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Nuance CEO made the list of worst CEOs - Again

Posted: Dec 25, 2014

See link about the 7 worst CEOs of 2014.

#5 Paul Ricci, Chairman and CEO, Nuance Communications

Despite having acquired all his competitors and now having an effective monopoly on the voice recognition technology used in smartphone, healthcare, customer service, and a broad array of other applications, Nuance’s (NUAN) long-time CEO still can’t seem to figure out how to make money or organically grow the business. The stock is trading near five-year lows and this is Ricci’s second consecutive year on the list.

Italics and bold mine. Re that:

Oh, oh, I know.

He could stop taking millions in bonuses and instead put money back INTO the business.

He could stop paying lawyers and consultants megabucks to find the best ways to rip those on the bottom of the totem pole (us) off and instead pay us a living wage that rewards good skills and experience that does NOT need an accounting degree to work out and does NOT vary from week to week. How would you like it, bub?

The golden rule is lost on these mega CEOs. I think they think they are gods or something.

OR... - He could stop

[ In Reply To ..]
Paying 4 offshore incompetents to QC US MT reports, only to send it back to US QC to "correct." Offshore QCs get CPSEs daily. There's your $$$! Do they still think India's cheaper?! LMAO

OR... - There is YOUR $$$

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Could not give one *%#k about CEO pay...think about YOUR PAY!

why all the hype???? - nana7

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The list has nothing to do about how they treat or pay their employees. It has everything to do with how he is not making more billions for the company. It will never trickle down to us. Why do I care how much he makes the company or not. Has no effect on us nor will it ever unless of course they go completely out of business, then they will do us a favor and maybe stop being a leader into screwing the little guy.

The one that really gets me is #1, CEO of GM. Her hands have lots of blood on it from all the people killed by the faulty ignition switches, yet again no one will serve a day of time. She belongs behind bars along with all the other over-paid dumb asses who had a hand on killing of people. And if my mind serves me right she spoke at the U of M graduation as a top leader in the area. So our colleges are rewarding this kind of behavior and teaching this to our children.

I guess it alright to kill people as long as you are a CEO of a company. Or commit fraud as the mortgage company did but as long as you are a CEO you have carte blanc to do whatever you want, get your hand slapped by Congress and business as normal, until the next tragedy.

Until the government starts caring about the little people, the backbone of this country, and start busting heads and making examples of the wrong doers nothing is going to change, just get worse. When the government stands for the little people I will get excited, until then not so much.

Sorry to rain on your parade the day after such a blessed day, but that list has no impact on our daily lives.

Maybe someone should start a Hall of Shame for bad employers and maybe that would have an impact on us, maybe.

Hall of Shame for bad employers--Glassdoor - anon

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Check out the Nuance reviews and keep them coming! Tell it like it really is!

I love Glassdoor, wish we would all give a review - and make N the worst company

[ In Reply To ..]
which it already is to us, but other companies like Comcast and ADT, etc, have more people willing to write a review.

Just FYI, she was hired well AFTER the problems were identified and - systematically covered up by

[ In Reply To ..]
...the incompetent greedy men that ran GM long before her. She really has instituted some changes that sh(c)ould have been made a decade ago.

Not that I am defending GM, but I hate it when the current head of an organization gets blamed for stuff that was created by the previous administration. Kind of like Obama being blamed for the horrible deficit created by DUBYA.

Exactly, and of course - a woman

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My guess is all the guys who put her there (and paid her a lot less than they got) knew this was going to hit the fan and left her holding the bag.

you are wrong. - nana7

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She is not new to GM, she has been there for many years and was VP of the division that was responsible for the ignition switches and she knew about it. Like I said she has blood on her hands and should be one of many serving hard time for the deaths of innocent people.

just googled here and is is why she should spend time in prison - nana7

[ In Reply To ..]
She was in charge of global design and quality around the world since 2011. She has worked her entire career at GM and not on the line so she was in the loop. She may be new to CEO but not the company and I am sure not to the coverup of faulty ignitions. She has a masters in electrical engineering so can't get more obvious than that. She has been with GM in different capacities since 1980, well before the issue with the ignition switches.

Prior to her current position, Barra served as Executive Vice President, Global Product Development, Purchasing & Supply Chain since August 2013, and as Senior Vice President, Global Product Development since February 2011. In these roles, she was responsible for the design, engineering, program management and quality of GM vehicles around the world.

Previously, Barra served as GM Vice President, Global Human Resources; Vice President, Global Manufacturing Engineering; Plant Manager, Detroit Hamtramck Assembly; Executive Director of Competitive Operations Engineering; and in several engineering and staff positions.

In 1990, Barra graduated with a Masters in Business Administration from the Stanford Graduate School of Business after receiving a GM fellowship in 1988.

Barra began her career with GM in 1980 as a General Motors Institute (Kettering University) co-op student at the Pontiac Motor Division. She graduated with a Bachelor of Science degree in electrical engineering in 1985.

no surprise...Nuance...worst CEO - AJMRN2014

[ In Reply To ..]
AND "makers of Dragon" have the WORST VR, why still one of biggest problems because they will NEVER keep MTs or anyone who works on production; QA = QC at Nuance = which is quite fitting since we never could give feedback, look up and fill in each blank we are absolutely able to, nor help the NEW MTs LEARN instead of deduct points for one QC's opinion on grammar and/or offshore QC not having aptitude or level of knowledge to "correct" English grammar (btw-I don't care who is QAing, but they darn sure cannot deduct points when the FB is incorrect or even INCONSISTENT with question. I am embarrassed to even say I worked there (but QC/QA were required to meet LPH and since QA who sent to QA/Sr QA with many blanks--and they were meeting required LPH--and I chose to do real QA, give feedback, tell new MTs the tips, tricks, or even "nuances" (no pun intended) of a particular doc/hospital system--and I would never meet the LPH every day (like a new doc, new hospital, new MTs on many days because Nuance can't keep employees happy nor clients because of quality) and although many days could, one QA re-sending through QA/SrQA with 9-10 blanks, that could mess up an entire day's line count--and that is one that came from QA!! but if they had filled in all the blanks, they couldn't meet LPH. I could fill in any blank, train any new person, teach existing/experienced MTs new things but that quality costs LPH, and I chose quality and still almost did LPH, but Nuance has poor management, poor procedures, i.e., you cannot just email the MT you are trying to train. We also did not QA in EditScript, had to do in FIESA, which of course took more time and was same time they instituted high LPH for QA! Never in my life had I heard of QUALITY ASSURANCE being paid by production!! Can't look up 1 address in 1 report in different state, for example, give the MT feedback (if new, how to look for when not in database) and be within the line count they wanted for QA, let alone the harder ones with upwards of 30 blanks, new ESLs overall (and we are talking thousands of docs in a hospital system), and normals very rarely used and/or have errors. It was a joke and they will never make money or gain respect in this industry, not for transcription. I would almost bet my life on it, and why they, "Nuance" has so many transcription companies with different names, only way they are surviving and barely above water because it's becoming common knowledge. I've heard clients who do NOT want offshore typing work still had work typed by offshore MTs at Nuance, rumor only, and who would the doc or hospital every know...

He wants the #1 spot and he's getting closer - last year he was 6th worst!

[ In Reply To ..]
ssss

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