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Ghost in my machine? Brand New computer - Backwards typist
Posted: Nov 26, 2009
I bought a new Dell back in August and have nothing but problems with it. First I had a ? board error, then for a few days had a keyboard failure. During all this, my font size keeps changing. One day I can barely read it (looks like this) and other days, (it looks like this).
The menu bars now are so small, I can barely read them, yet the font size is so large, the words run off the edge of the screen. I have spent most of my time off work trying to figure it out. I went into display and changed the font size. I also changed it in Word, but it still changes from day to day.
I called Dell support two weeks ago and they "fixed it". It changed again. I called Dell a couple days ago and they want $59.95 to "fix it" because it's "beyond what their basic support team can do." What a ripoff, especially since this computer is brand new.
It is a Dell Inspiron 546 with an Athlon 2.6GHz processor with 3GB memory and a 350GB HD. Could the processor be the problem? I've always used Pentium but decided to try this since I never heard any complaints about it.
Anyone have any ideas? It's driving me nuts! I'm not paying $59.95 for something that should not be happening. This should be an easy fix and should be something that "basic support" should be able to do. I'm ready to throw this computer out the window.
ClearType by Microsoft - sm.
[ In Reply To ..]I had same problem on my Desktop PC and got it resolved by installing Microsoft ClearType font.
http://www.microsoft.com/typography/ClearType/Tuner/Step1.aspx
All of you should try it. Enhance font visibility. - NM
[ In Reply To ..].//
gremlins. Is there a warranty? - n/m
[ In Reply To ..]n/m
Gremlins-Yes. I have a 1 year warranty on parts and - Backwards typist
[ In Reply To ..]labor. It doesn't run out until August next year. Seems like they want to drag their feet until it runs out.
This is not my first Dell computer, either and never, ever had a problem...but I will never buy another one. The support (and company) have gone downhill since I bought my first one way back when.
They sent me a survey about how well I liked the computer, etc. and I let them know about the problems. I then got a phone call apologizing for the problems but I could barely understand the guy and told him I was getting my own techie in here and sending them the bill. Haven't heard a thing until yesterday. They want me to fill out another survey, but I'm not wasting my time.
Did you try advanced settings? - sm.
[ In Reply To ..]1. Go to your desktop, right click and select Properties.
2. Display Properties window will open. Select Appearance tab.
3. In the Font size drop-down select Large Fonts and click Apply.
Now all of the text on screen will become really big. If you're happy with that font size - great! If not, and most likely you won't be we're going to adjust the font sizes:
4. Click the Advanced button. Advanced Appearance window will appear.
5. In the Advanced Appearance window take a look at the Item drop down. Now, let's scroll through the selections. The item settings you see on this screen govern the appearance of various graphical components in Windows. You should also notice that for some you can change fonts and font sizes and for some you can't. Those items that have font and font size associated with them govern the appearance of various text. These are the items that we're going to change.
Here's a list of the items and their corresponding settings that I use. Feel free to use these or play around on your own, but don't forget that when you change font/font size you might also have to change the actual component size. I would recommend trying the settings I use first and then making necessary adjustments. Anyway, here are my settings:
Format: Item - Size - Font - Font Size
Active Title Bar - 22 - Trebuchet MS - 11
Icon - 32 - Tahoma - 10
Inactive Title Bar - 22 - Trebuchet MS - 11
Menu - 19 - Tahoma - 10
Palette Title - 19 - Tahoma - 9
Selected Items - 19 - Tahoma - 10
Don't forget to click OK on the Advanced Appearance window and then OK again on the Display Properties window when you're done.
Ah-yes! TY!!!That's what Tech Support did but they - Fried
[ In Reply To ..]did it so fast, I couldn't write it all down. Thank you, thank you. I was afraid to mess around any further with these settings and I've been having a lot of senior moments lately. :-(
My desktop icons are still tiny even though I enlarged them, but I didn't restart the computer, so maybe they will change.
P.S. Give me DOS any day. LOL
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