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Desktop icon & Internet Explorer problems - Confuzzled


Posted: Dec 30, 2011

Have any of you had this problem?

(1)  Most days, when I first start my PC, the desktop icons won't appear.  I'll get the background screensaver picture, but nothing to click on. 

Is there a certain combination of keys you can hit to make the icons appear?  Or to open Explorer? 

Currently the only way I can deal with this is to shut down the PC and then restart it.  Sometimes it takes as many as 4 or 5 tries before the icons will finally appear.

(2)  I've been having lots of problems with Internet Explorer.  Even when the icons finally do appear, it's a real be-otch trying to get IE to open.  That takes multiple tries, as well.  Other little hangups  using it, or my email, and other features throughout the day, make me wonder if the my IE program has become corrupt.  If so ----

Do you think I could uninstall IE from my PC, and then reinstall it, without losing anything important from my PC?  I would love to just buy a new PC, but unfortunately that's way beyond my financial reach, at this point in time.

it sounds like the issue is Windows - and not IE

[ In Reply To ..]
Did you try to do a system restore? I would back up your important files too as it sounds like your computer is on its last life. =(

I can help - itpro0115

[ In Reply To ..]
It sounds like you have a virus. I would try to run a virus scan you the system. Most people use Malwarebytes which is a good one, you can also use Super Anti Spyware which is what I use when providing support for my MT's at work. Below I have posted the link for you to copy paste into your browser.

http://www.superantispyware.com/sasportable.php

THIS WILL NOT INSTALL ANYTHING ON THE PC!!! This runs a temp program on the PC that scans and upon reboot everything is removed.

If you need help let me know you can send me an email if you would like.


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