A community of 30,000 US Transcriptionist serving Medical Transcription Industry


The Q cost me my computer - anon


Posted: Oct 17, 2010

With the update to 6.1, I began having computer crashes.  When I logged on to DQS, my screen went black 5 times before it loaded.  It did this every time.  After a week, when I finished my shift and went to check my email, the computer completely froze.  Took it to the computer shop, and the guy said he deleted some of the programs in my "service program."

All was well for exactly 2 weeks, although I still had the black screen problem when loading DQS.  The same thing happened again.  Back to the computer place.  He deleted some programs, and it worked okay.  He had a refurb for sale, so I bought it to use as backup (it had XP), and got it partially set up, but I wanted some of the stuff on the ailing computer cloned to the new computer. 

Then it happened a third time 12 days later.  Totally frozen.  Back to the computer place, hauling old computer and "new" computer.  The guy said the program that was causing the trouble was "medquist," (not DQS).  Now this guy doesn't know what Medquist is, but it was what was causing my problems.  Every time I updated, updated the "fixes," and then reloading the newest 6.1, my computer crashed.  He cloned my new computer to use as my "real' computer, transferred my bigger hard drive, and then I had to re-setup everything.

This whole journey of 3 repairs and a "new" computer, cost me over $1,000.  Now I can log on without the 5 black screens, so maybe things will be okay with the "new" computer.  Maybe my old faithful computer was trying to tell me something the only way it could - get out of this place, it's making me sick.

 

 

Why in the world did u not ask for a Q computer? - ververyoldMQMT

[ In Reply To ..]
There is NO way I would lose $1000 because of the Q, we already lose too much already. Other MQ MTers, is their a policy that only certain people can have a Q computer with XL? Yeah, so what, they are not laptops; but for years I took my desktop dinosaur back and forth with me when visiting my kids 300 miles away. It always worked, and i was very careful how I packed it. I am not trying to be hateful here, I am seriously saying, before I would lose even $50 because of the Q, I would get one of their computers. This is the one very good thing I can say about Q, every time the computer crashed I got a new one, and it was there the next day.

Not only that... - if you do not like MQ computers

[ In Reply To ..]
Dell sells more than adequate computers for $400 to $500.

I got DT when it crashed - NJA Queen

[ In Reply To ..]
Not a cheerleader by any means, but I have had 2 MQ computers crash and I was paid downtime for several days both times.

MQ computers - anon

[ In Reply To ..]
Since you're only allowed DQS stuff on MQ computers, that would mean having to run two computers - one for them, one for me.
we have a family computer too - NJA Queen
[ In Reply To ..]
For our family it makes sense because I have a work computer, my husband has his work computer and we have a family computer for the kids and personal stuff. However, I see your point. I have just always had a MQ computer, back from the days when we rented them. I am sorry you had problems though- I just went through a whole phone line/internet/router issue so I know the frustration and panic of not being able to work.


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