A community of 30,000 US Transcriptionist serving Medical Transcription Industry

These post audits are getting ridiculous - Justme

Posted: Jul 03, 2013

I've had 20 audits in 3 days now, all 99% or higher score with 1 critical error that was really a questionable typo I haven't had time to pull to see if I agree with....think of the money they'd save not QA'ing us to death here. I've been with the company for years, never failed audits and this is getting almost abusive by them to waste my time sending me this crap which I then have to spend my time, on my own cost, to research and challenge their mistakes in the audits - which I always find.

I'm about ready to have a "send everying to QA claiming I need 100% review for accuracy" day to get even with them.

You could email your supervisor - or the QA

[ In Reply To ..]
supervisor and politely ask if there is hourly compensation for your extra time spent on these audits. Of course there isn't, but it might make them back off a bit.

QC Bonuses -- hope you sleep well - facing homelessness

[ In Reply To ..]
Quality Control Editors

Now Offering an Incentive Program!

Are you tired of reviewing documents with multiple blanks and multiple errors and being reimbursed the same as you are for reviewing documents with a couple blanks? How would you like to increase your earning potential just for doing what you do best?

Nuance Transcription Services (NTS) is looking for high producing, high quality Quality Control Editors who have the ability and drive to add significant value to reviewed documents. We are now offering an aggressive reimbursement incentive for these hourly positions which increases earning potential based on errors identified and blanks filled in. The more value you add to your documents, the more points you accrue, and the more money you can make...up to 40% increase over your base salary! We are also looking forward to implementing a shift differential in the near future to compensate for hours worked during the overnight shift.

Join our dynamic, entrepreneurial team and become part of our fast growing track of continuing success.

Qualified candiates for our QC Editor positions will have two or more years of experience editing other MT's work as well as 3+ years of experience as a medical language specialist.

The QC Editor provides timely and consistent quality feedback to inform and update NTS Medical Language Specialists regarding quality issues and areas of concern to help eliminate repetition of errors. Editors should be able to apply account specifics to each individual account that is assigned. This position requires focus and excellent attention to detail.

QC Editor positions are full-time only.

Benefits:

Ã¢ï¿½Â¢Competitive hourly pay
Ã¢ï¿½Â¢New lucrative incentive program
Ã¢ï¿½Â¢Shift differential coming soon!
Ã¢ï¿½Â¢Growth opportunities for those interested in building a career path in QA, training or management
Ã¢ï¿½Â¢Medical, Dental & Vision insurance, Short-term and Long-term disability, and life insurance
Ã¢ï¿½Â¢401(K) program
Ã¢ï¿½Â¢Paid time off
Ã¢ï¿½Â¢Many different schedules

Take the first step towards your career change - apply today for a career at Nuance Transcription Services by visiting our website at www.nuance-nts.com and complete an online application.

Nuance Transcription Services is an equal opportunity employer.

Hardware/Software: Windows XP (32 bit only) or Win 7/64 or 32 bit, MS Word 2007 or 2010. At least 2-3 GB RAM, 2 GHz Processor, 10 GB available disk space. MACs are not compatible.
File Transfer Method: High speed Cable/DSL
Compensation:
Date Posted: 6/28/2013 22:06

audits - anon

[ In Reply To ..]
I am experiencing the same thing. I don't even go in to look at them anymore. I refuse to spend my own time to look. If reviewing them is required, then they need to pay me for my wasted time.

Someone posted below that... - anon

[ In Reply To ..]
"Nuance Transcription Services (NTS) is looking for..Quality Control Editors who have the ability and drive to add significant value to reviewed documents. We are now offering an aggressive reimbursement incentive for these hourly positions which increases earning potential based on errors identified and blanks filled in. The more value you add to your documents, the more points you accrue, and the more money you can make.."

Am I reading this right? That the more QC pick apart a document (including errors that don't affect patient care), the more they make? T

Editors - Chavera

[ In Reply To ..]
Wow, this is scary! It's bad enough as it is with the nitpicking! I wonder how far away we are from "finding" errors that were never there to begin with.

So how do we go about - ???

[ In Reply To ..]
protecting ourselves. Keep a copy of every report? Can we do that?!

