter what else you have going on in your life OUTSIDE of the schedule they demanded from you and you keep. IE when they post the hours needed to fill, you accept, and find you work all other hours BUT those.

Amphion - DNR

[ In Reply To ..]
You didn't work for the team I work for, that's for sure. To Nervous, don't be. It's probably the best company out there for support. Of course if you are NOT a good MT, then of course you are going to get corrected. Just sayin.

Hateful - Judgmental

[ In Reply To ..]
just sayin

There goes them egos again LOL...NM - mt

[ In Reply To ..]
NM

You speak the truth - wheres_my_job

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A bad experience at Amphion does not depend on whether you are a good, bad, excellent or so-so transcriptionist.

You will all suffer - perhaps the excellent transcriptionist the most, because they will keep putting you on the absolute worst accounts and dictators - you can get 1 single HORRIBLE dictator for your ENTIRE SHIFT. Otherwise, surprise! No work at all! And the pay is the pits.

Really ONE dictator in WHOLE health system? I think not.

Amphion makes their workers suffer - for ridiculously low pay. No thanks.

My experience with Amphion - not recommended

[ In Reply To ..]
Been a couple years ago since I left. Promised large acute account... ended up with a "new" secondary every 30 days until I reached the point where I had one job from 3 different accounts in my queue... NJA not a problem, they just add accounts, which makes it impossible to make $. When I was NJA, I too was told to make the hours up, which usually had to fall on Saturday/sunday after my normal shift for that day.

Left after 6 months.

My experience - destinyisntfree

[ In Reply To ..]
I worked for Amphion for well over a year. I was constantly shuffled back and forth between accounts, and in the end had I think 7 accounts I worked, essentially every account the team had.

My biggest problem was the line counting method. The adjusted line count (where you had to translate your VR lines into how many lines they would have been for straight typing) was confusing at best and my only saving grace was a friend who created a spread sheet to help me calculate it so I didn't lose my mind. When my production dropped due to health issues, they were great about letting me drop to part time, and then moving me to a weekend only position. Of course, then there was a death in the family and I was told that, since I did not qualify for bereavement pay, I couldn't take the time off unpaid, either. That was pretty much the end of the line for me.

Truth about Amphion - JustanMT

[ In Reply To ..]
The truth is that Amphion has good people working there -friendly and helpful. The bad is that the pay is the pits. You cannot make any money. They tell you that you will work on a platform (Triton) and that it is VBC but they FAIL to tell you that even though you have to type headings or subheadings or choose from a dropdown after you start typing, you do NOT get paid for them. Realistically, after not getting paid for spaces and then not getting paid for headings and subheadings, you lose about 40% of what you would be getting paid from other companies who pay for them. Typically for 1 minute of dictation you get about 10-12 lines. With Amphion's pay rate, you only get about 6 to 7 lines per minute of dictation. That is the truth.

The same - opinion

[ In Reply To ..]
I have not worked for them for something like 7 years, so my opinion really is not that valid, but I second what most of the posters are saying. I lasted 18 months before leaving and should have left sooner. The team I was on, the manager and main QA person were very condescending. As a company they were very micromanaging and demanding. I would go for months at a time on mandatory OT on my account of an hour a day. After 18 months I was an exhausted, stressed out, belittled freak and had to leave. Single worst experience of my 25 years in this field. But on the other hand, I had a friend who worked for them for about 10 years who was on a different team and for much of that time was very happy.

Similar for me - underpaid

[ In Reply To ..]
I agree with most of the info given above. No pay for spaces or headers, templates/normal are gray characters, so no pay for those either. Results in low pay. Difficult to make the line count for full time (actually not possible for me). I currently have 6 accounts and get jobs from all of them mixed together often, each with their own volume of instructions and dictator specifics, so difficult to keep production up.

The positives are the people have been very nice, good support. You won't run out of work right now - mandatory overtime every day.

I worked for them twice - and hated it

[ In Reply To ..]
And both times I was nitpicked by their QA chief until I couldn't take it anymore. I have worked in QA for years, but my Amphion experience was nothing short of harassment. Nothing I did was right.

Same here... - Thumbsdown

[ In Reply To ..]
Same thing. They expect you to meet line counts, but give you SO many different accounts and work runs out and you WAIT and WAIT then have to "make up" your hours and it's a vicious cycle. VERY demanding, not flexible and just plain MEAN.

Amphion - Happy

[ In Reply To ..]
I work for them right now. I work exclusively on the TRITON platform doing work for Mayo Health Systems exclusively. The dictators are dreamy--easy to understand--and the audio quality is above average. The formatting is a little tricky, but after 3 or 4 weeks, you can get the hang of it. I work part-time, and I don't rely on my income from them to pay any real bills. I would give them a 10 out of 10 in dictation quality, friendliness, lots of work, etc. I would give the pay about a 7 out of 10. That being said, I don't think any national MTSO would rate anything over a 7. When I was recruited, I requested that I be assigned to Mayo, which I think was the best choice for me.

Correct answer for all of you who care to know - Amphion MT

[ In Reply To ..]
Q: I heard that we do not get paid for headers, footers, or normals/templates. Is this true?

A: No. Not true. We don't contribute to nor do we even see headers and footers in our view of documents. If you're referring to headings as in headings of sections (like Physical Examination), they are included as any other text in a document and therefore paid as typed lines whether we typed them or pulled them in from a dropdown or a normal/template. Normals/templates/routines, any pre-typed text that we pull into our documents, are also included in our line counts as if we typed every bit of those, too.

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