A community of 30,000 US Transcriptionist serving Medical Transcription Industry

instead of docking us for not understanding and leaving blanks - how about docking the doctors

Posted: Oct 27, 2013

for rushing through reports like they are on fire? Makes sense to me!

I didn't realize how awful this all is until I got away from it. - Quit Quit Quit

[ In Reply To ..]
What these companies are doing is just plain awful. From time to time, even the most experienced MTs cannot hear the simplest things. It happens to everyone! When not working alone, you simply ask for help from the MT sitting at the desk next to you, and voila she hears it instantly. No one should be punished for this. I am so grateful to MModal for laying me off. This was the best thing to have happened in a long time. It turns out things are not as bad as you think. I was able to find other MT work in the real world, and am being paid decently and I can take the time I need to do the reports correctly. Not to mention I can ask someone to take a listen if I need to, and not be penalized.

I know it is difficult to take the step to quit. Perhaps what you should do is job hunt like you would if M-Modal did let you go.

i am back in school plus applying for jobs but - OP

[ In Reply To ..]
the being in school part makes it hard to leave. M2 is at least working with me on my crazy schedule. I will take day classes until finals in december. Then next semester all online except one that meets nights 2 times a week. After that in the summer I will transfer to a university where i have no idea what the schedule will be.

I live i a relatively small town where the only place that really pays is the military instillation and we all know how stable DOD jobs are right now. Plus they aren't hiring for anything I could do. I did apply for a cardiac monitor technician but i'm not sure i'm really qualified for that or even what the pay is.

I will be glad when I get done with school!

Other MT work - real world

[ In Reply To ..]
If I may ask, this other MT work in the real world, is it in a hospital, medical office, or MT service? It sound like a really good job. Congratulations to you.

I found accounts of my own, also applied at Temp agency - Quit Quit Quit

[ In Reply To ..]
I actually just stumbled across the accounts, I wasn't really looking for MT work but I knew someone who knew a group of doctors who were looking for an MT as they did not like voice wreck and wanted to go back to dictating. I am charging a high enough line rate that I can take the time to make sure the reports are absolutely correct, and not feel cheated and angry. As for the temp work, it pays reasonably well, too. Not great ($15/hour) but okay for my area. As much as I don't approve of obamacare, at least it is generating some temp-type jobs that we, with our background, can do well. I am holding off taking anything permanent of a medical records nature though, as I want to take advantage of the MModal TAA plan next semester and get away from MT entirely. I think that is the prudent course of action; particularly since I don't want to get bought by MModal for the third time!

Awful ASR - MME

[ In Reply To ..]
This ASR is awful. I wish you well on your new job. Both my internist and cardiologist use voice recognition in their offices, do long reports, and they state they never have troubles. This is just horrible here. I am at an advanced age, but looking as well. Perhaps someone will want a seasoned MT, I am hoping soon to find something. Good luck to you and to all who are looking because by the time you divide your net, your DSL bill, your electrical bill etc, you are, we are, making mere pennies on the hour. Not right.

Docking us - for assistance

[ In Reply To ..]
I have always wondered why MM docks us for asking for assistance from QA when going above our 5% limit.

While I am not comparing our jobs as that of surgeons or police officers, when they ask for assistance (police officers will at times ask for backup and some surgeons have assistant surgeons in the operating room), they are not docked for this assistance. Asking for assistance is only to help you do your job better.

We all know how MM operates, though they will find any reason to pay us less and less for our efforts.

I certainly agree with you - anon

[ In Reply To ..]
Lately my attitude has been if I can't understand what they are saying is "they should be speaking a bit clearer if they want me to try to transcribe/edit that". If they aren't willing to do so, why should I be willing to try to decipher what they are saying? I've been in the field for over 30 years. I know the business so to speak, I look up terms I'm not familiar with, but if they mumble, if they stumble, it they slur or speak a mile a minute, I'm just not as tolerable as I was in years gone by. And if MM wants to fire me for that, they are losing a valuable employee, even if they don't want to admit that, but I know I am good at what I do.

I do - not

[ In Reply To ..]
send anything to QA. I don't care if it has 100 blanks. If the account is not set up to automatically go to QA with so many blanks, without me sending it, then that is not my problem. If it is set up to go automatically, that does not count against me so I don't care if it goes. In my opinion, if a doctor receives a report with a lot of blanks, that is up to the facility to either get the doctor to dictate better or fix it themselves. Not my problem.

I might send 1 or 2 a day. Learned my less after being docked - n/m

[ In Reply To ..]
x

I never send to QA. Not taking my hard earned money. - Legal?

[ In Reply To ..]
This should be illegal to take pay away from employee. Anyone ever check how they can do this to us and it's legal?

Ive had about 35 sent in the past 2 weeks - sm

[ In Reply To ..]
Ive never been docked..some days I send none, others seems like every report..

My hospitals rot - sm

[ In Reply To ..]
Mostly foreign, half of them don't finish a word let alone a sentence..And we are supposed to fill it in how? I can look at what he normally says (the one really really bad one) but he is not coming close to even saying a word let alone an intelligent sentence and I don't feel comfortable just throwing anything in there, of course, he is 100% QA or I would send him reports so full of holes he would think he is reading swiss cheese. This is getting to be a bit much. I need a new job, but don't have any idea what I want to do with the last few years of my working life.

are you sure about that? have you looked at your pay stub - see inside

[ In Reply To ..]
This is if you are on Fluency, not cornerstone or futurenet

I'm sure she's right - JustMe

[ In Reply To ..]
You can send up to 5% of your total line count for the pay period to QA without your paycheck being affected. If you do 60 rpts a day, you can send approx. 3 rpts per day to QA without any deduction and then the deduction would only be on the lines above that 5% for the pay period, not all of your work. That's my understanding. I send rpts to QA and my pay has never been docked.

Yes I checked,,Its all good - sm

[ In Reply To ..]
but I am wondering about the ones that have 1 blank only allowed and automatic send to QA..That shouldn't count against us because QA usually doesn't figure out what I missed either.

According to emails... - JustMe

[ In Reply To ..]
I just looked at the First Time Right policy on the Intranet (Departments, Operations, Customer Support Services, Medical Transcriptionists) and it says rpts which are systematically routed to QA are not counted against the MT incl. Client Rule, Dictator Rule, and Work Type Rule so those would not be counted against you. It also says it's calculated weekly. The best way to keep track is to look at your statistics for the week and count the lines for your rpts that have Yes next to them. If that number is less than 5% of your line count for the week you'll be fine. Hope this helps!

I honestly don't think this is legal - anon

[ In Reply To ..]
If this was legal and a totally acceptable way of doing business then every McDonald's employee on earth would be working in the negative for getting burgers wrong. Could you imagine telling an whole industry of fast food workers that their pay was going to be docked for anything over 5% complete accuracy? Something is wrong here.

If other companies thought for one second this was legal and OK, every company in business (in this industry and other ones) would be docking employees and taking money back from them.

My gut tells me this isn't even legal.

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