A community of 30,000 US Transcriptionist serving Medical Transcription Industry

mandatory project, need thoughts - sm

Posted: Sep 11, 2012

So what about this mandatory project for company to look at our computer specs and compatibilities? Is this a way to "spy" on us? What if the virus protection says the download is not safe? (not talking about the certificate, but the download.) Do we risk screwing up our machine (at our expense) to do what they say to do?

I wouldn't worry about it - SB

[ In Reply To ..]
They just need to know that the computer will be able to handle their software. And they need to install the software because there are particular settings that need to be made. It is much faster than instructing you to do it. I have had them work on my computer a number of times over the last 2-1/2 years, and they did not give me the impression of being interested in anything except getting the job done as fast as possible.

ok, thanks. - no message

[ In Reply To ..]
--

Is there software being installed during this? - nm

[ In Reply To ..]
zzz

It Makes Cents :o) - Morgan

[ In Reply To ..]
I was surprisingly impressed with the IT at an MTSO I started working for this year. They need to make sure they are HIPAA compliant and that your PC has the right hardware and software and enough memory and HD space to do the work. Otherwise it is a total waste of your time and theirs to get set up and put your money into required software it it isn't going to work for you. They would have no reason to spy on you in the set up process. The IT people who checked my PC were very professional and just wanted to get the job done. I watched everything they did - just their jobs, no spying.

It is normal for your spyware program to alert you and ask permission when they access your PC. The software doesn't know who is "breaking in". I'd worry if you didn't get any kind of alert when they access your PC.

I have saved a lot of money I used to spend on techs to resolve software conflicts by having use of their IT dept for work-related issues.

have loaded on lots of stuff in last x-amount of years - sm

[ In Reply To ..]
for several companies, and never had an explicit warning like this that actually erased the stuff midway through to protect me. It's not like I'm new; it has all been working fine for their programs to date, so I just do not see the urgent/mandatory nature of this, far less the necessity, when they've already made us twice send them all the specifics in writing as to what we have as equipment, programs, etc. You may be right, but because my software stopped the installation, I am still concerned about messing something up.

download already done - multitasker

[ In Reply To ..]
They already did mine and it took less than 5 minutes to do. It is the same as the one you already have on your system just a newer version that's all - relatively painless

Did you let them know - sm

[ In Reply To ..]
that your system stopped it? I am just wondering too why we have to do this again, not certain how many times have already submitted this info, at least once in detail with my name and system info. Anyone had further communication on this?

yes I let them know, - sm

[ In Reply To ..]
and still waiting to hear. I understand that I am not the only one. Like you, have submitted this info multiple times, so I just don't see the need and/or the urgency, which again makes me just a bit suspicious.

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