A community of 30,000 US Transcriptionist serving Medical Transcription Industry

QA comments in FIESA - new but old

Posted: Sep 30, 2012

So sick of the comments left in the FIESA - I do NOT leave random blanks and always take the time to try and research it in the data base by either looking up patient or physician depending on what I am looking for and then when I cannot find it I leave a blank and then at end of day to see their remark that it WAS EASILY found is truly an insult and a smack in the face. I DID try and find it and maybe they are more experienced then I am or they may have heard of this physician and how is name is spelled nowhere phonetically similar to how it is pronounced but oh well I am supposed to know all the hundreds of physicians and the exact pronunciation of their names. I can always accept criticism and always read all their comments but am really sick of these types of comments left. Thanks for listening

The only solution is - to not check Fiesa

[ In Reply To ..]
I had to quit checking Fiesa because I could not control my outrage, and life is too short. I only go there when forced to.

happens to me - all the time

[ In Reply To ..]
This happens to me all the time. I work with the worst of the worst speakers out there. If I sit here and go through the past dictations of the patient and the speaker, then my LPH drops and i'm told about it. If I don't do it, then I'm accused of not trying to fill in the blanks. I have some dictations that the speakers and audio are that bad that there is easy 10 blanks on a 4 minute dictation, which that alone to even get to that point takes at least 20 minutes. Its a no win situation. Do your best...hard when you aren't paid by the hour and only the lines you can produce.

Thank you "all the time" - new but old

[ In Reply To ..]
It does help to know that you aren't the only one - You're right though - you get these super short recordings but by the time you try and wade through what they have said, look up past dictations to maybe decipher it etc you have spent 30 minutes and it should have been a 5 minute dictation

QA comments - mt20years

[ In Reply To ..]
The same thing has happened to me in the past, spending 10 minutes looking for something and then QA saying they found it easily. HA. That BS.

I had to stop looking at FIESA cause I kept making ugly comments in the comment section and got a call about it. I thought it was hilarious. If you dont want me to comment, remove that comment section.

I really feel a few specific QAs are on some kind of power trip. They need an attitude adjustment.

Nuance is the worst paying, worst communication, and frankly the worst job I have ever had.

It's almost like you are set up for failure. I am always being put on a new account right about time for bonus evaluation. I feel set up to fail.

How can a company be run this way and keep on raking in millions of dollars?

Back to QA, IT DOESN'T COST ANYTHING TO BE NICE OR JUST NOT MEAN.

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