A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Well-got my verbal warning, next stop written warning !!! - anon

Posted: Apr 01, 2010

I guess I'm possibly 2 weeks away from termination if I don't pass the next 2 audits. Trying to look at it as a blessing in disguise :) Never failed an audit in the over 10 years that I've worked for Medquist, or maybe I was never audited who knows.

Audits - MT

[ In Reply To ..]
You probably weren't directly audited until recently. A lot of horrible reports were going out there (not talking about you, don't know who you are) and clients started complaining, so they cracked the whip and made it difficult for good transcriptionists to pass. A 98% is an absurd expectation, at least in terms of firing someone for going under that. 97% is more fair. I think anything below a 95 is good reason to fire, though, unless the auditor was nitpicking. Commas, hyphens, med capitalizations, that BOS style stuff should not be counted down.

My lowest waw a 96% - anon

[ In Reply To ..]
I hate what Medquist has done to my self-esteem, hope to move on somewhere else soon :)

If they are making it difficult for good MT's to pass - then what?

[ In Reply To ..]
All get fired? How many is that? Is that what this company is trying to do? Company wanting every last MT to quit or get fired so India can do ALL THE WORK?

audits don't do jack, jack - planetspinz

[ In Reply To ..]
Once again my audit was over 98%. Once again (for the past 13 years0, no raise in sight for all those great audits, for 23 years of working for Medquist, for working weekends and nights.

If anyone from Medquist is reading this - the stick does not work to increase production or quality really does not work - sure I get a 98% plus a couple of fractions in an audit but why would I do better than that? I have no reason to - I get pay cuts not raises for all my great audits. I do just enough to keep this job.

I used to work extra shifts, pick up new accounts, but I learned a long time ago that reliable people only get relied up - and it's the jerks who get the perks. I'm still working on learning how to be a jerk so I can get a couple of pennies more a line.

Seriously? - mt

[ In Reply To ..]
Perhaps, when MQ went to each client over the last 2-3 years and presented them with the idea that using a standardized format (based on the BOS) would improve accuracy by MTs because it would be far easier to follow a standard rather than 8 million different CPs. It is pretty crappy of MQ to now expect the MTs to actually follow that standard. Seriously?

verbal warning - tts

[ In Reply To ..]
take it as a blessing, we work our ... for what less than minimum wage.

Welcome to the club - So Tired

[ In Reply To ..]
I'm in the same boat as you. I failed an audit and now have to pass the next 2. 98% isn't unreasonable IF they were just going by grammar and medical terminology, however with all of this nit-picking it is a wonder if anyone can pass an audit!! What I did was start putting my resume out there just so I can have something to fall back on in case I do get fired.

Getting fired - pp

[ In Reply To ..]
If it makes you all feel better, I work for Spheris and they are doing the same thing. Been with them 10 years and just got first verbal warning for production. They also do the same nitpicking with auditing. The VR engine with Spheris is so bad, I think we would make more if paid for deleted lines. I just don't know how putting these 2 companies together can be good. Maybe they are planning to make everyone work twice as hard so when they merge they will only need half as many people......and since they only pay half of what they used to, what a deal for them......

Just seems ODD that we were all passing audits for years - anon

[ In Reply To ..]
and now we aren't? That doesn't seem a little fixed?

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