A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Webbers, the new changes are making me nervous. - I feel like the other shoe is about to drop. sm

Posted: Apr 08, 2011

I hate this paranoid feeling like I'm baggage and not part of the team anymore. Do you think they'll improve communication and it will feel like the old, happy Webmedx again?

I think communication HAS greatly improved. The recorded call... - sm

[ In Reply To ..]
...on the community page, the announcement/article about the new AMs on the community page, the monthly company newsletter, email updates and a phone number to my account manager, a backlog update, updated account specs...what more do you want?

Too much communication and everyone gripes about too many emails and phone calls and they say they just want to be "left alone" to do their jobs...not enough emails/phone calls and then everyone gripes about not enough communication.

Darned if they do, darned if they don't.

Back to work.

Really? I used to hear from my STM 3x a day, plus weekends. sm - Nony

[ In Reply To ..]
My STM used to actually share information with me - now my AM tells me basically nothing except when OT is allowed (VERY LIMITED) and not available when I need her.

What company do YOU work for??? Big deal - some pre-recorded crap posted on the comm page?? How accurate is that? How timely is it when I need contact daily? You sound suspiciously like a Suit.

What is it with the "suit" accusations. - Half-Webber

[ In Reply To ..]
From my short time with WMX, it would appear that depending on your acct, you can have a completely different work experience from someone else. This seems to be a theme on this board - don't agree or don't have the same experience as someone else and get accused of being a suit or just flat out lying. Strange.

It is not your experience that is questioned... - It is the standard management statements

[ In Reply To ..]
Too obvious.

"If it walks like a duck, and QUACKS like a duck".... - ...well, you know the answer. nm

[ In Reply To ..]
X

Re: "I think communication has... - Iridainmd

[ In Reply To ..]
IMHO, I DO agree with you 100% & greatly appreciate the infrequency of interactions with supervisor and being left alone to work. Email updates, newsletters, community page all are sufficient. After working at another MTSO where the acct manager, snippy team lead, and even the weird QA supervisor on a continual power trip, were actually permitted to call MTs (often over nonsense that would have been much more time-efficient just to put in an E-mail), the infrequency of interactions at Webmedx is a breath of fresh air and much more professional.

Management are the only ones who say too many e-mails. - Not the MTs.

[ In Reply To ..]
Guess that tells us about all we need to know about this post.

MTs NEVER complain about TOO much communication :(

Everytime somebody has anything to say about Webmedx some management plant comes on here to say how wonderful the company is. You get paid big bucks, don't you have anything better to do during your work hours??

e-mails - anon

[ In Reply To ..]
To accuse someone of being a suit because they do not agree with you is a bit paranoid, don't you think?

I had an STM who was good and sent 3 and sometimes more e-mails/day. They were informative and good and I liked them. I encouraged a friend to apply who started on different accounts and with a different manager. That manager sent more e-mails and micromanaged everything, and my friend hated it and promptly quit. So, your experience can be vastly different at the same company, it does not mean that the other person is a "suit" and some people like to do their own thing and NOT be micromanaged, which does not make them a suit either!

Just saying...I am cautiously watching to see what will happen, I don't expect doom and gloom, but I am also making back up plans "just in case!" But nobody EXCEPT the suits knows what is coming next.

But what about the managers who don't answer - E-mail or phone messages? Very frustrating! nm

[ In Reply To ..]
nm

Ex-Edix/Spheris managers are all excellent - communicators. Nothing to worry about.

[ In Reply To ..]
nm

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