Protection - Chavera

[ In Reply To ..]
I used to think the only protection I needed was the faith I and my company had in my ability to do this work. I tried one day making a list (using numbers, no names) of any report I might have had a small problem with (including in the header) but the time involved was just incredible! After seeing the aggressive ad for QC people to come in and make money finding "errors", I am worried sick. This has just been a really, really bad week. And I want to tell you, I want my work to be 100% perfect! I think transcriptionists are perfectionists! I don't know what the answer is.

You should be able to...... - Justmekiddo

[ In Reply To ..]
keep a copy as long as you don't keep the demographics. That's what I started doing today and if I catch someone messing around with what I sent in I'll have the proof. I'm tired of the games they're pulling lately.

That is an extremely bad idea. You know some will - create errors if a bonus hinges on it.

[ In Reply To ..]
Whoever came up with this idea is an imbecile. Not only will most of us begin to fail all of our audits (which I know is their real goal) but that will then make the stats the hospitals look at look bad. You don't create an incentive that is based on finding "errors."

If this is true, this is going to turn out very, very bad.

this is true - I agree

[ In Reply To ..]
Its going to be very bad. Nuance will lose accounts over this very issue. Who Iisn't smart enough to figure out that by doing it this way you are encouraging the transcriptionist to guess rather then leave a blank. QA is no longer an ally of the MLS but instead will now feed off of them. I feel like road kill and the crows are circling.

Yep, found the link and the page where that ad is posted - MTJobs

[ In Reply To ..]
Here's the link -- news to us, eh?

http://www.mtjobs.com/search_jobs.php

Here's the entire ad - Cut and pasted

[ In Reply To ..]
Quality Control Editors

Now Offering an Incentive Program!

Are you tired of reviewing documents with multiple blanks and multiple errors and being reimbursed the same as you are for reviewing documents with a couple blanks? How would you like to increase your earning potential just for doing what you do best?

Nuance Transcription Services (NTS) is looking for high producing, high quality Quality Control Editors who have the ability and drive to add significant value to reviewed documents. We are now offering an aggressive reimbursement incentive for these hourly positions which increases earning potential based on errors identified and blanks filled in. The more value you add to your documents, the more points you accrue, and the more money you can make...up to 40% increase over your base salary! We are also looking forward to implementing a shift differential in the near future to compensate for hours worked during the overnight shift.

Join our dynamic, entrepreneurial team and become part of our fast growing track of continuing success.

Qualified candiates for our QC Editor positions will have two or more years of experience editing other MT's work as well as 3+ years of experience as a medical language specialist.

The QC Editor provides timely and consistent quality feedback to inform and update NTS Medical Language Specialists regarding quality issues and areas of concern to help eliminate repetition of errors. Editors should be able to apply account specifics to each individual account that is assigned. This position requires focus and excellent attention to detail.

QC Editor positions are full-time only.

Benefits:

â�¢Competitive hourly pay
â�¢New lucrative incentive program
â�¢Shift differential coming soon!
â�¢Growth opportunities for those interested in building a career path in QA, training or management
â�¢Medical, Dental & Vision insurance, Short-term and Long-term disability, and life insurance
â�¢401(K) program
â�¢Paid time off
â�¢Many different schedules

Take the first step towards your career change - apply today for a career at Nuance Transcription Services by visiting our website at www.nuance-nts.com and complete an online application.

Nuance Transcription Services is an equal opportunity employer.

Hardware/Software: Windows XP (32 bit only) or Win 7/64 or 32 bit, MS Word 2007 or 2010. At least 2-3 GB RAM, 2 GHz Processor, 10 GB available disk space. MACs are not compatible.
File Transfer Method: High speed Cable/DSL
Compensation:
Date Posted: 6/28/2013 22:06

Similar Messages:

Nov 10, 2013

Anybody getting these now?? Instead of just explaining my error or what they believe is an error - I am getting a 4 paragraph explanation for each one. I certainly don't mind criticism but I feel like I am being talked to like a 2 year old who has done something wrong. It is amazing to me how they hear something completely different than what I heard and I am told I should have left a blank if I felt there was a problem. Do they not realize that if I felt there WAS a ...

