Question about teamwork/SS

On the timesheets, if we have an hour of training, where is that listed. My CCM just put it in and added under hours making it look like I worked 9 hours - how will they know to pay me a benefit rate for that 1 hour of training? ...

I need to put through an alert for sick hours. My CCM can't tell me how because her screen looks different. What she told me did not work. Called support, they did not know how, referred me to the quickcard which I did download but can't read because I am using my own computer and don't have the program to read their documents. Anyway, that was just venting for how user-unfriendly Teamwork is in my opinion. I went to messaging and put in a message and saved it, shows ...

I know they were doing maintenance but I still can't get in. It's saying IE can't open the page. I also can't get into Outlook or several other websites, but I can get here okay! Want to know if it's just me. Thanks. ...

When I turned my computer on this a.m., all my info for teamwork was missing. Don't know what should be on the line entitled code. HELP. ...

Is the user name in Teamwork when logging on "medquist?" I deleted my browing history yesterday which also deleted passwords, etc., and now I cannot remember what I had in for the user name. Any help appreciated. ...

It seems like my PTO has not been updated in the last 2 pay periods. I have not taken any PTO and certainly have earned it. Does anyone know when the new PTO earnings are applied? ...

or have they fired me and I just don't know it yet? I was needing to clock out to take a break. ...

I just logged on to work but I can't clock in - Teamwork page says "This page cannot be displayed" ... is anyone else having this problem? Worked fine yesterday ... ...

can someone please tell me step by step, how do I request PTO in teamwork for a day in Feb. for this upcoming payroll? I rarely do this and can't find the instructions. My CCM just keeps telling me I need to request it in teamwork but I can't remember how to. ...

Can someone tell me where you can find the instructions to teamwork portal? I have been using the old timecard program and they took that off, so I don't know how to place a ticket number on the new program for NJA and can't find any instructions or help to tell you where and how and what times you put in, etc., etc. Be nice if they had "help" instructions on there. TIA. ...

I need to make up some hours this weekend. My CCM is on PTO so I can't ask her. So the fill in CCM said to pick up hours on the swapboard. But when I go there, there is no shifts to pick up... anywhere, not just the day I want to work. So I looked through my emails because last week my CCM sent out instructions to use the swapboard and it is the old swapboard instructions where the links are on the left column of the screen. The swapboard is in the top heading ...

Same thing happening again this a.m... DQS only loading part of audio. TeamWork not working. Anyone else having trouble? ...

Cannot get into TW for 4 hours. UltiPro will not accept password and/or ID. Been happening since early afternoon for TW, several days for UltiPro. Anyone know about these? Thanks! ...

Are we able to add in our times ourselves when we couldn't clock in or out when TW was down this morning? If so, how do we do it? ...

I've been logging in and out all day and every time I log in there is NJA. I can see in the back log that our region is wiped out. So, when I'm in Teamwork, do I list my shift as "excused absence no work" or "PTO unscheduled", if I want to be paid for my shift? I can't afford to take it off with no pay because I need the income for my first insurance premium coming out this check. Is "excused absence no work", unpaid? Thanks in advance! ...

I submitted for a ticket, but don't know what I'm supposed to do now. ...

Is anyone else having trouble seeing their timesheet this new pay period? When I click on timesheets, it only shows one day at a time with no option that I can see to see the whole pay period. This issue just started yesterday. It says "No Pay Period for Date." I appreciate your response before I contact Tech Support. Thanks! ...

Just wondering if anyone knows if what we as MT's see on/in our Teamwork/leave requests is exactly what TSA/Teamwork sees? I was told I submitted a request for a certain day and it didn't show on my end, and I've never had this happen before. I was the one who brought it to her attention; forwarded emails regarding the day I did request off and proved I did not request the day off that she said I did and had put me down for PTO. Yet, I'm still told "My" mistake has been corre ...

I am sure I will get it soon, but for right now I am looking through my time card because we have to approve them soon and I am like "What in the world is going on?" I assume it is right though. ...

A few times already I noticed that Teamwork sometimes changes my times. Today I clocked in at "9:06" and I diligently wrote down the time as I always do. When I went to clock off, it said my clock-in time was "9:07." I read somewhere that our times are rounded to the nearest minute but then why isn't it always done? ...

On the MQ Central home page, new article entitled "Teamwork replaces Tylenol" --Um, does THAT mean, MQ? Am I missing something? Don't get it. Also in the article it says CCMs/CTLs and MTs can instant message each other now? Just how do we do this? Somehow I don't believe it. ...

I just got an e-mail that we have to do some kind of Teamwork training before the 26th. What??? Is this paid training (yeah right)? How do they do this to us before Christmas? So now, on top of working, wrapping, cleaning, cooking, traveling, visiting and going crazy... we now have to find the time to do another training session. If anyone has any info, please share. ...

be able to make our own time card edits when we forget to punch in or out, etc., instead of having to email CCM and wait for her/him to do it! Like! ...

just leave bad enough alone? And I thought we were supposed to be able to make timecard corrections ourselves. I see no place to do that. I don't even see a place like before where we would ask the CCM to do it. So now I have a stamp on there I accidently made and can't remove it. Thanks again MQ. ...

Just got one.... what is it? ...

anyone...did they change something? used to be medquist then my number then password... ...

I filled out the leave request in teamwork for a week off. Actually a week off, unexcused absence without pay, will make time up, I'm part-time, CCM already knows about it from an earlier conversation. I originally filled it out wrong but now think I did it right. Do I need to inform CCM about it or will she be notified by teamwork? ...

TeamWork/Schedule Source is also having a problem. I went to clock out since there is a problem with DQS right now and the time card system is also very slow. ...

Her CCM has told her to request PTO hours using TW. She (and I) have searched every buttom, menu, and left-click pick-list we could find, with no joy, in that miserably travesty of software. She called 1 800 dictate and the nice Indian gentleman there first proved he was even more ignorant of what TW can do then we are, then firmly stated that it "can't be done. Ask your CCM to do it." Anyone want to help? ...

Question about teamwork/SS - Ang

To find response to request for days off - Elderberry

day off request - Ang

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