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Cannot get DocQScribe to load - snowflake


Posted: Nov 09, 2010

I tried to get DocQScribe to load from the DocQManage page for over an hour and finally had to send in a ticket.  Is anyone else having this kind of trouble with the system.  It showed a green light on DEP.  This is getting rediculous.  I could not work my scheduled shift on Sunday because there were no jobs available (but incentive stayed in place).  Now I cannot work my scheduled shift because of something else.  I don't know about anyone else, but with a family and a life outside of MedQuist it is hard to make these times up. Is that not why we give them a schedule we would prefer to work.  Just makes you want to scream.

did you turn in ticket for this - snowman

[ In Reply To ..]
I would file a ticket for this issue and then send CCM an email requesting downtime pay for not being able to work and put the ticket number in the email.

They have to pay downtime when it is a MQ issue.

Yes I did turn in a ticket. - Snowflake

[ In Reply To ..]
no message

then get your downtime pay for that hour - and you dont have to make it up

[ In Reply To ..]
?


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