Nov 30, 2012

I am getting audited 5 jobs a day at least. This is FAR FAR more than ever before. I used to get maybe 1 or 2 a week. I am also noticing much higher dings on these audits. In the same report I got an error for not ADDING an and that was not dictated and then got dinged for ADDING an and that had been dictated. Is this verbatim OR NOT!!! Anyway, it just seems that there is a A LOT more QA auditing happening than usual. Just me??? ...

Mar 14, 2013

I know 2 other MTs who have noticed the same thing. We have not had a single post audit on our primary accounts but let us do 5 reports on our secondaries and we'll get audited on it. We presume they do that trying to "get you" to keep you from getting the bonus for QA. For example I worked on my secondary Monday - first time in 2 weeks, did 3 reports and 1 got post audited on 1. ...

Mar 10, 2015

I have gone back and looked at my post audits and since this new pay plan has gone into place, they have only 1 time edited a job that was over 100 lines (103 lines) all the rest are between 25 and 50 or so lines which I find quite ironic. They can say random all they want but this is in no way random. They pick the smaller reports so that even a 0.25 mistake has the biggest impact on us. Their games are so so petty for a so called company. They are clearly only out for t ...

Aug 08, 2012

So from new info I just got, post audit scores are virtually impossible to reverse. So apparently the people in that deptartment, QA or QC - whicever it is, must be Goddesses as that would imply they never make mistakes. Our bonuses hinge entirely on these particular audits and they are WRITTEN IN STONE. I find this kind of outrageous. There is no human being who is perfect, so I have to assume that Nuance has hired this crew from Mt Olympus (I suppose they m ...

Sep 05, 2014

0.15/per report edited, 0.25/per report templated, 0.50/per report transcribed. Ridiculous!! ...

Mar 24, 2010

nm ...

Feb 10, 2012

xx ...

Mar 01, 2011

Pinging in and out. Getting booted off. Losing reports. And what slow reports are coming through are all wrong...wrong patients...wrong data in ASR. I knew when I read that email a couple of days ago that they were going to update the client's database and apologized for any inconvenience this might cause, we were in for trouble. So predictable. Thanks MQ. All I want to do is WORK! ...

Nov 23, 2011

So I send resumes to about 20 places yesterday and I get responses. They say they only pay 8 cpl, but their test is ridiculous for a pathetic 8 cpl. Forget it MedInk!!! ...

Dec 30, 2011

I am currently doing a doctor who actually spells out "N-O" whenever he says the word no. I'm ready to scream. ...

Nov 03, 2012

One of the docs upset because many of us are leaving the word "and" out of one of his sentences so we got an email instructing us to make a note of this. Never mind that he dictates at the speed of light on a speakerphone, we need to be sure we get every single little word. Heaven forbid anyone should ever tell these docs it is their responsibility to slow down and make sure they are understood. ...

Jan 08, 2013

I sat here for 2 hours waiting for work, and I finally have a few reports. Now the sewer just now backed up for the 3rd time in 2 weeks. ARGHHHHHH!!!! I have had the plumber out twice already and still owe for one visit! I make way less than minimum wage most days and am having to depend heavily on my retirement account (I'm only 56). Feel like everything is raining down on me! I also had to call a wrecker the other day because I locked myself o ...

Sep 05, 2013

Is it just me or are a lot of you making minmal wage? ...

Sep 05, 2014

As if speech rec can't get more annoying and stupid. Working on a report that had Progresso for progressive over!! ...

Feb 14, 2015

My team is required to be signed into a conference in Spark when working our account. That is not a bad thing, in fact it is quite educational because I am seeing just how ridiculous everything is. The account is verbatim, you only type a heading if it is dictated. Someone is worried that the doctor said Procedure for a heading naming the procedure and then later used procedure when beginning the real procedure. That MT was worried about getting dinged if she changed the ...

Jun 03, 2010

Talked to the recruiter 2 weeks ago tomorrow (Friday, after her postponing the interview on Wednesday), she was very nice was told the paperwork would be send Fed Ex after not receiving it was told the gal in fhe office was out and would be sent later, and of course based on a "background check" etc -- with training to supposedly start 06/14/2010 -- I have since accepted two positions and if I were an MT, I would be VERY leery of this company -- a month to start is ridiculous especially wh ...

