Almost all transcription error can be traced back to the dictation. - echomt Posted: Oct 21st, 2015 - 5:45 pm In Reply to: I completely understand and I sympathize - anon
The fact that one person can hear or get something that another person can't doesn't mean a thing. It's irrelevant. If the situation were ever reversed, it is likely that on any given day you might be able to discern something that the other person can't. It doesn't mean that you are better or more competent than the other person or they you. It's the same phenomenon at work when you can't hear something and you get up and take a break and come back 5 or 10 minutes later and all of the sudden what you couldn't get 10 minutes ago is now clear as a bell. Please tell me you would not conclude in that case that a 10-minute absence somehow made you all of the sudden a more competent transcriptionist. So, who is ultimately responsible for the potential blank in the report? The dictator for being in too big of a hurry or being too selfish and inconsiderate to make the effort or perhaps simply lacking in the ability to enunciate clearly enough to be understood. We shouldn't have to check context or listen multiple times or slow the voice down, etc., etc., just to be able to hear and know what was said. The problem is no one holds these people accountable for simply speaking in a manner that can be understood. If this kind of a thing were not tolerated/excused, there would hardly ever be another blank in a report let alone a wrong word transcribed. TAT would sky rocket and accuracy would go through the roof. And don't try and play the "professional" card on me either. The people doing the dictation are professionals as well, yet they haven't got a clue that the whole problem falls on them. They're the ones sabotaging their own demands for greater accuracy and faster turnaround times, and no one wants to say anything to them about it. Doctors are the problem not the transcriptionists. Using correct terminology stated clearly should be mandatory for these "professionals" not optional. If they were forced to redictate every time they provided mumbling gibberish to be transcribed, they would soon figure out it is faster to just take that little bit of extra time necessary to do it correctly the first time for the benefit of their own patients. Were that the case, even entry-level transcriptionists would have no problem producing high quality transcripts in a very short period of time. Patient safety would not be jeopardized as it currently is, and the process of healthcare documentation would be an effective and useful tool for patient care. Alas, apparently too complicated of a concept for these self-proclaimed medical geniuses, and apparently some MTs, to grasp.
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