When filling out a remedy ticket do you subtract

I have never put in a remedy tic for out of work time. Is that what it is for? Can someone explain to me how to do it and when to do it? Do I do it when I run out of work or can I do it sometime that same day? I have no more vac days to take. I have 6 accounts (and new ones added on this week with no training, no old reports to look at, nada and told to just do them and send to QA for blanks, REALLY?). I am at a loss of how to do the ticket. How many can you s ...

I do not even know how to access Remedy. Where are the instructions to do this? I received the new no-work instructions as well and need help. Sorry, I am quite new to this and it is very confusing. ...

And I am not going to call support and waste my time waiting on them. Thought I would file a ticket regarding the fact that QASAR has not been working right for some time. You can't see the whole report. It will not scroll, and if you click on a QA input marker, you might get down to that marker, but then, you cannot get back up in the report. I just love (not) our off shore IT. There have been 100x more problems since IT went 99% off shore than then entire 7 years previous to that ...

okay, I apologize. Finally found out how to place a ticket on Remedy. I'm just so mad that I could have caught up on some zzzzz's if I had known I'd be sitting here for 1-1/2 hours waiting for work. After trying a million passwords, finally found out that it's our number from our paystubs we use when going on remedy to create a ticket. ...

Hi - Does M*Modal actually reduce the pay per line if accuracy is not met? I saw it somewhere but cannot now find the information. Also, would you please tell me what their pay per line is? Thanks so much. ...

When you are applying on line for a position for employment, what do you put for business references. This job wants three business references. I do not want my current job to know I am looking. Working at home I do not have many business references. ...

For those of you waiting to know just how bad you will be taken at SS regarding all the time spent filling in demos and other "stuff." Number of keystrokes on 22 different jobs that count NOT towards your line count and this is generous as there were many more keystrokes that didn't count that weren't included in the numbers below… Job 1: 28 Job 2: 27+ Job 3: 41 Job 4: 40 Job 5: 39 Job 6: 38 Job 7: 39 Job 8: 52 Job ...

Exactly - Agreed Posted: Oct 2nd, 2012 - 10:39 pm In Reply to: FYI - Anonymousno one inhouse or outhouse pays for filling in demographics and it is quite plainly wrong when paid on a production basis - at least in America. We are not indentured servants but are heading there - if not already there - by working without being paid for all characters transcribed including demographics. The MTSOs just don't want to expend the money or effort to adjust the technology to count everything they ha ...

We have a couple of doctors who do complicated tables in some of their reports. It's a real production killer!!! ...

I am starting to apply for other jobs (not MT after 35 years). When filling out my current employer I always put NJ as the address of the company, but should I put my current supervisor's name in as a contact or should they contact the main office? I really don't want my supe to know I'm looking for another job yet. TIA. ...

Wondering if anyone out there has ever thought of filling the gap by moving into other forms of transcription... As EMR increases, pay dwindles and opportunities for traditional transcription diminish, I'm thinking that it might be wise to broaden my scope a bit. I've thought about court reporting (as a broad spectrum...not just actually in the court room) and other forms of transcription other than within the medical community. Does anyone have any ideas or experience with this or oth ...

buddying up with MTs or collaborating with bosses... KEEP MY WORK IN THE U.S.!! That's what I care about. ...

A doctor wants me to do PFTs from a premade template he created. It is about a page long. It would involve typing the clinical history (2 lines or so) and filling in a lot of blanks. He does not want to pay my line rate that I get for typing his office notes, but wants me to give him a flat charge per report that is much less than what I would get for typing dictation. Any advice on what I should price this at? ...

This is now my third day trying to fill out form 4562. Since it's just a computer I bought you would think it would be easy. No, I have to fill out a worksheet, read some pub, enter the figure from line 29 (which I'm only on line 7, but I can't complete line 29 because I haven't completed line first part of the form). Line 1 I enter the real property, line 4 I enter the real property put in place (which evidently my understanding are two different things, ot ...

I am really not good with matters of the heart (you know what I mean!) should it be: LVEF 60%, filling pressure probably elevated. or LVEF 60% filling pressure, probably elevated. I am thinking it is the first one. ...

There has to be a fine line between vertabatim and what is transcribed. :- Blanks are sometimes left for a reason, and anyone with the knowledge they should have to do QA should know when the value and/or unit of measurement is impossible. The measurement unit the doctor dictated, probably by mistake, was impossible. If that value was so, that duct would have been half the height of the patient. Although, the doctor was ESL, so he may not have known the difference anyway. At least I know ...

I've seen some people saying it's just clicking on boxes, but there are 3 comment sections where you can write whatever you want! We all spend a lot of time complaining here, and we should all take the opportunity to complain there too. Let them have it! About our jobs going to India, about constant NJA or mandatory overtime, benefits, crappy wages, the last town hall meeting............ whatever you complain about here you need to put on that survey. I kno ...

unless you KNOW for sure. Dont assume N is doing anything to profit you that they dont need to do. Dont assume they have your best interest at heart. ANd DONT beleive you TL if she quickly ansers you with sure, you get paid for everything. Dont believe anything you can verify with your own eyeballs. MM does not paid for any additions to a report. Say they cant count lines on a report after the first time they do it with the job submitted by the MT. Yeah, like ...

We I saw the backlog numbers, I could not believe it! We have had OT on Friday and Saturday a lot, but not with numbers so low. Figured I would run out of work, so I started my shift (second) early in an effort to have work. Well, work must be mighty slim, as I am now in the cesspool, and 1 facility has amongst the worst audio ever. Still in the process of getting out of here! ...

How long does it usually take to get a ticket # for NJA? I sent e-mail about this yesterday morning and still have received no ticket #. ...

I submitted my first ticket for an F11 and got a call back within the MINUTE! Qcare person said they had NO IDEA what it was for, what F11 was or what they were suppose to do with the incident report, put me on hold to ask someone else about it then suggested I call someone for technical support if it was an ASR issue. I read and re-read the emailing and followed the instructions to the "T". This is just laughable, and yet I hope I don't get my head chopped off for the F11 ...

I just spent about 1/2 hour with an Indian tech guy for him to clear DQS so I could sign in again. He gave me a ticket number. What do I do with that? Usually whenever things like this happen, my CCM takes care of it, we just notify her, but she is off for a week. Do I report this incident in Remedy with the ticket number? This is horrible, I could hardly understand or hear this guy. Thanks for any help you can give me. ...

Is anyone else having a problem with support getting a ticket number when out of work? Four days running I have requested a ticket and its like pulling teeth to get one--didn't used to be like that. Any thoughts. ...

I put in a PTO request a month ago for a single day this week and have yet to hear from my CCM. I've e-mailed her a total of 3 times about this, but have not yet heard anything either in e-mail or on Schedule Source. Maybe the technical staff could get hold of her, or maybe I'd get fired for using the new ticket system inappropriately? ...

Did anyone every get the master ticket number from when it went down the other day? My CCM said she would let us know when she got one but so far I haven't heard anything. ...

When filling out a remedy ticket do you subtract - broke

I know you asked your question a while ago but - anon

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