Jul 28, 2010

As with most of you, my pay from Medquist has taken a total nose dive ever since ASR went to 85% while at the same time cutting our transcription rate down for ASR from 70% to 60%. That's a 40% pay cut!!! I've had to take another job elsewhere to try to make ends meet. Besides that, our health benefits are the absolute worst and get worse every year. Can anyone ever remember any kind of cost of living raise? I used to make $36,000 annu ...

Nov 29, 2011

What is wrong with these companies! That type of transcription is a minimum of $1.00/min!! You have to look up so much drug terminology and who knows what the audio quality could be like. I can't believe they have the NERVE to offer $.07/A LINE!! And as usual, they are targeting the "newbies" who they can take advantage of, rip off and pay slave wages to - they are right up there with that other company who posts jobs for general transcription - the name of which escapes m ...

May 30, 2012

are there any MTSOs who hire part-time weekdays? I'm looking for something M-Thurs or Tues-Friday with morning hours (7 a.m. to 12 p.m.). I realize most larger companies require weekend work, but I have family commitments (sick family member) that interferes with my ability to work weekends. ...

Apr 13, 2014

This is soooooo ridiculous, my blood is boiling. The doctor dictated: "Continue vancomycin and will obtain a vanco trough and further dosing recommendations." I get it back as a minor error. She changed it to: "Continue vancomycin and we will obtain a vanco trough . . . She's acting like he put a contraction in there such as we'll. That's purely a judgment call. No wonder we're getting emails complaining about our high ra ...

Oct 14, 2014

Up to now, I have hardly ever run out of work but the last 2 weeks it has become steadily more and more and here I sit on a Tuesday morning with no work. I hope to God we are not losing this account because it is an awesome account. I cannot sit here and work all day as I have a second job that I work also. This is truly killing me!! Might as well go back to bed ...

Feb 19, 2015

It kinda looks like TTS can't get anyone to work for them with their ridiculous wages. You'd think they would have figured it out by now. ...

May 17, 2015

OK...everyone wants to complain about QC and I get it, I am sure there are some QC out there who should not be in the job. However, I just processed a report, and even before I started doing 100% on it a glaring issue stood out... Chief Complaint: What's finger paint. Um..yeah....listened to it and can anyone guess what it really was??? Left finger pain. She also typed that he got his hair caught in a clothing rack, when it really was his finger, left out words everywh ...

Jan 23, 2010

I don't remember that yet when I post lately it goes all the way to the bottom rather than immediately after the original post. Perhaps I just never noticed it before. Oh well... ...

Jun 07, 2010

Fer cryin' out loud, my 4th totally new hospital in the last few hours and I don't even want to talk about what that does to my line count. Got a great big email from the new supervisor reiterating the rules about hours etc. but god forbid she should have let us know this was going to happen. Geez. ...

Oct 08, 2010

I had a very odd thing happen last night, a doctor was complaining about the quick turnaround on the reports! Work has been very low at my company, which is the result of overhiring and having way too many MTs on the accounts, and my company does this purposely in order to get really quick (as in immediate) TATs. So, I'm transcribing reports last night as they trickle in, if I can grab them in time before another MT gets them, and one of the reports that I got was a consult. At both ...

Nov 30, 2010

This is ridiculous. We are told that to get the measley 15 mins on our time for NJA to get ticket, send Email and put in Schedule Source timesheet alert to manager message. Do NOT stay logged in to check for jobs. Now quite frankly half the time I cannot even get QCare to come up, and definitely MQCentral on the My Community part is asinine acting. I do clock out when getting NJA, but sometimes I have stayed in DQS to see when jobs come in. S ...

May 07, 2012

for putting potassium was 216. She said patient safety is an issue here. I said ok. I mean with the crap pay I get, they cannot expect me to memorize normal values in anything!! That is what QA is for, for one thing. For another, if that is what the dr said or even what it sounded like, that is on HIS shoulders!! What a crappy job to have!! ...

Mar 25, 2014

Ridiculous. Nobody can maintain 99.7% accuracy for the long-term. They're probably going to fire me anyway so to heck with it, I'm just typing away. Whatever. ...