DQM & backlog

Has anybody else gotten NJAs but backlog shows a lot of jobs? This has been happening quite often lately to me. I'm tier III, so this difference isn't from jobs out of my tier level. I'm really beginning to have doubts about the accuracy of the backlog. ...

We've been having late work for 4 days out of every week for awhile now with our TSM calling for OT constantly. The funny thing is, all the accounts that I'm familiar with that are late are ones that do not send overseas (as an MME, I know because I QA the ILPs). Do you think that these hospitals refuse to send overseas and that MModal is going to say that the work was late because of lack of qualified US MTs, and that they should consider sending offshore? ...

Is anyone getting the backlog? I got into it earlier today, but now it says "account inactive"... ...

If so, how the heck do you access it? I have tried every combination of password/region # until my fingers are blue. TIA ...

Isn't it "strange" how it goes from NJA to "critical backlog" in nothing flat? SA5 here... Must be the weekend. Here's a laugh for you though: ASR report (of course) - social history: "he lives with his wife who is alive"... Good thing huh! LOL! ...

Was the company # changed for looking up the backlog when the north area combined? I haven't been able to access it since. If so, does anybody have the new # to input? CCM still hasn't gotten back to me yet and I want to check the backlog. ...

Sometimes it tells me NJA, then cesspool, then primaries. When I look at the backlog, there seems to be my work in my primaries, late work even, so why am I getting NJA and why am I getting jobs from accounts I never work on? ...

I tried that 112350 number and then I tried that 57539 number. It was 57545. Not working. So, I am not able to get into the log and find out what reports we have anymore? ...

It is FINALLY working! ...

Can anybody tell me how the backlog looks now? I got locked out and need reset, however, CCM is on vacation and haven't been able to get in contact with the fill-in CCM to fix it. Thanks ...

Has anyone else noticed that the backlogs are not updating? Also, I haven't heard from my CCM in a few days now. Im in the North region. ...

Check e-mail. Impossible-to-reach line count incentive offered March 9-12. Why is the backlog so high? What's going on, anyone know? ...

where it lists "totals" at the bottom for each facility, does anyone know how often that updates? I cannot be totals for a day or a shift. Does anyone know if it is totals for an hour? ...

someone posted below we can look at the backlog ourselves. Can someone tell me how? I am not an MME or QA. Thanks! ...

When I check it, I see some institutions with multiple jobs days past due, not being assigned. Do you suppose these are places that have failed to pay MM's bill or been fired by MM? Does anyone have any idea about this? West region. ...

Can anyone explain what good backlog reports are or what purpose they serve. Its not like we can pick the hospitals that have the most reports, or we can work overtime to clear out the accounts, or we can jump on the system to clear something out if it is not our appointed work schedule. What good are they? New TSM is constantly sending these meaningless reports out, that I can't understand because of all the abbreviations, and they are just taking time away from my typing ...

How do we get into check the backlog? Mine is saying account inactive. I saw a message below about it, but didn't understand the reply. ...

We used to be able to check the work backlog on fluency, but I cannot log into it anymore. Did they disable that? ...

I don't know if a lot of MTs' 2-week notices are up this week or doctors are getting all their work in because of JCAHO inspections or a combination of both, but in looking at the full backlog (yes, I have access that I requested as an MME years ago), there are nearly 50,000 jobs in the system when typically it's around 16K to 20K. No wonder they're freaking out. ...

Has anyone in the "new" North region been able to access the backlog list? If so, what did you do? I can't open it. ...

So I check MQ Central as usual before starting my shift this morning. Found 4 messages stating critical backlog with weekend incentive. I sign on. No jobs. I'm tier 3. Never saw NO JOBS first thing on my regular Sunday shifts. WHAT THE ____? I read on to get a slap on the wrist from my RTL. Why didn't I send a report to QA that had multiple blanks. I tried to be objective, but it was for the usual reasons I send multiple-blank repor ...

Don't know what's going on, but I have had an abundance of my primary yesterday and today. Usually only very few reports and then being jumped around to different accounts during the day, with frequent periods of NJA. Now all the sudden we get an E-mail because we have a "critical backlog." Is India on strike or something? Actually, my account supposedly has a clause in that says they will not allow work to go to India. I don't get it. I'm ...

It would be very helpful if you would state whether or not OT is approved. Never sure if you're referring to part-timers & people who need to make up hours versus allowing us to hop on for OT. ...

of Danger, Will Robinson!! Danger!! ...

I will work my 40 but I am not going to do OT. I wish Mmodal would get a clue and start paying living wages. ...

Can someone tell me how to access the backlog for an account in DocQManage/DocQScribe please? ...

DQM & backlog - Foz

No backlog yet - Dinosaur

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