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how to check backlog - lowly MT

Posted: Oct 24, 2013

someone posted below we can look at the backlog ourselves. Can someone tell me how? I am not an MME or QA. Thanks!

Go to the same website you get your counts from - and

[ In Reply To ..]
add DEP after your user name and the same password as your Fluency count site should work, although mine never seem to be in sync.

I get my counts from the Fluency site - confused

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not sure what you mean

Same here ... get mine from Fluency - XYZ

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I have no idea what you mean, "add DEP after user name". To get my line counts, I go to the Fluency page - it's the only way I know. My user name is my employee ID#. Adding DEP after my employee ID# doesn't work.

How to Check Backlog - smmt

[ In Reply To ..]
Open Fluency for Transcription.
Line #1 is your username, which is employee number. Add dep after that number (e.g. 112211dep (I use lower case).
Line #2 is your password.
Line #3 is your company number.
I check remember me. Sign in.
You should now be in Fluency for Transcription Manager.
On the far left-hand side, there is a list of options. Click on STATUS to see the backlog.
***Some people can't check status in Internet Explorer. On occasion I have had to use Mozilla Firefox instead.

If the above doesn't work, you need to contact your supervisor or, dread, call Support.

nope still doesn't work. using chrome - thanks anyway

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not calling support or supervisor for that.

backlog - whodat

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You might know this, but If you are actually in Fluency working, you can do ctrl+shift+f5 to bring up Fluency for Transcription Manager that way. Is that not what you guys are talking about??

I'm in Firefox and can't get in - XYZ

[ In Reply To ..]
Do you have to be an MME or have special credentials to get in? Thank you for taking the time to write out the instructions, I know that took a little bit of time to do.

Our team gets an email every day to let us know about our back log but thought I would try and take a look at it myself. If I never knew what our work load was like or if I would have work that day, I would miss it too - especially since some of us can't check it ourselves.

You may need to ask TSM for password - sm

[ In Reply To ..]
It may not be the same password as the Fluency where you check your stats. I know that when I have to change passwords they are separate entities and both need to be changed. When they first gave the info to set this up years ago, I was given a generic password that I later had to change.

How do you check in Chartnet? Don't use Fluency - Acquisitions

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It only works for people in Fluency - a lot of us are on different platforms...

CHECK BACKLOG - BH

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This does not work. It says account does not exist. I know that because I had to add certain information to log in.

Locked out if you haven't logged in lately - JustMe

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I don't know for a fact if it's still the same, but a co-worker tried to log in earlier this year and couldn't because she hadn't accessed Fluency Manager in, I believe, 90 days. Support will have to reset your password, that is, if you're still allowed access. I don't know that everyone is. They change the rules around here so often my head spins.

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