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Teamwork help please - adios

Posted: Mar 30, 2010

I need to put through an alert for sick hours. My CCM can't tell me how because her screen looks different. What she told me did not work. Called support, they did not know how, referred me to the quickcard which I did download but can't read because I am using my own computer and don't have the program to read their documents.

Anyway, that was just venting for how user-unfriendly Teamwork is in my opinion. I went to messaging and put in a message and saved it, shows up under my alerts, but she says she didn't get it. Anybody out there master this that can give me step by step how to do it right? Thanks in advance!

Anybody???? - Adios

[ In Reply To ..]
Does this mean nobody knows how or nobody has had to do it yet?

To Adios - MTr

[ In Reply To ..]
Click on availability,then click on days off. Next click on Add days off request.

Reason PTO-MT/ME unscheduled.
Duration - self explanatory.
Hours - How many hours you need PTO
Time - Time out, ie, 2:30pm to 4:30pm.

Click on save.

Hope this helps.

Thanks MTr - Adios

[ In Reply To ..]
I appreciate your help, and that is exactly the step-by-step help I need, but my CCM says we can't use that if it's time missed that was not approved ahead of time. It makes sense to use PTO-unscheduled, but she says if we use that it will not be processed right. She needs to put in the actual time we missed as PTO and we have to put it in to her as an alert.

Again, what you said makes perfect sense. Probably why it doesn't work that way.

TEAMWORK HELP - calgal

[ In Reply To ..]
When I need PTO hours added I just send an email to CCM. He then adds the hrs to the time sheet.

Thanks but ..... - Adios

[ In Reply To ..]
Wish that would work for me. I was sick on 03/19. Have been trying ever since to get PTO put in. My CCM makes us put it through as an alert. Shows on my end but not on hers. And Teamwork is SO NOT user friendly, that I just don't get what I am missing.

Sick time - Anon

[ In Reply To ..]
As far as I know, there's no such thing as sick time at the Q - you need to use PTO. In TeamWork, on the left side under "availability" click on "days off." When you enter the time you want off, there's a box where you can enter the reason.

Thanks Anon but... - Amigos

[ In Reply To ..]
We were also told not to use that part for anything other than future dates. I forgot to plan ahead to be sick, haha.

Seriously, this is what I am trying to do, use my PTO time for the fact I was too sick to finish my shift. She says we have to put this stuff in as an "alert." I am ready to "alert" somebody that I am ready to throw my computer out a window.

I hate, hate, hate Teamwork.

We were also told if we plan to take meal breaks, etc, we have to let her know now so that can be programmed in. I hate that too. I don't want to have to take a break at the same time every shift. Everything that was ever good about this company is gone, gone, gone.

There IS Sick time at MQ (5 days per year for FT); however, of course, it's unpaid.... - Kiki

[ In Reply To ..]
When I don't have any PTO and I'm sick, which is a lot with all this stress, I take a sick day. Up you know what's creek if you are sick and have no PTO and have already taking 5 unpaid sick days.

ADIOS - DEB

[ In Reply To ..]
Go to Timesheets
On date you need go across to column "type" - click on word "clock"

In employee box write PTO how many hours you are using.

Click alert.

Hit save.

This should flag the day you want.

HOPE YOU CAN UNDERSTAND THIS

I will give this a try-Thanks! - adios

[ In Reply To ..]
//////

Thanks Deb-It worked! - Adios

[ In Reply To ..]
This is now going on a sticky on my computer. I would never have found that. I was told to go to timesheets but then to click on clock. I was missing to go to the date in question. Never would have found it. You are my hero! Thank you!

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