A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Every negative post about Nuance is true! - Greener Pastures


Posted: May 08, 2015

I am happy to announce that I just got offered a position with a different transcription company and finally get to leave Nuance! For those of you struggling there, there are other opportunities out there. Hang in there and keep looking.
As for Nuance, generally what people have been posting about them is true. They do not value their employees, their new compensation plan is a joke. It is true that while some of their employees are starving and on welfare because they are OOW on a daily basis and making no money, Nuance continues to hire new employees. This in my opinion demonstrates their lack of loyalty or concern for anyone who works for them. Furthermore, while all of this is happening, they are touting their plans to expand their India operations by $7.5 million dollars and hire 3,000 people overseas in the next 18 months. I have never been more disgusted. 
They have current employees who are OOW daily making nothing and they are hiring in the U.S. and expanding their India operations??!!! Where is their loyalty to their current employees.  There isn't any! They do not care!
Finally regarding their new compensation plan, I at first thought it was a great incentive to make more money. But ultimately became the wiser. No one EVER should be penalized for submitting a report to QA for blanks. And that's exactly what their new compensation plan does. If you have 100% quality on your audits and type 180 lines per hour, but you submit 10.2% of your total reports to QA, you get the absolute lowest pay scale rate. Disgusting.
I am on to greener pastures. I sincerely feel for those of you who are stuck in a position where you have no work and are bordering bankruptcy because of no work. I was one. I am no longer. Don't stop looking for something better. There are other jobs out there and yes that pay decent line rates, offer benefits, and are loyal to their employees.  Hang in there everyone! 
I am happy to announce that I just got offered a position with a different transcription company and finally get to leave Nuance! For those of you struggling there, there are other opportunities out there. Hang in there and keep looking.
As for Nuance, generally what people have been posting about them is true. They do not value their employees, their new compensation plan is a joke. It is true that while some of their employees are starving and on welfare because they are OOW on a daily basis and making no money, Nuance continues to hire new employees. This in my opinion demonstrates their lack of loyalty or concern for anyone who works for them. Furthermore, while all of this is happening, they are touting their plans to expand their India operations by $7.5 million dollars and hire 3,000 people overseas in the next 18 months. I have never been more disgusted. 
They have current employees who are OOW daily making nothing and they are hiring in the U.S. and expanding their India operations??!!! Where is their loyalty to their current employees.  There isn't any! They do not care!
Finally regarding their new compensation plan, I at first thought it was a great incentive to make more money. But ultimately became the wiser. No one EVER should be penalized for submitting a report to QA for blanks. And that's exactly what their new compensation plan does. If you have 100% quality on your audits and type 180 lines per hour, but you submit 10.2% of your total reports to QA, you get the absolute lowest pay scale rate. Disgusting.
I am on to greener pastures. I sincerely feel for those of you who are stuck in a position where you have no work and are bordering bankruptcy because of no work. I was one. I am no longer. Don't stop looking for something better. There are other jobs out there and yes that pay decent line rates, offer benefits, and are loyal to their employees.  Hang in there everyone! 

Congrats! - --

[ In Reply To ..]
Congratulations! I am positively thrilled for you. What unimaginable relief you must feel. I can't wait until I am in that boat, which won't be much longer. Wishing you the very best!

(and I agree with everything you said in your post...it IS all true!)

Nuance - Bye

[ In Reply To ..]
Good for you! After reading all the posts about M*Modal and Nuance, I am SO THANKFUL I never went to work for either one of them!

lucky you - anon

[ In Reply To ..]
I have been offered an IC position but because I have vacation coming up in a few weeks they have chosen to postpone my training until after that. I am so afraid that they will change their minds. I was on the verge of counting down the days with N but now it seems a distant hope. I never "chose" to work for them...it was chosen for me when a great company I worked for got bought out by another company who then in turn joined forces with N. Now those former owners are sitting back counting their money, enjoying life, some have moved on to other business....while I struggle to live after many, many years in this field....left to feel nonexistent, unappreciated, like scum of the earth and nobody else will ever want me now. I am trapped in a dead end job with no income to speak of and no money to go back to school and change things. I hope they all sleep well at night.... (insert sarcastic tone)


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