reporting a problem in Remedy

As I have all of my eggs in one basket with medical transcription, I am looking into court reporting. I have been in this industry for 20 years and I have seen the constant decline of this industry. I am just curious if anyone has knowledge of court reporting and if it would be an easy transition. I will primarily be focused on worker's comp depositions. I don't foresee any problem with the doctor's deposition as I have the medical terminology down. Thanks for any i ...

I keep a log of my F11s and report then all at once, at the end of the day, like instructed since a couple of months ago. I apparently left one number out of the IJ# last week and just got a phone call. I got chewed out about ABUSING F11! I got so angry that I argued back that as the person that is having to attempt to decipher a ESL dictator using a poor quality system with disgustingly poor audio quality that I should be given a MEDAL to have made heads AND tails ...

Is that the right place, cause have been doing it for over 3 weeks now and getting really frustrated...my comments are getting nastier and nastier by the day, would hate for no one to be seeing them. ...

Log into Remedy and when I click report a problem-->report NJA, the screen turns blue and won't let me do anything. On hold with support, just wanted to check here.TIA ...

What difference does it make if we are over reporting our hours. We don't get PTO any longer so what does it matter? We r supposed to clock in and out when we get up to use the restroom or just stretch our legs. Other people that work outside of MT don't have to clock in and out each time they get up to go to the bathroom then why should we? That way we have to work an hour or 2 longer than we are scheduled just to get in potty breaks or leg stretching time!!!! ...

I had posted about this when I was still with the company. I'm reposting this to help you all out, as when I had last posted about it I had emailed Nuance regarding the New York law. I had emailed them regarding my shift, that I followed all procedures, and then I sent a .pdf of the New York State Labor statute regarding reporting time pay. THEY PAID IT. THEY ABSOLUTELY PAID IT. My TSM was not happy and thought I had mismarked the time card. HR/Payrol ...

it's a legal transcription that had a job listing late September and it has intrigued me. Apparently they pay by the page, and I have no idea how that would work out. I also wonder about work flow/ does it dry up? can you have backup accounts, etc etc. Thanks in advance. ...

Regarding the DLP - I've seen it written variously mGy-cm, mGy•cm and mGy.cm. Becuase it's a product, my inclination is think that the second (with the dot used as in mathmetical publications to indicate multiplication) is correct but just not sure. Anyone have a definitive answer & reference? Thanks :) ...

I am a former MedQuister who left over 2 years ago. I just today recieved a letter from MQ stating they have contacted me 3 times over equipment that had not been returned that belongs to them. As far as I know, I was only contacted one time, it was about 3 or 4 months after I had left, and I had returned my equipment about a week or two after I ended my employment. So...this letter says they will report the equipment as stolen to the authorities, will report $2000 value of equipment on a tax f ...

All of my work seems to be going to EMR or voice recognition. I have three kids and I need to stay financially stable. As I hang on to my last account, I am looking to go back to school. I dont know where to go. I was thinking about court reporting and/or scoping work. Does anyone know where I can find information on these careers? Better yet, does anyone have personal experiencing working within this field? ...

Just got to wondering. I know back when I made 50K doing MT, I was told court reporters were making twice that. I never really understood what they do, some kind of shorthand machine? only I don't think they use that anymore. So has their career gone down the tubes as well? anyone know? ...

I am just curious...has anyone ever reported companies that don't pay you for your work? I have been reading posts about some of them particularly the one that has a new pay system where I think you all said you only get paid for 80% of your work?? How absurd. That has got to be illegal. I have provided the link to get you started. I reported a company I worked for 30 years ago in a different field who tried to withold my paycheck because I just quit without notice. All I had to do wa ...

...if it's obvious they are really looking for employees but want to avoid paying benefits. Just how much abuse and illegal crap are we supposed to take in this industry. Enough already!! ...

sooooo...I just received an email from the quality person of the day. She said the client requested an audit of all reports for a certain provider based upon poor quality. Two of my reports came up on this audit as being below 99.5. These reports had 1-point errors on them because of omitted and/or inserted medical words. I am not denying that I made the mistakes. However, if there is a consistent quality problem with a certain provider, perhaps...and I kno ...

Anybody have any info on court reporting and/or scoping? ...

What is this? I can hardly make sense of the email. They say it'll make things easier for us? How many times have we heard that? ...

I have NO idea what this is? Does this apply to MTs? ...

I know you're supposed to. Does anyone do it? I did the other day and got a canned reply saying the issue was "resolved." I wonder in what way exactly was it "resolved." They're going to take that doctor out of SR? Not likely. Does "resolved" mean "duly noted" then? ...

I have run out of work. Can someone remind this old fart how to get into Remedy? ...

What is the point of Remedy posting when there are no jobs- nothing ever gets addressed. Only hear volumes are low!! When am I going to wise up and just throw in the towel. I waste more money by doing this job, no time to cook, clean, etc...I would save money by not worrying about the work. However, If I could work my full shift it would be worth it. Am I being told something, just to stubborn to listen? ...

First time in weeks that I encountered NJA on my sat evening shift - all week - manager begging people to work OT - So go to Remedy to grab my work availability ticket # and there are now only 2 options - make up time or time time off. ...

Trying to get into remedy...have never used it...what goes in the authentication blank to log in? ...

I keep getting some error message. I don't really feel like wasting my time calling support. I really would like to report the problem with QASAR even though I doubt it will get fixed. At least telling them will give me some twisted satisfaction. I have not been able to scroll through the report, and even though clicking on an input link will take me to that point in the report, I cannot scroll back up to the top again ...

The darned stoplight is still green. ...

Remedy log in not working for me. They said to try logging in before go live with employee id, central password, w/out an authentication code. Anyone able to do this? ...

With Remedy, to sign in we use our email address? and then for password it is the same password as we use for MQCentral? Thank you. ...

reporting a problem in Remedy - mt2

yes, report incident - then other options pop up

report an incident - mt2

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