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Did anyone catch that NTS has 60% accuracy per 100 lines - spot audited by client?


Posted: Oct 18, 2012

On recent mandatory training video, when talking about quality percentages etc., the speaker mentioned that on spot audits by clients out of every 100 lines audited, only 60 of lines (or 60%) must be error free?

Did I interpret that correctly?

I thought it was 60 out of 100 reports must be error free. - nm

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Doesn't that work out to the same percentage? - 60 percent still awful. - nm

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Put it this way, would you rather be paid by report or line? - nm

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60/100 - new but old
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Yeah I caught that too on that thing we had to sit through and you have to have 60% of however many reports you type are supposed to be completely error free
A misplaced comma (or lack of comma) will cause 1 report to be bad. - MT
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So, that means if you miss a comma in reports you are in trouble. It doesn't mean big errors. And commas are often in the eye of the beholder. Therefore it has a lot more to do with nit picking than major bad failing reports.


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