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Nuance ES MTs. How do you keep accurate count of your lines? - former Encompass


Posted: Feb 15, 2011

When I was Encompass, we used MT Monitor for EditScript, which did a fairly good job.  I never much paid attention to the Alt + x Metrics because of using MT Monitor pretty exlusively. 

Now, since MT Monitor is soon to be nixed, apparently, it has stopped counting lines (just characters, but I can divide those by 65) and is missing whole reports over periods of time for me.  But Metrics is even worse.  It's recording only about 2/3 of my reports, if that. 

I don't know how much I'm doing per day anymore, nor do I know how I'm going to verify my paycheck being correct.  This is a royal mess, AFAIC.  I think I may have actually been cheated out of about $20 on my last paycheck (that Feb. 1 to 5 one), but I have no way to totally confirm that now, without spending hours and hours combing through all the reports in my name under Search Dictations (I also work 3rd shift, so there may be a time zone difference mess involved).

Is there maybe some trick to getting an accurate count with Metrics that I just don't know about?  I've e-mailed my team lead twice now and have yet to get a response. 

Oh, goodness. I feel stupid now (but incredibly relieved). - former Encompass

[ In Reply To ..]
I have 2 shift IDs, one that puts me on a few more work types, and I didn't realize I had separate Metrics for each and have to add them together, derp.

Feeling quite relieved now, though I haven't had the chance to double-check for total accuracy yet (but it certainly "looks" to be close to what I expected at this point).


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