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FIESA SCORING - ANYONE KNOW?


Posted: Aug 01, 2014

How does one below 99% post audit lower a monthly % by 0.5 points and THREE 100% audits only raise the score by 0.1 point???? Also, got a report back with a major error.   I typed:  The patient thought she had had seen... Audited:  The patient told she had seen.... This is a VERY difficult dictator and his reports are all straight type.  I thought I did better on this one, but cannot win.  It would be nice if such difficult dictators could go for a second listen without it being held against us.   

Error in my post! - Figures

[ In Reply To ..]
I typed: I typed: The patient thought she had seen...

Not that extra HAD in there...

Based on total lines per job - anon

[ In Reply To ..]
I hate FIESA, but those scores are actually the fairest way to figure them, as in, each report isn't counted the same weight, it's based on how many lines that specific report was.

So if you get a 95% on a report that has 100 lines, but get 100% on reports that only have 10 lines, the one with 100 lines will count 10 x more because it had more lines.

Basically they don't take each individual percentage score and add them, they take the total number of lines you had (so, like 10000 audited lines) and apply the number of points deducted, and that give you your total score.

It sucks either way, but I hope this helps.

Thanks - ANYONE KNOW?

[ In Reply To ..]
Thanks for the info.

I am just tired of it all.

ANYONE KNOW? - Disgusted

[ In Reply To ..]
I wonder how they would like it if all QCs and MLS got together and walked out, because that is the only way they are going to get it, but they would just send the work to the offshore people to cover.

FIESA - DISGUSTED

[ In Reply To ..]
They do it by the metrics, which is almost certainly to fail you on every report that has even 0.25 if it is a short report. They are setting everyone up to fail and its all about the almighty dollar.


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