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Ours from the West has (thankfully) gone back to being another MME like the rest of us poor mortals. I found her e-mails to be bossy, snippy, condescending and picky to the point of absurdity. The frosting on the cake was the recent e-mail that said MT's are to be held at fault if the doctor makes a mistake on a lab value, med dosage, etc. Some people get a little taste of power and become unbearable. I, for one, bid her a joyful farewell because she made my life miserable. Her first and last initials were not the same. I just hope some maturity will soften her Napoleon complex over time........