A community of 30,000 US Transcriptionist serving Medical Transcription Industry
MM accuracy - Yeh right
Posted: Feb 27, 2015
We've all seen the blogs lately. Failing audits for not putting a comma, getting marked off for adding or deleting a word to make the sentence make better sense, not following CP and so forth. Here's something for MM to ponder (if they were actually reading all this). If accuracy truly means something to you, and that is one of your "selling points" to your clients (their website boasts "industry leading accuracy rate"), then why don't you give your MTs a chance to actually succeed and actually make you the industry leader? Why don't you do better teaching of the dictators especially those ESL garbage-mouthed jerks who think their crap doesn't stink and who WE make look so dang good? Or how about building a program that actually does things to help out? Or one that creates less confusion and more work.
You claim we have primary accounts. You used to say we had secondary and tertiary accounts, now you just through whatever you want, whenever you want and however you want to us and EXPECT the "perfection" we give on our true primary accounts all the time. How about making the hospitals, clinics, etc., have 1 uniform standard CP instead of accounts with 15 pages of nit-picky insignificant items for us to remember especially if you are going to send hit-and-miss accounts to us at random.
Why don't you start rewarding us when we deserve it? Why don't you start only marking off for true critical errors, you know the ones that actually impact patient care, which is the WHOLE POINT OF A MEDICAL RECORD/DOCUMENT? The patient that gets a wrong dose of medication is a critical error DUH. Forgetting to put 2 spaces after a period WILL NOT KILL A PATIENT. Get a grip MM. You want accuracy, then actually reprimand us when we do something that will truly be a detriment to a patients life. Why don't you quit making us your scapegoat for poor dictation practices and/or a poor program that makes it hard for us to hear/edit? Why don't you make the ones that are responsible truly responsible.
I know this is falling on deaf ears. I know I am also preaching to the choir. Just once I would like to know that what we do is actually worth it and actually matters. When they start using scribes more and more or when doctors have to start listening to themselves and correcting their own stupid errors, they will eventually say "you know, we had it great when we had medical transcriptionist. Maybe we should bring them back and pay them what they are truly worth." Yeh I know, wishful thinking.
I'm done with my rant! Have a great weekend!
Accuracy - rde
[ In Reply To ..]And the choir said AMEN!!!! lol
Not to mention - I cant even SEE the CPs
[ In Reply To ..]because of the tiny font. Some of us have variable eyesight.
Computer Glasses - 8-Eyes
[ In Reply To ..]Just in case you have never heard of them, you can get prescription computer glasses -- they really, really help with the small print. You just have to remember to take them off when you finish work or you might think you are going blind....
yep - amen
[ In Reply To ..]i love starting my work shift with an email about how on one report i had a few tiny insignificant errors that scored me a 99.25%. OMG I SHOULD KILL MYSELF. what a joke this place is. like i could give a rats butt about any of this. all week the audio quality has sucked for the accounts i've been getting and they keep throwing in accounts i haven't done in months or ever. i barely care about any of it anymore. they give me nothing to inspire me to care and i give them back the bare minimum. hey MM, thats how it works. you pay your employees nothing and then criticize their every move and expect them to want to work hard and do a good job? hahahahahahah....yea, right. i think i'll spend most of my next shift on facebook. much more rewarding. and the less i type the less tiny insignificant errors i'll make. its a win win. well, except for the paycheck. but honestly, it can't get much smaller so who cares.
accuracy - yeh whatever
[ In Reply To ..]There is nothing more aggravating than the constant emails about TAT, your POD is behind, overtime needed to get rid of the backlog yet I get accounts not even from any of my groups. Pack sand! I am a professional and am willing to help, but when you start sending this stuff from outside our POD on back to back different accounts that are absolutely horrific, that's when I say I'm done. Do not expect me to work overtime on someone else's POD when mine is always out of TAT. You want accuracy, then act like you want accuracy.
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