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TSM North - Mert


Posted: Feb 06, 2013

Has anyone noticed how the North TSM is never responding to emails, PTO, important questions, etc.  I'm about ready to contact this Joel, the guy above her.  You ask for PTO or time off period, and she lets you know 36 hours before the fact if you're lucky.  Her initials are JL.  I so do not want to go above her, but this is so getting out of control. 

Oh yes......... How hard is it to check & approve PTO? Isn't that one of their main jobs? - nm

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I say go above her head. It happens too often. Maybe she'll get a slap - on the wrist. nm

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X

Just take your vacation. I have the last 8 years. - and still here.

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Never get an answer for taking a vacation and when I did take the vacation, never was questioned about the time off.

Are you sure we have a TSM or are they just a computer robot or something. (smile).

Take Off - noneya

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I take off for vacations, sick, whatever, whenever I want. They won't let you go. They don't want you to collect unemployment and they can't fire you.

I was thinking the same thing - completely awful

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Dont want to rock the boat, but enough is enough.

I don't have that particular problem, but if I SM - luluwu

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had to go over TSM's head, I don't know who that would be. Person over her is never listed anywhere.

Never had that problem either and also North MT - but Im a real bug-a-boo, when it

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comes to needing my time off so I make it impossible to ignore. I will call, leave messages on cell phone, home phone, office phone, send emails daily and if I dont get a timely response I will send another email stating "I have gone ahead and made arrangements, since I have not heard back I am assuming it's okay." And when the time comes I will send a reminder letting them know, "this is just a reminder that I will be off on such-n-such day...thanks!"

I've only had to do that once with old CCM, never with my current one.

TSM NORTH - Mert

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nothing like being told at the last minute that you can take PTO for an event, I'm talking the day before, plus my PTO was NOT on my pay and even sent a message as a reminder and still shows as a "request" in leave in teamwork...this is just unreal and I try to stay positive, but how much can one take before you report her to those above her...seriously!!!

If you go above her head you should get results - NM

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X

There are 14 North TSMs. I happen to have a good one - another North MT

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Sorry to hear that your TSM is not responding to you. Mine responds to emails within minutes and always approves PTO in a timely manner. Initials DL. Best of the best.

There is not 14 norths! - impossible

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Where did you hear this?

The VP of the North - another North MT

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He has 14 books of business under him. 2000 MTs.
Where is this information - located
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I dont think there are 2000 MTs left in the US.
In Ultipro go to my company, then company info, - sm
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then there are organizational charts where this can be found, although it is pretty confusing to navigate.

From what I see on the organization charts.. - anon

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Noel has 16 TSM's under him. There are 6 people in his position with an equal amount of TSM's under each of them. If he is only over the North, that is 16 TSM's in the North.
So then there is actually 16 TSMs in the North? - Never checked the org. chart.
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learn something new everyday.

My North TSM is great also - nm

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My North TSM is great also - kittykat

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Mine, too. I have no complaints. It is the Quality Coach who a complete b****.

DL is the best - hands down

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I got reshuffled and lost her about 3 years ago. She answered her phone, promptly answered e-mails, very kind & nice person. Wish I could get back in her group.

Agree DL was the best, sadly no longer have her :( - NM

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TSM North - kittykat

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Noel or Joel?


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