A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Is Anyone Happy At Nuance? - concerned

Posted: Oct 20, 2014

I filled out a "profile" at Nuance a few weeks ago, not sure if I was interested in a job there or not. I was contacted a week later with a couple of offers pending passing their test. I was not interested with the two positions offered, but she suggested I take the test anyway in case a position opened up that I was interested in. I have read such negative things here about Nuance, I am wondering if I should even bother. I no there is no perfect company, but is ANYONE happy with their job at Nuance?

Sort of. sm - mt2

[ In Reply To ..]
I've been here 3 years. Previous employer lost all accounts to VR, was there 14 years. Am I happy? Not really but I don't think any other company would be much better so I'm sticking it out here for another 5 years and then retiring.

I keep my sanity by logging in, doing my work, checking that FIESA crap just to keep them off my back and that's about it. I do not work OT. I did that several times when I started and the pay is not worth working on my days off.

I will say the platform I work on - EditScript - I like. I've read some posts where other platforms suck so guess I'm lucky there.

I also have a TM I don't hear from much so that's a plus.

I also don't get into the "ra-ra" crap either. Give it try - see how it works for you.

No one that I know of. A few have "settled" because they have a - decent supervisor and have other

[ In Reply To ..]
...means of survival. Most everyone I have had contact with (and certainly here on this board) truly cannot wait to escape.

Another sort of - sm

[ In Reply To ..]
I started at Webmedx right out of school 7 years ago. Then Nuance bought them out in 2011. This is the only MT job I have had. I like the platform I work on (Enterprise), but then again I don't know any different. My supervisor is good, allows me to keep a somewhat flexible schedule, and leaves me alone. For the most part, I am left to my own devices to get my hours in. I do some OT when I feel there is enough work to justify it, and I just keep to myself. Bonuses are getting harder to come by, but I work hard and make a decent living. All in all, I guess I am just happy to have a job.

I am not near retirement age, so I am going to see what this new compensation plan has in store, and if it's as bad as I assume it will be (because, why would they make it better?)... I will probably look for another job outside of the industry.

Anticipate mass overhiring in preparation - ss

[ In Reply To ..]
I think we will start finding more OOW situations as they hire more and more new MTs knowing full well if they cut pay/benefits again there will be more walkouts. Many, like myself, have a part time gig on the side we can step into if necessary. Have to be prepared. Cannot put my trust in Nuance for sure.

Nah, not really. No other prospects right now. nm - acuteMLS

[ In Reply To ..]
xxx

Yes. I'm very happy - Here

[ In Reply To ..]
At Nuance in QC as I've said multiple times on here and now will be shouted down as either a suit or HR... Most people who are happy at Nuance do NOT come on this board because of all the negativity

Negativity and truth and sitting on a fence - MT

[ In Reply To ..]
IMO, truth is truth, period. Why are you here? If it is negative it still doesn't change the fact that it is the truth. They have created. One can sit on the fence and cherry pick and get through their day justifying themselves, but it still does not change the facts!

I told the - truth

[ In Reply To ..]
I don't know what you're trying to say but the truth is I am happy at Nuance. The biggest negativity is the people on this board. I say I'm happy and people are rather gleefully telling me I won't be happy soon, like people are wishing me to be unhappy.
Bottom line, you can certainly have your own opinion, let me have mine. The facts for me are, I'm happy here, I don't "cherry pick" work, can't even if I wanted to, and I do not have to justify to myself or anyone else why I am happy here.
Why does everyone on here want me and other people who are happy with their job to be so miserable and unhappy?

We will see how happy you are by the end of the year. sm - .......

[ In Reply To ..]
QC is going to production pay and will be treated just like the MLS are going to be. You don't think that will happen? You are just fooling yourself if you think they want to keep anyone on hourly pay.

What is your problem with - QC hourly

[ In Reply To ..]
QC has their own production #s. If there is no work we cannot stay logged on and just collect our hourly pay. We are subject to lph too and if we don't make that we hear about it. With that being said for all the years I have been here the only time I was short on work is sometimes on Thanksgiving and Christmas. If QC goes on production it will be an opportunity to make more money as a lot of QC's including myself are way above the minimum lph and are above the 99.5% quality.

Happy - mt

[ In Reply To ..]
IMO, how can anyone be happy behind enemy lines? That is what I feel. First, our pay is based on a rate (which is going to change..again soon), what dictators one receives after all the cherry picking is done which in turn determines basically how many lines one gets/bonus/QA score/percentage for blanks, etc. Then of course there is sitting at the computer trying to get in work when it is low. More and more things needing done that are not paid on production. Nope, I personally am not happy. Why is it they have to go to extremes with figuring out a pay for us, when it is simple as setting a decent pay rate, incentive can be done away with if so choose to, and those that don't make the lines/percentages, put on notice to improve, give them a month, if they don't improve, replace them.

If there were say 2,000 employees stateside and 1%--sm - anon

[ In Reply To ..]
if 1% of those employees were happy, you would have 20 people happy and it is conceivable that 1 percent could be happy. Whether or not you will be happy, it is hard to say. For me, Nuance is not really the problem, it is the whole industry. So my answer is that I am probably only marginally more unhappy at Nuance than I would be at any other company and I am working through that by not letting FIESA anger me.

I'm happy but I rarely post here. - see message

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It's not worth the inevitable backlash of nasty/negative comments.

I'm happy so far. Been in Ambulatory for 3 months now. - no message

[ In Reply To ..]
xx

So-so - gothcowgirl

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I've been there over a year. I'm fairly happy. All jobs have downsides and upsides. I'm left alone during my shift, have plenty of work, get along with my TSM and supervisor. I don't concentrate too much on nit-picky QA, and just do my best. Been doing this for almost 20 years and I know there are worse places to work.

Can I ask why you weren't interested in the - positions? Was it

[ In Reply To ..]
that you didn't like the schedule offered?

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