A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Yes! Starting May 18 after a TeamWork upgrade, we will - Kiki1

Posted: May 06, 2011

be able to make our own time card edits when we forget to punch in or out, etc., instead of having to email CCM and wait for her/him to do it! Like!

Are ther any CCMs even left? I have a hard time celebrating - computers taking humans jobs

[ In Reply To ..]
x

Are you a CCM? Well, I'm pretty sure time card - Kiki1

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edits are not the ONLY thing CCMs do and I'm thinking they will be happy they don't have to do time card edits anymore; it was ridiculous....emailing just to ask someone to make a correction.

The way I see it, computers haven't taken any jobs...only made them better. I'd never want to go back to the day where we wouldn't use the internet to do research.

I'd be more worried about HUMANS (indians) taking "human" jobs, not computers.

UH ASR? You think computers have not taken any jobs over? You are nuts! nm - mqmt

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nm

As much as I dislike ASR......I am not worried - Kiki1

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about it replacing us; it will NEVER be good enough to NOT have some editing. As we all know, ASR is CRAP. I make about the same doing ASR as regular though.

I'm much more worried about our accounts being off-shored to other people elsewhere who will do what we do for much less---hence line the suits pockets more....not crappy VR....

RTLs do the time card edits - NJA Queen

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At least in the North they do. Maybe that position will bite the dust too.

That position was a short-lived joke anyway..... - Kiki1

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My CCM does edits (West). Until the 18th that is. She says she has so much other things to do she will be GLAD not to have to do time card edits.

CCM business - a1typist

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Not trying to be facetious here at all, but what exactly keeps the CCM so busy that they cannot answer phone calls, e-mails, etc? What exactly do they do? We know they do not transcribe....

Not a CCM - But on their side

[ In Reply To ..]
Don't you think MQ takes advantage of them, too? Any CCM I've ever had has had in excess of 80 MTs to keep track of. What sounds like a simple request from one of us could be just that, or it could mean a lot of scutwork on their end, time-consuming. Maybe some of them spend too much time gabbing on the phone. Personally, I try to cut it short if I'm supposed to be working as I feel pressured to get in my quota, but I find some of them have the same concerns we do about MQ, off-shoring. Unfortunately, they have to put up a front and try to be on both sides at once, ours plus the administration's. If not, word could easily get back that they're not the cheerleaders they're being paid to be. They're probably not even told the whole story most of the time, but just to deliver news about new "improved" changes whether they're meant to improve our lives or not. I couldn't do it.

RTL position alive and well. You are thinking about the - CTL position. NM

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NM

No RTL in my group, CCM does our edits - MQMT

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I was looking forward to having someone to contact on the late shift for problems/questions, but it never happened here.

Agree, don't know if our group ever had an RTL - MQMT

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Heard they were supposed to be available on the off shifts (which I work), but never given a name or contact information for RTL. CCM does our timecard edits also.

North RTLs may be shortlived too - NJA Queen

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If all they did was time card edits and sending out emails notifying of "critical" and "urgent" backlogs that were for 40 jobs or less than 100 minutes that nobody reads I can't see them getting paid for only doing half a job. At least for me they have never answered the phone so I am not exactly sure what they do, but we probably wouldn't miss them either.

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